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Disiarkan pada16 Dis 2025
Pengguna TetamuThank you so very much for your personalised hospitality and being so accommodating during our stay. What struck us the most was the kindest customer service and professionalism that the team and especially Peach have provided us. The ability to communicate and be understood is invaluable especially when one is travelling. We will return again in the near future. Thank you once again for doing your utmost and showing attention to care in all areas and that was evident even before we arrived.
Tunjuk Lagi
Harga satu malam bermula:MXN$ 13,864
Disiarkan pada2 Mac 2026
Ahmad MostafaAfter spending six days in MGallery Hotel Sapporo, I can safely say this is not an ordinary hotel. Reception at 5 pm was professional, efficient and friendly. I didn’t have to wait. Well done. Takako and Cindy provided a warm, informative and professional service.
The concierge was helpful and welcoming. Very useful in a freezing outdoor climate - thank you Alex.
My room was as requested, 524. I booked a king room and it met my expectations. The design is lovely. The bathroom is not huge, but is well appointed with a bath and a separate shower. The room is very quiet and I had a very pleasant sleeping experience.
The hotel and my room are in excellent condition, with a high standard of decor and presentation. Clearly recently renovated. The design is first class. It combines a beautiful Japanese style, with classical and traditional designs. The result is very pleasant - Chic!
WiFi worked well. The room airconditioning was a little too hot for me, so I turned it off, and that was fine for me. The two guest’s lifts are fast and worked well over the six floors.
House keeping is also of a high standard as you would expect from a high end Accor hotel. This is especially so in Japan where service is an art form.
I had access to the executive lounge. It was a good experience. It provides a comfortable and cosy atmosphere, and the food quality is nice. The chefs are friendly and caring, thank you James. The lounge staff are first class. Thank you very much to Yokiku, Kaumini and chief Minoru for your attentive and excellent service. I appreciated your kind service.
The only negative I am sorry to say is the occasional noisy foreigners who don’t appreciate the quiet, polite, refined and subtle Japanese culture.
The location is convenient, and is about 15 minutes easy walk from the main Shinkansen station. Being in a built up area there aren’t any views of parks etc, but rather the city landscape. The hotel is 5-10 minutes walk to a variety of wonderful shopping areas.
Additionally, there are major shopping malls in the Shinkansen station area. Nearby, you can find many restaurants that should suit most people’s cuisine, budget and type of food.
Taxies are available at the hotel entrance. Buses and subway stations are nearby and provide access to various parts of the city. There are several attractions within 30-60 minutes of the hotel such as temples, museums and regional attractions. Ms Takako provided excellent suggestions.
To be fair, I read the Hotel’s web reviews. I noticed that the negative comments were from years ago, before the hotel became an Accor hotel two years ago. I noticed most of the more recent reviews are positive.
A special thank you to all the other warm staff for their excellent and polite hospitality. Having experienced hotels in every continent, this one stands out. The service and attention to detail is in a class of its own. Clearly, this is a special Hotel - undoubtedly, due to the hotel’s leadership.
Finally, a heartfelt thank you to the General Manager, Mr Ted Kitahara, and his management team. Mr Ted introduced himself to me by chance. He made me feel very welcome, and was most kind to enlighten me about the hotel’s design and its interesting history. I hope to meet the Japanese architect one day!
Overall, an extremely pleasant and first-class experience. I look forward to visiting again.
Thank you for a wonderful experience.
Tunjuk Lagi
Harga satu malam bermula:MXN$ 3,878
Disiarkan pada18 Jun 2026
MA Traveler
We really enjoyed our stay at Hotel Emion Sapporo!
The location is super convenient—just a 9-minute walk from Sapporo Station, with an underground passage so you don't even have to go above ground. This made it so easy to take a 45-minute train ride to Royce Cacao & Chocolate Town. There's also a nice soba restaurant next door and a 24-hour 7-Eleven accessible from inside the hotel—very handy!
The breakfast buffet was outstanding, with daily specials that changed each morning. We loved the mix of Japanese and Western dishes, but the milk pudding with caramel sauce was absolutely divine—a must-try!
The room was a comfortable size and had everything we needed. Highly recommend this hotel as a great base to explore Sapporo. We would definitely stay again!
Tunjuk Lagi
Harga satu malam bermula:MXN$ 1,944
Disiarkan pada13 Apr 2026
PaatBibee
Modern Comfort with Exceptional Service.
We recently stayed at this brand new hotel for 3 nights and was thoroughly impressed. As someone who travels frequently and appreciated good design and hospitality, this property hit all the right notes.
The ambience & Room:
The hotel features a clean and medern design.
My room was a decent size-not too small for 2 people-and perfectly maintained.
ิิิิฺ-Modern amenities including a Nespresso machine and a smart TV with Netflix made our stay very comfortable when snowing outside.
-Attentive and consistent housekeeping. The room was refreshed daily with plenty of drinking water provided.
Service:
The staff here are the true stars. They are genuinely friendly, always greeting us with a smile. They went beyond by help to pre-booking a fixed-rate taxi for our airport transfrer, which made our early morning departure stress-free.
Location and Dining:
While the hotel isn't right in the hustle and bustle of the center area, it is within easy walking distance to everything. The subway is just around the corner but we prefer walking for observation. The surrounding area is packed with great local dining options. Plus, the hotel's own restaurant is quite a great choice for a great dinner.
A Small Note for Improvement:
The only thing I missed was the ability to slightly crack open a window. As someone sensitive to room temperature during sleep (especially in winter), having a bit of fresh air would have made the stay even more perfect.
