Cari Hotel 5-Star di Sapporo

Our stay at Chalet Ivy Jozankei was truly memorable and one of the best luxury hotel experiences we have had in Japan. The hotel is beautifully designed, impeccably maintained, and the hospitality from most of the staff was exceptional. We were warmly welcomed by a lovely lady at reception (whose name I unfortunately did not catch), who shared that she personally grows the beautiful flowers displayed in the hotel's sitting area. That personal touch immediately made us feel at home. Mr. Tai, who checked us in, was friendly, patient, courteous and professional. He took the time to explain the room features and hotel facilities in detail, making us feel genuinely welcomed. The cleanliness deserves special recognition. I am particularly sensitive to cleanliness and usually notice dust very easily, yet I could not find a single speck of dirt anywhere in the room. It is honestly one of the cleanest hotels I have ever stayed in. The lounge was another highlight. Each guest received a ¥1,000 alcoholic drink credit, and the complimentary snacks featured premium Hokkaido brands such as LeTAO, Yoshimi and Ryugetsu, making the experience feel truly luxurious. Dinner was outstanding. Every course was beautifully presented and delicious, while the restaurant staff provided attentive and polished service. The hotel's tasteful interior perfectly complemented the stunning views of the lush greenery and Toyohira River. We were also delighted to find beautifully cut and chilled melon and strawberries waiting in our room upon arrival. It was a thoughtful welcome that reflected the hotel's exceptional attention to detail. Breakfast was equally impressive, with beautifully prepared dishes that made each morning enjoyable. The private onsen in our room was undoubtedly one of the highlights of our stay, allowing us to relax while enjoying the peaceful natural surroundings. While our overall experience was excellent, I have a few suggestions for improvement. One Japanese male staff member who was on duty during check-in and later that evening came across as rather cold. On several occasions, I smiled and greeted him, but he did not acknowledge me and simply walked away. The contrast with the warmth shown by the rest of the team was quite noticeable. As such a premium property, it would also be wonderful if the hotel could offer more cultural or wellness activities, such as tea appreciation sessions, guided evening walks or seasonal experiences. During a previous stay at Capella Singapore, these activities became some of the most memorable parts of our visit, and I believe Chalet Ivy Jozankei has the perfect setting to offer something similar. I would also like to suggest a different restaurant seating arrangement for tables of four. Currently, only two guests can enjoy the beautiful river and greenery views while the other two face the interior of the restaurant. Arranging the tables perpendicular to the windows would allow all four guests to enjoy the spectacular scenery during their meal. Lastly, although we appreciated receiving tickets to the Summer Night Illumination Festival, accessing the main street requires walking up a very steep slope that is shared with vehicles, which could be challenging and potentially unsafe for elderly guests. In the future, perhaps a pedestrian bridge connecting Level 5 directly to the street level could improve accessibility and safety. Overall, Chalet Ivy Jozankei delivered an exceptional luxury experience with outstanding cleanliness, thoughtful hospitality, remarkable cuisine and beautiful surroundings. We thoroughly enjoyed our stay and would happily return in the future. Thank you to the entire team for making our visit so memorable.

The room is spacious, facilities are actually good. the private onsen in room is not huge one enough for 2. speaker there are using a good brand, foods are good, just make sure you got some snacks for yourself before going in. they do provide some snacks .

Excellent!!! We are glad to have stayed for 5 evenings in this marvellous SAPPORO GRAND HOTEL! It is a very well kept and conserved historical building. Every detail is meticulously made to ensure Hotel Guests are pampered for the best hospitality experience! The room is spacious and the amenities provided are so mindful of guests' comfort and enjoyment! Convenient location & easy access to Sapporo JR Station and Great underpass to link all key attractions and shopping malls! Rain or Shine, and not even Snowstorm could stop us from going places to places!

