Hotel Kyoto dengan Bar

Highly Recommended Stay in Kyoto I would like to strongly recommend this hotel for anyone visiting Kyoto. The staff demonstrate exceptional professionalism and hospitality. In particular, I would like to express my sincere appreciation to Miss Yuki, who assisted us with our check-in and kindly introduced many wonderful sightseeing spots and activities in Kyoto, as well as to Miss Tsai, a ********* staff member who supported us during check-out with great warmth and care. Their thoughtful service truly reflects the welcoming spirit of Kyoto and the hotel’s commitment to excellence. I am genuinely impressed by the quality of the team members who bring guests happiness and satisfaction through their dedication. They truly deserve recognition and applause for their outstanding service. Our two-night stay was far too short, and we are already looking forward to returning in the near future.

From the moment you walk in, you know you're in for a wonderful stay. When I first arrived, I noticed a sign that said, ”Quality over Quantity.” At first, I thought it was a bit unusual, but by the end of my stay, I completely understood what it meant. This isn't a typical chain hotel—it's family-owned, and that personal touch is evident in every detail. From the pleasant scent throughout the property to the modern, high-tech features, everything was thoughtfully designed. The rooms were spectacular, and every aspect reflected quality. The bathroom was spotless, the towels were plush, the sheets were incredibly clean and smelled fresh, and all of the amenities were top-notch. What truly set this hotel apart was the hospitality. Every morning and afternoon, the staff greeted guests with a warm smile as they came and went, making the experience feel welcoming and personal. I highly recommend this hotel. The owners and staff clearly take pride in creating an exceptional experience, and it shows in every detail. It was an amazing stay from beginning to end, and I would gladly return.

Everything was excellent! Check-in and check-out went smoothly. The spa is wonderful, and the staff are very friendly and supportive.

Everything was good except the service in hotel restaurants, which was exceptionally bad: 1) breakfast: waited for food for 40 mins, reminded the server 2 times - still nothing; 2) bar: a too long wait for a cocktail. the server said that as apology said cocktail won’t be in included in the bill… but it was there; 3) afternoon tea: told the staff that I dislike dairy products, but have no allergy. So, for example I can eat most sweets, but not the ones with a strong taste of mascarpone cream. In the end they gave me just a plate of fruit and when I remninded them of the above they… did nothing ) I stayed at this hotel and had afternoon tea there last year too - everything was fine then. All of the above are 3 different restaurants inside the hotel, so I wouldn’t recommend going to any restaurant there. In all other aspects except services related to food the hotel is good.

Potel Umokoji Kyoto redefines what a hotel offers its guests. Firstly, the location is unique, an easy 5 min walk from the station ( Umokoji Kyotonishi) and 3 min train ride to the center of Kyoto. Yet this convenience is coupled with its location adjoining a large wooded park which some guest rooms overlook - a special and calm outlook right in the city centre. Rooms are large by Japan standards and both the Japanese style rooms ( super comfy ) and more traditional Western styled rooms offer a Scandanavian/ Japanese decor style which is both modern and uncluttered. In addition, guest services on offer include complementary DIY fresh brewed coffee and in the evenings, complimentary beer, wine and soft drinks . Can be taken either to your room with balcony overlooking parklands or in the guest book or music library, both offering a calm respite from a sometimes frenetic Kyoto CBD. Unique, special and largely overlooked by tourist group bookings, the Potel Umokoji manages to offer the ambience and guest experiences that many mass tourism venues have lost. Try it, you won't be disappointed.

Might be more suitable for first timers or travellers who are into Kiyomizu temple or Gion(both location walkable from hotel) I'm a frequent traveller to Japan/Kyoto thus location does not work well for me but not a deal breaker. Hotel is pretty big as I feel the distance walking from elevator to room, decent size rooms with windows that can be opened for maybe 3 inches(?) Enough pillows and quiet room for good rest and also nice public areas with lotsa greens. Rooms need to be more throughly cleaned though as I found coffee/tea stains on the table top(not acceptable for hotels of this grade) The in room water dispenser is a great idea though. There's a bakery within the hotel itself thats open from breakfast if you are into convenience, delish but there are simply too many good bakeries(or other breakfast places) in Kyoto.

Hotel is quite new and tastefully decorated. Room spacious and layout is functional. Dressing/ basin area rather dim, need to have brighter ( whiter ) light for make up etc. Location is very good, few minutes away from metro and walkable to the Hankyu train station, short distance away from the main shopping areas and plenty of good restaurants around. Breakfast area is quite cramped, food variety and taste are good, worth a try. 

Everything was superb with the one exception, for an onsen hotel that have one of the selling point, in room onsen bath, the water was just regular hot water, why would I need to stay at an onsen hotel with in room onsen bath if any bathtub with hot water would do? Trip.com site did not specify that it wasn’t hot spring water. But luckily there was a better room with actual hot spring water supplied to the room available for upgrade, so I spent the extra to make my stay absolutely perfectly memorable.

The walk to the hotel is inconvenient if we have big luggages. The hotel room is old but we love the room space. With 3 beds, we have plenty of walking space. We enjoyed the spacious bathroom. The hotel staffs should proactively ask if we are member of its hotel group. We bought souvenirs and forgot to show our member to get a discount.

I felt compelled to write a review although it’s something I don’t always do because my partner and I genuinely enjoyed our stay at this hotel! Room is spacious, clean, and housekeeping is done daily. Location is great! close to Kyoto station and several bus + taxi stands. Convenience stores & Don Quijote is a stone’s throw away. Reception was kind and always helpful. The only let down was the view, our room was facing a stairwell/backalley? So we never could fully open our blinds. Nevertheless, we’d be happy to stay here again in the future.