Verdict: Highly recommended for those who valure cleanliness, modern aesthetics, and top-tier service. We would definitely stay here again next time.
Tunjuk Lagi
Harga satu malam bermula:MXN$ 2,037
Disiarkan pada14 Jun 2025
Pengguna TetamuNice Onsen resort and we like the private Onsen inside the room. The room is huge but it will be great if it has international channels or even Netflix or YouTube. It provides transport to Sapporo so that is great. Nice free drinks and snacks at night.
Tunjuk Lagi
Harga satu malam bermula:MXN$ 4,142
Disiarkan pada6 Jun 2026
Pengguna TetamuLoved that the hotel allows guests with tattoo to use the onsen though this wasn’t made known explicitly with written signs. Hotel was located at the end of Tanukoji so it’s a distance from the main area although still walkable.
Note that the bathroom doesn’t have a space to put your dry clothes and you will have to wear it outside unless you do not mind the bottom of your pants getting wet. Not very convenient for mix gender groups even though there’s a blind you can draw but still be visible from the mirror reflection. Room was located in the annex building which has alot of stairs so not that convenient for elderlies too. Overall, decent hotel but recommended only if you have no issues walking or are driving.
Tunjuk Lagi
Harga satu malam bermula:MXN$ 1,745
Disiarkan pada30 Jan 2026
Pengguna Tetamu
We’ve stayed here for 7 nights. Which was a bit longer stay for Sapporo. However as the weather was so bad with heavy snow, so we did enjoy our stays in hotel during the snowy weather. The breakfast is so great and we expect it every morning, as it includes a variety of foods so you always can find something to enjoy. All staffs are very friendly and welcoming, especially two male & senior chefs at ramen and omelette. We also bought spa in our room rate, so every night we did enjoy a pleasant spa( though it’s not hot spring). In front of hotel, there is a small mall - BIVI , which with some good restaurants ,nice cafe (Gentle Bagel) and coop. Even at the heavy snowing days, you have no worries to spend time in. B1 with very practical laundry service , costs are fairly . If you have budget, you can choose only room (without breakfast and spa) plans, which is with very CP, strongly recommended.
Tunjuk Lagi
Harga satu malam bermula:MXN$ 1,815
Disiarkan pada7 Mac 2026
Pengguna Tetamu
Dear Sir/Madam,
I hope this message finds you well. I would like to share a small concern regarding my experience at the front desk on March 1, in the hope that it may be helpful for your future service considerations.
After checking out from another hotel, we planned a 2‑day, 1‑night trip to Otaru and wished to store our luggage at your hotel beforehand. When we arrived, we were assisted by your staff member, Ms. Hayshi(林).When we asked whether it was possible to store our luggage, we were informed that storage was limited to one day only.
We then explained that we would be returning quite late the following evening and asked if there might be any flexibility or alternative arrangements. However, the response we received felt a little abrupt, including a surprised “Huh?” that left us unsure how to continue the conversation. This made us feel slightly uncomfortable and misunderstood, though we believe it may simply have been a moment of miscommunication.
In addition, from the day we inquired about luggage storage until March 4, we noticed that there were still two pieces of luggage stored in the luggage area for several days. We would appreciate some clarification on why those items were allowed to remain for an extended period, as this left us a bit confused about the policy.
At the same time, I would also like to express my sincere appreciation for the warmth and professionalism shown by your Assistant Front Office Manager “Faucett mark “during my check‑in. He welcomed me with genuine kindness, clearly explained the procedures and facilities, and made me feel very well taken care of after a long journey. His patience and attentiveness created a truly positive impression, and I hope the hotel will acknowledge his excellent service.
We have always appreciated the thoughtful hospitality that Japanese hotels are known for, which is why we chose to stay with you. With this in mind, we wanted to gently share both our concern and our gratitude, and we would appreciate a brief reply so we can feel more at ease for the rest of our stay.
Thank you very much for taking the time to read this message. We wish your team a pleasant and successful day.
Best regards,
Mandy
Tunjuk Lagi
Harga satu malam bermula:MXN$ 1,381
Disiarkan pada15 Feb 2024
Pengguna TetamuSaya menempah hotel untuk malam pertama saya di Sapporo. Saya pergi ke sana semasa Festival Musim Bunga dan musim sejuk, yang merupakan musim puncak di Hokkaido Hotel adalah sangat mahal satu malam. Bilik itu agak kecil tetapi kemudahannya lengkap dan sangat bersih. Ia hanya 500 meter dari Exit 5 dari Stesen Susukino. Ia hanya dua perhentian ke Stesen Sapporo. Ia sangat mudah. Terdapat Lawson dan pelbagai restoran mi dan restoran barbeku di tingkat bawah . Sangat mudah untuk keluar untuk makan dan membeli-belah Nisbah harga/prestasinya adalah sangat tinggi hari hanya akan menelan belanja lebih daripada 200, yang merupakan nilai terbaik untuk wang.
Tunjuk Lagi
Harga satu malam bermula:MXN$ 1,047
Disiarkan pada22 Mei 2026
Pengguna TetamuThe Good:
- right on top of the underground links to many shopping areas.
- walking distance to subway.
- many restaurants nearby.
Service staffs are friendly & helpful.
The Bad:
- room a bit small but expected.
- bathroom & toilet have a high steps up. Very dangerous for elderly coming out of the bathroom as the step down is quite big.
Tunjuk Lagi
Harga satu malam bermula:MXN$ 1,223