Hotel Sapporo dengan Bar

Thank you so very much for your personalised hospitality and being so accommodating during our stay. What struck us the most was the kindest customer service and professionalism that the team and especially Peach have provided us. The ability to communicate and be understood is invaluable especially when one is travelling. We will return again in the near future. Thank you once again for doing your utmost and showing attention to care in all areas and that was evident even before we arrived.

After spending six days in MGallery Hotel Sapporo, I can safely say this is not an ordinary hotel. Reception at 5 pm was professional, efficient and friendly. I didn’t have to wait. Well done. Takako and Cindy provided a warm, informative and professional service. The concierge was helpful and welcoming. Very useful in a freezing outdoor climate - thank you Alex.  My room was as requested, 524. I booked a king room and it met my expectations. The design is lovely.  The bathroom is not huge, but is well appointed with a bath and a separate shower. The room is very quiet and I had a very pleasant sleeping experience.  The hotel and my room are in excellent condition, with a high standard of decor and presentation. Clearly recently renovated. The design is first class. It combines a beautiful Japanese style, with classical and traditional designs. The result is very pleasant - Chic! WiFi worked well. The room airconditioning was a little too hot for me, so I turned it off, and that was fine for me. The two guest’s lifts are fast and worked well over the six floors.  House keeping is also of a high standard as you would expect from a high end Accor hotel. This is especially so in Japan where service is an art form.  I had access to the executive lounge.  It was a good experience. It provides a comfortable and cosy atmosphere, and the food quality is nice. The chefs are friendly and caring, thank you James. The lounge staff are first class. Thank you very much to Yokiku, Kaumini and chief Minoru for your attentive and excellent service. I appreciated your kind service.  The only negative I am sorry to say is the occasional noisy foreigners who don’t appreciate the quiet, polite, refined and subtle Japanese culture.  The location is convenient, and is about 15 minutes easy walk from the main Shinkansen station. Being in a built up area there aren’t any views of parks etc, but rather the city landscape. The hotel is 5-10 minutes walk to a variety of wonderful shopping areas.  Additionally, there are major shopping malls in the Shinkansen station area. Nearby, you can find many restaurants that should suit most people’s cuisine, budget and type of food.  Taxies are available at the hotel entrance. Buses and subway stations are nearby and provide access to various parts of the city. There are several attractions within 30-60 minutes of the hotel such as temples, museums and regional attractions. Ms Takako provided excellent suggestions.  To be fair, I read the Hotel’s web reviews. I noticed that the negative comments were from years ago, before the hotel became an Accor hotel two years ago. I noticed most of the more recent reviews are positive.  A special thank you to all the other warm staff for their excellent and polite hospitality. Having experienced hotels in every continent, this one stands out. The service and attention to detail is in a class of its own. Clearly, this is a special Hotel - undoubtedly, due to the hotel’s leadership.   Finally, a heartfelt thank you to the General Manager, Mr Ted Kitahara, and his management team. Mr Ted introduced himself to me by chance. He made me feel very welcome, and was most kind to enlighten me about the hotel’s design and its interesting history. I hope to meet the Japanese architect one day! Overall, an extremely pleasant and first-class experience. I look forward to visiting again.  Thank you for a wonderful experience.

Modern Comfort with Exceptional Service. We recently stayed at this brand new hotel for 3 nights and was thoroughly impressed. As someone who travels frequently and appreciated good design and hospitality, this property hit all the right notes. The ambience & Room: The hotel features a clean and medern design. My room was a decent size-not too small for 2 people-and perfectly maintained. ิิิิฺ-Modern amenities including a Nespresso machine and a smart TV with Netflix made our stay very comfortable when snowing outside. -Attentive and consistent housekeeping. The room was refreshed daily with plenty of drinking water provided. Service: The staff here are the true stars. They are genuinely friendly, always greeting us with a smile. They went beyond by help to pre-booking a fixed-rate taxi for our airport transfrer, which made our early morning departure stress-free. Location and Dining: While the hotel isn't right in the hustle and bustle of the center area, it is within easy walking distance to everything. The subway is just around the corner but we prefer walking for observation. The surrounding area is packed with great local dining options. Plus, the hotel's own restaurant is quite a great choice for a great dinner. A Small Note for Improvement: The only thing I missed was the ability to slightly crack open a window. As someone sensitive to room temperature during sleep (especially in winter), having a bit of fresh air would have made the stay even more perfect. Verdict: Highly recommended for those who valure cleanliness, modern aesthetics, and top-tier service. We would definitely stay here again next time.

Nice Onsen resort and we like the private Onsen inside the room. The room is huge but it will be great if it has international channels or even Netflix or YouTube. It provides transport to Sapporo so that is great. Nice free drinks and snacks at night.

Hotel near Sapporo station around 500 meter from hotel. Room is bigger than average hotel in Japan 3 big luggages can put in the room without any problems . Breakfast was excellent with lot of choices.

Loved that the hotel allows guests with tattoo to use the onsen though this wasn’t made known explicitly with written signs. Hotel was located at the end of Tanukoji so it’s a distance from the main area although still walkable. Note that the bathroom doesn’t have a space to put your dry clothes and you will have to wear it outside unless you do not mind the bottom of your pants getting wet. Not very convenient for mix gender groups even though there’s a blind you can draw but still be visible from the mirror reflection. Room was located in the annex building which has alot of stairs so not that convenient for elderlies too. Overall, decent hotel but recommended only if you have no issues walking or are driving.

Lokasi hotel sangat strategik, berhampiran dengan Stesen Higashi-Sapporo. Servisnya juga bagus dan bilik-biliknya luas serta terang. Kemudahan onsen dan sauna boleh diterima, tetapi kebanyakan tetamu adalah warga asing. Berbeza dengan onsen Jepun biasa yang teratur, tetamu Korea di dalam sangat bising. Yang paling tidak boleh diterima ialah seorang tetamu Cina memakai selipar masuk ke dalam kemudahan onsen. Ini adalah kali pertama saya melihat perkara seperti ini di Jepun.

We had an excellent stay at Sapporo Excel Hotel Tokyu! Very accesible location. Location is very near the city center, just a walking distance of about 17minutes from hotel to city center. Amenities are good. Rooms are clean. Only the television is not smart tv we cannot watch our favorite movies on netflix. Room is clean and spacious. Separate toilet and shower room. The ambience is great. Lawson is just a 2minute walk. The staffs are good and I like the girl in the souvenir shop she is very friendly. Their buffet breakfast is great and delicous. They also allow us to take out some pancakes specially when we are on our rush breakfast for our early tour. I would recommend this hotel to my friends and family.

So comfy and hotel just so clean, as my requested they adjusted my room near by elevator.. of course i will stay here again if i come to Sapporo ☺️

Location is extremely good - we took a bus from Chitose airport and alighted at Monterey Hotel, which is 3-5 mins walk to New Otani Inn; it is also a short walk to TV tower, Clock Tower, Odori Park (all of these within 5-10 mins). Cleanliness is good anywhere in Japan I guess haha. Their staff can speak a little english and they used translation just to make sure they understand us correctly, effort is 100% here. Room size is small and cozy but overall stay is comfortable~