Hotel Pantai di Punta Cana

Every single thing from the service to the facilities, to the activities, to the food, to the room and just absolute stunning and sophisticated place. We truly have never been so happy with a hotel as we have been with TRS Turquesa. We cannot wait to go back next year!!! Our butler, Ray, was the absolute best!!!! He took care of every single thing for us every single day we were there. We are still speechless and how wonderful this vacation was. Truly amazing!

房間有些舊了，近海灘沙子和海草，不適合浮潛。除此之外都還好。服務和食物都沒問題。餐廳很多可以選擇，當然口味是拉美的，喜好不一定。工作人員四處都很熱情，響應也算及時。親子的很多，晚上也有樂隊，**，等很多娛樂。整體還是不錯的。

This trip was amazing. The resort was beautiful and easy to navigate. The rooms are quite large and the location is isolated and quiet. The beach is beautiful, the food was delicious, the drinks were wonderful. The staff were all really friendly and the service was generally great. There are a lot of vegan and vegetarian options which was great! All the events were really enjoyable and overall it was a really relaxing and memorable vacation! Shout out to the activities director Miki for making our stay extra special!

Ha sido una estancia agradable. El servicio de atencion al cliente por parte del hotel ha sido satisfactoria en general. El todo incluido que ofrece era mejorable bajo mi punto de vista. Y por ese precio podía haber incluido el traslado. Instalaciones mejorables sobre todo el gimnasio que no es apto para ese hotel, se queda muy pequeño e inaccesible, parece un laberinto para poder entrar. Y el spa también se queda en muy pobre y ni siquiera incluido en la oferta del paquete de todo incluido con habitación superior. Cuando en España el 90% esta incluido ambos servicios, traslado y spa. Gran hotel gran cadena, pero mi cara de satisfacción por algunas otras cosas se queda indiferente por ese motivo...La variedad en el buffet de comidas tampoco era demasiada...se compensa con el trato al cliente y el entorno de playas vírgenes. Luego un detalle es la sobrepesadez en cuanto a vendedores ambulantes fuera y dentro del recinto...hasta con los masajes...

Overall experience was good, and would return again. The only unfortunate part that there was a lot sea**** on the beach in which you could not enjoy.

Отель старенький, персонал великолепный, океан шикарный, еда вкусная. Из минусов - номер нуждается в ремонте.

Hay 2 clases de pasajeros vip y los otros el transporte es muy malo para los otros ni siquiera fueron por las maletas

Ia hebat, pemandangan pantai dan laut sangat cantik, dan makanannya lazat.

Todo bien, desayunos un poco lento el servicio pero por lo demas buen hotel al lado de la playa

The hotel does not look like the pictures. When I got yo my room, on the first night my room smelled of urine, as if person who was belied me peed and the hotel doesn’t clean it. It was unbearable, I had to ask reception to come and sort it out because I wasnt going to be able to sleep with that smell. The housekeeper came and she swiped the floor and it was much better. The toilet handle was broken despite the water flushing. The room smelled out humidity. Not very sure of they changed the sheets needles I got there or even after. The food was all artificial food, nothing organic. All drinks were from those sachets. Even the sprite tasted different :/ On NYE the food was much better, there were good choices, but still artificial. Overall, it wasn’t that bad, a lot of people seemed to be okay with it. I am very picky so I notice everything.