Modern Comfort with Exceptional Service. We recently stayed at this brand new hotel for 3 nights and was thoroughly impressed. As someone who travels frequently and appreciated good design and hospitality, this property hit all the right notes. The ambience & Room: The hotel features a clean and medern design. My room was a decent size-not too small for 2 people-and perfectly maintained. ิิิิฺ-Modern amenities including a Nespresso machine and a smart TV with Netflix made our stay very comfortable when snowing outside. -Attentive and consistent housekeeping. The room was refreshed daily with plenty of drinking water provided. Service: The staff here are the true stars. They are genuinely friendly, always greeting us with a smile. They went beyond by help to pre-booking a fixed-rate taxi for our airport transfrer, which made our early morning departure stress-free. Location and Dining: While the hotel isn't right in the hustle and bustle of the center area, it is within easy walking distance to everything. The subway is just around the corner but we prefer walking for observation. The surrounding area is packed with great local dining options. Plus, the hotel's own restaurant is quite a great choice for a great dinner. A Small Note for Improvement: The only thing I missed was the ability to slightly crack open a window. As someone sensitive to room temperature during sleep (especially in winter), having a bit of fresh air would have made the stay even more perfect. Verdict: Highly recommended for those who valure cleanliness, modern aesthetics, and top-tier service. We would definitely stay here again next time.

Wonderful winter stay at Jozankei Tsuruga Resort Spa MORI no UTA. The cottage room was spacious, very clean, and beautifully designed. The private outdoor onsen with a quiet garden view was the highlight—perfect for relaxing in the winter atmosphere. A peaceful and memorable experience.

The hotel room did not come cheap, but overall, we had a pleasant stay aside from a hiccup during check-in when the staff forgot to inform us that our room was ready and kept us waiting. The public onsen was great and we spent more time there than the private in-room onsen. The free ice-creams, drinks and ramen (during supper time) were delightful touches. Pillow gallery offered options of different types of pillows was great! The hotel is shoes-free, meaning one has to remove our shoes and store in the lockers at the entrance and move around shoeless or in the tabi socks provided. The yukata pyjamas provided were comfortable, so were the beds. The use of sliding doors meant one will not hear of slamming of room doors by other guests. It is a cosy hotel to stay in. What we did not like was the lack of a sheltered drop-off point to unload our luggages and the sensor lights at the hallway of the room. As it could not be dimmed or switched off, it would light up brightly when going to the toilet in the middle of the night.

We’ve stayed here for 7 nights. Which was a bit longer stay for Sapporo. However as the weather was so bad with heavy snow, so we did enjoy our stays in hotel during the snowy weather. The breakfast is so great and we expect it every morning, as it includes a variety of foods so you always can find something to enjoy. All staffs are very friendly and welcoming, especially two male & senior chefs at ramen and omelette. We also bought spa in our room rate, so every night we did enjoy a pleasant spa( though it’s not hot spring). In front of hotel, there is a small mall - BIVI , which with some good restaurants ,nice cafe (Gentle Bagel) and coop. Even at the heavy snowing days, you have no worries to spend time in. B1 with very practical laundry service , costs are fairly . If you have budget, you can choose only room (without breakfast and spa) plans, which is with very CP, strongly recommended.

Saya menginap di hotel ini selama empat malam dan sangat berpuas hati. Hotel ini terletak di lokasi yang strategik, dengan Bas Limosin Lapangan Terbang New Chitose berhenti betul-betul di hadapan hotel. Ia berhampiran dengan tarikan utama dan dalam jarak berjalan kaki dari Tanukikoji Shopping Street dan Bangunan JR. Bilik itu luas, dan walaupun terletak betul-betul di sebelah jalan, tingkapnya terlindung dengan baik, menjadikannya tenang pada waktu malam. Sarapan pagi juga sedap.

I stayed here for five days and four nights. The room was very spacious, clean, and well-equipped. The mountain view from the window was breathtaking. All the staff were incredibly friendly and helpful throughout our stay. The hotel is located right next to the famous Nakajima Park, and the snowy scenery there was absolutely beautiful. It’s also very close to the Nakajima Koen subway station, which made getting around easy. I highly recommend this hotel to anyone visiting the area.

I had a very pleasant and comfortable stay at Grand Mercure Sapporo. One of the highlights was definitely the lounge, which offered a wide variety of snacks and drinks throughout the day. It was well-stocked, nicely presented, and provided a great space to relax, whether for a quick refreshment or to spend some quiet time. The overall atmosphere of the hotel was calm and soothing, making it an excellent place for rest and recovery. The environment felt peaceful, and everything was designed to help guests unwind. After a busy period of work, this stay served as the perfect break to recharge both physically and mentally. I also appreciated how the hotel balanced comfort with convenience, creating a space where I could truly disconnect from work stress while still feeling well taken care of. This trip left me with very good memories, and I would highly recommend it to anyone looking for a relaxing getaway or even a short work break. I would definitely consider staying here again in the future.