Hotel berhampiran Iwan Jodoh Collection, Batu Ampar

yello hotel adalah hotel yang penuh kasih sayang, keselesaan, bersih dan kakitangan sangat membantu dan ceria, rasa makanannya sangat enak dan pilihan manu untuk sarapan pagi, dan mereka mempunyai banyak permainan seperti zoo hoki, fusball dan ps5, semuanya percuma untuk permainan, terima kasih yello hotel, kami akan kembali

Stayed between 12 - 14 Dec 2022. The hotel is about 5 mins walk away from Harbour Bay Ferry Terminal. There are 2 Circle K across the hotel and the stretch of seaside restaurants (Wey Wey, Alco) is about 2 mins away. Nearest supermarket, Go Go Supermart is located approximately 5 mins walk away from the hotel, located beside Swiss-Bell Hotel and underneath the defunct Harbour Bay Mall. Hotel's Front Desk is friendly and able to communicate in English. I was asked to consider upgrading my room at a special price (~S$9) as the room I booked was small. I agreed since the offer was much larger and came with a balcony. Regrettably, my room was only ready at about 3.30pm, 30mins after the check-in time at 3pm. My Room (207) is in a slightly run down condition with uneven floor tiles, cracks and paint peeling on the walls, water ponding at the toilet drain outlet next to the toilet bowl. The cleanliness is bad too with stains on the covers of the bed, pillows, blanket. The furniture surfaces in the room and balcony were dusty. Water pressure in the shower was adequate but the hot water only lasted for about 5 mins. Bath towels were unavailable during check in and only available at 4pm according to Housekeeping. I left for dinner at around 5pm and the towels weren't delivered yet. Thankfully, they were there when I came back. The view on my balcony was partially obstructed by the hotel's signboard as it is located directly above the hotel's arrival lobby. The corridor was dark most of the time with only lights at both ends. During my stay, I've only encountered the lights for the whole corridor switched around 7pm only on one evening. Breakfast is provided Sweet Corner Restaurant at Level 1 of the hotel between 7am to 11am. The food was simple with options of rice, noodles, porridge, white bread with condiments. Style of the staples and complimenting dishes varies daily. Eggs can be ordered from the staff. Choices available were Sunny Side Up, Soft Boiled, Omelette. The options for beverages were tea, coffee, and orange juice made from highly watered down concentrated syrup. I also have 2 of my lunches there; once while waiting for check-in and once before check-out. Staff were not eager to serve though but still gets your order right. Waiting time for my lunch to be served was about 10 mins. Located at Level 1 is also Alamanda Spa & Massage, which offers various types of massages and spa treatments. They have a beautiful section on the rooftop of the hotel but it could be only used for the higher tiered packages as I was always led to the rooms at Level 1 twice for my Tradition Full Body and Totok Wajah massages. Grab can pick up at the hotel. Please note that Grab are not able to pick up passengers at the Ferry Terminal and some Hotels and Shopping Malls. You might have to walk a distance away from these locations to board. Nagoya Hill Shopping Mall and Batam City Square Mall (BCM) have dedicated Grab Points at the Pintu Timur (East Entrance)

i like the location near ferry terminal … very convenient and nearby have many shop and restaurant … about the hotel room … clean enough … about the staff … fantastic service … will be back to this hotel stay in future …

The breakfast selection is various and the taste is great. It will be great if it more spacious and no that crowded. The space between the bed and the TV is too narrow, a bit difficult to walk thru. Nearby hotel also have lots of food options and have convenient store nearby. Staff are friendly too. Overall I enjoy my stay and will be back again for the breakfast 😍😍

Lokasi yang bagus. Kami sangat menyukai watak hotel itu. Hotel ini penuh dengan seni yang hebat. Hanya tempat yang menawan. Mengambil kesempatan dari lokasi pusat bandar untuk berjalan kaki ke makan malam, melihat beberapa pusat membeli-belah dan bersenang-senang membeli-belah. Bilik-bilik adalah bersih, sangat selesa, dan keselesaan katil tidak dapat dikalahkan. Perkhidmatan adalah Terkemuka! Kakitangan sangat mengagumkan. Mereka pergi berulang kali untuk membantu menjadikan penginapan kami menyeronokkan. Terima kasih yang tidak terhingga kepada Fenti, Sarah dan Laura kerana menjadikan penginapan kami tidak dapat dilupakan. Pasti akan kembali!

Kali pertama menempah hotel ini untuk 3 bilik utama, lokasi yang baik & kakitangan yang mesra, mendapat masalah dengan 1 bilik tidak boleh membuka pintu utama, pergi untuk memaklumkan penyambut tetamu, kali ke-3 mereka meminta keselamatan untuk naik bersama saya & mendapati pintu keluar menjilat rosak & meminta penyelenggaraan untuk membetulkan masalah. Banyak kedai makan, 2 shopping mall berdekatan. Sarapan memerlukan sedikit penambahbaikan. Lain kali akan tinggal di sini lagi.

I don’t give 1/5 reviews. I am only triggered when the cleanliness and hygiene is an issue. This hotel gave me a room that I had to walk through a smoke reeked corridor. When I went into the room, I got a room that had so much wordless shakes than nods of approval. 1) Toilet was not clean. There was mold. 2) Room had to be “perfumed” with a packet of something hanging on the air con duct 3) ALL the towels in the room were stained. Asked for a new set and it was STILL stained 😳. 4) No shampoo as a 4 star hotel. 5) Recycled bed room slippers ( of which I am fine ) but it was stained with dubious stuff. 6) Room picture hangs precariously over my head. 7) The extra bed I paid extra for came without a bed frame and was placed on the floor. Housekeeping said it is like that 😵‍💫 Management has to do something. The poor housekeeping got a hard time from me 🙏🏻

Nice gym on top level. big bed and spacious room. Opposite hotel there is indomart but need to cross a busy road. Beside the hotel there is a mini indomart which does not require to cross the main road. Breast spread consider big compare to other batam 4 star hotel.

We stayed as a family of 3 for 2 nights. The room was clean and neat. Check in was fast and hassle free. The staff were helpful and friendly. Location of the villa is good, walking distance to nearby seafood restaurant. Distance to shopping malls is not too far too as you can easily get a Gojek there. It is around 6km to BCS mall and A2 food court. One down side I feel was the lack of variety for the breakfast, it would be good if there is buffet spread. The music from the neighbouring cafe/pub was pretty loud till which could disturb guests who may be there to chill n relax. It didn't bother me very much probably I was tired out so slept pretty well. Overall a pleasant experience staying in this resort. Highly recommended for couples who wish to have a romantic getaway.

The concierge was professional and polite. Breakfast was not that great as variety limited. Aircon in room not cooling even though adjusted to lowest temperature. Lights not working, was told no spare parts to replace 🙁 Bathroom doors old and difficult to close entirely. However, the rooms were clean and spacious 👍🏻