Hotel berhampiran Stucki Shoppingcenter di Basel

The place was beyond my expectation. The hostel looks wonderful from inside with historical character. The rooms are perfectly well organized and neat. The washrooms are clean. The staff are friendly and always there to help you, the receptionist recommended nice places to visit in Basel. They also give me a bike for free to help exploring the city. Check in and out process went smoothly and professionally, you can even do it totally online. The breakfast also was fantastic. The location is a walk distance from the Dan bahnhof and you can easily pick up a tram to go to the old city center. I highly recommend this place to whoever wants to visit Basel.

在瑞士，這個價位來説，早餐出乎意料的好！工作人員服務態度也很好！The breakfast was amazing! And everybody in the hotel is very nice!

房間整體感覺不錯，乾淨整潔隔音好，住在電梯間對面在房間裏也聽不到噪聲。樓兩邊窗外風景都很好。電視基本上都是德語台。可以找前台借轉換插頭。位置不錯交通便利，酒店門口就有電車站，通往中心火車站和購物街。瑞士週末飯店超市要麼不開門，要麼營業時間很短，對遊客來説不太方便，不過火車站的店都會營業較久。 礦泉水是用200ml的玻璃飲料瓶提供的，一天默認給兩瓶，天熱的時候完全不夠喝，我懶得找room service就去附近pronto買了大桶依雲水。房間有咖啡機但沒有熱水壺。枕頭是羽絨枕特別鬆軟，我把兩個疊一起才是大概一箇中枕的高度，頸椎病慎選。另外樓上的房間雖然離地面遠相對安靜，但是房間裏一直能聽到來自玻璃外牆的噪聲，對聲音敏感的人可能不好入睡。默認不每天打掃，清潔工會來詢問要不要打掃。

War im August 2023 für eine Nacht mit der Familie in diesem B&B. Kommen wir zum Check In! Ich musste beim Check Inn Englisch sprechen! Wieso kann man in Basel an der Rezeption kein Deutsch???? Nun das Zimmer, wir hatten das Familienzimmer mit einem Doppelbett und zwei Einzelbetten. Das Zimmer war schön gross und sauber. Die Klimaanlage läuft gar nicht man kann einstellen was man will Sie läuft nicht. Ich nehme böse an das Sie vom Hotel bewusst abgestellt wurde. Was ich auch noch nie in einem Hotel gesehen habe sind die Fenster ohne Griffe!!! Man kann die Fenster weder öffnen noch schliessen!?!? Nun das Frühstück! Was soll ich sagen es war überschaubar und Eklig zugleich! Habe mir Salami und S*****en genommen und das Zeuch regelrecht ausgespuckt! Ja man hat uns zum Frühstück, tatsächlich Salami und S*****en serviert der wohl schon seit Tagen nicht mehr geniessbar war!

The location was very near to the train station, which is very ideal for travellers with big luggages. The hotel room was comfortable and the best part was that no travelling adaptors were needed. You can simply insert your electronic devices into the different sockets available!

It's located besides the river. Approx 10min walking from the Basel sbb station. Since it's a budget it's pretty compact in size , just have enough space for 2 people. As you can see no doors for the bathroom. However it's cleaned and we had a nice view from the window. Good for a 1 night stay.

This hotel proved a good choice for our one night stay. We were on our way back to the UK via the super efficient train service, main station at Basel. If you arrive by train, and you have a confirmed reservation, all you need do is show that confirmation to the bus driver, No.48 will drop you right outside of the hotel. Approx jlourney time of 20 mins. The hotel will give you a free pass to use on any public transport including local trains. The hotel itself, clean, modern and very efficient. The checkin staff, polite, and helpful. The barman also looked after us well as we didn’t arrive til 22:00 but still gave us time to enjoy a pizza and couple of draft beers. Breakfast was standard continental afffair, Wi-fi worked well.

Our 3 day trip in Basel concludes on more positives than nagging issues. First the good part: Staff such as Steven, Catia and Michael are worth mentioning as they did their best to accommodate our requests. In general the front office staff seems rather well trained and courteous. Secondly the location of this hotel is ideal. With access to train, tram and bus stations within a couple 100 metres is very convenient. Sound isolation and sleep quality are pretty decent. Rooms are modern and seem to ve renovated recently. Ample parking available in the basement. The best part is the entrance of the hotel is within the private space and does not hinder public traffic. So parking the vehicle to offload the luggage is practical. I feel one of the best designs of this hotel is to be able to manoeuvre your car and allow guests to be able to safely disembark. Breakfast is decent and very clean setup. No signs of hygiene issues. And now to the few nagging issues: First the over engineering of elevators and their use can ve confusing at first. Staff should take time to read any messages and requests done through third party booking platforms. Although requests were addressed promptly but could have avoided delays. Room temperature settings difficult to comprehend for kelvins to Celsius conversions. Also the room was quite warm and slightly unpleasant in the evening. Breakfast should consider some infant friendly options too. Value for money - a miss for sure. Overall I would say it was quite a pleasant experience but the management needs to step up on making it a value proposition.

There is no check-in desk or machine at the hotel. When we arrived, we saw a sign saying to go back to some other hotel to check-in. We had to walk back to a different hotel to check-in. Totally nonsense. At least, they should have warned us beforehand. I have sent two emails before our arrival as well and nobody ever answered. Terrible assistance. The hotel seemed to be very badly taken care of. Like abandoned. The bathroom was dirty and with a very bad smell. Extremely expensive for what is offered. Very very disappointed, especially being in Switzerland. Not in the Swiss standards at all. I have chosen easyhotel because I have stayed before in other cities and it was great. But now, never again.

When your flight is cancelled (thanks Easy Jet) and the hotel is full, it takes exceptional service to make things work. I arrived on Wednesday evening 31st August in exactly that situation. So the hotel got somebody in to clean an extra room, they gave me a meal voucher and they said 'don't pay' we will claim off Easy Jet. The glass of Merlot at the bar was the best I ever tasted and the reception desk and restaurant provided excellent service - and good food. Thank you to the team who deserve real praise. My room was actually excellent too and the wi-fi was good.