Hotel Pantai di Punta Cana

The majestic elegance is beautiful!!! Very clean, rooms are very nice. The average rating was because we paid extra for “Elegance club” adult only. This was our 29th anniversary and we wanted it to be kid free. We searched for a hotel that had adult only amenities. When we showed up at the hotel they told us those rooms were sold out in the adult only section. That was disappointing since we paid for that section. We were still able to use the amenities but they were two buildings away. We booked months in advance so that was disappointing. They did give us a voucher for $200.00. To be used towards a $360.00 massage. But we would have loved the room in adult only section instead. The drinks were great! The food average. Entertainment average. The staff-some were great but I would say around 90% don’t even acknowledge you with even a hello. Overall though the place is beautiful! The pools are well maintained and had a great vacation overall.

We've stayed in Caribe Princess Deluxe for 4 days in early Feb '25. In general we're leaving with mixed feelings. 1.What's great: - location & beach - reception area - swimming pool area - animals in the resorts 2. What's so-so - weather - it's windy on thia side of the island, not sure if all the time though, but something to consider while planning - rooms - spacious but a bit outdated 3. What's really bad: - food - thats probably the biggest disappointmen. We ate only at Food Market (main food court) and a la carte at Tao. Food Market - huge choice but food is tasteless, we've had enough after 2 days. Chairs are dirty. Serv8ce slow. Tao - really the worst asian food we have had in our life - gym - very outdated equipment, trademills dangerous to use, should be put out of service. For the hotel of this size and class its really a shame. - internet - erratic, losing connection all the time, often slow Final verdict: we will not come back - -

This trip was amazing. The resort was beautiful and easy to navigate. The rooms are quite large and the location is isolated and quiet. The beach is beautiful, the food was delicious, the drinks were wonderful. The staff were all really friendly and the service was generally great. There are a lot of vegan and vegetarian options which was great! All the events were really enjoyable and overall it was a really relaxing and memorable vacation! Shout out to the activities director Miki for making our stay extra special!

Ha sido una estancia agradable. El servicio de atencion al cliente por parte del hotel ha sido satisfactoria en general. El todo incluido que ofrece era mejorable bajo mi punto de vista. Y por ese precio podía haber incluido el traslado. Instalaciones mejorables sobre todo el gimnasio que no es apto para ese hotel, se queda muy pequeño e inaccesible, parece un laberinto para poder entrar. Y el spa también se queda en muy pobre y ni siquiera incluido en la oferta del paquete de todo incluido con habitación superior. Cuando en España el 90% esta incluido ambos servicios, traslado y spa. Gran hotel gran cadena, pero mi cara de satisfacción por algunas otras cosas se queda indiferente por ese motivo...La variedad en el buffet de comidas tampoco era demasiada...se compensa con el trato al cliente y el entorno de playas vírgenes. Luego un detalle es la sobrepesadez en cuanto a vendedores ambulantes fuera y dentro del recinto...hasta con los masajes...

The facility outside is well kept, the cleanses in the room could be better. We had the ceiling fan, the phone in the room and a faucet leaking in the bathroom and it didn’t get addressed until the next day. After it was fix it was all better. I would recommend to stay here it. You will have plenty to do, plenty to see and good food.

Upon arrival i found out that Trip.com botch my reservation. i booked a garden suite that offered a king bed or two doubles. My search was 1 room 2 adults i was giving Punta Cana. princess suites. the resort refuse to check me and my sister in because a phone rep told me that my booking was good for two. had to use my spending money to pay extra cause Trip.com did not put my sister on the booking. food was nasty, cold and picked over. fresh food was not put out often enough. Flies were all over the food. wait staff at the steak house was rude and nasty. Refuse to correct my order after they messed it up. Spent an entire night hungry. beautiful spot but will never go to this resort again nor will i book with trip.com

I recently stayed at the Grand Bavaro Princess Resort in Punta Cana for 4 nights, and unfortunately my experience was extremely disappointing due to a THEFT. After returning home, I discovered that jewelry I had carefully stored inside a pouch within my makeup and skincare bag was missing. These were not items left out in the open — they were placed בתוך my personal belongings, which indicates that someone went through my things. During my stay, my sunglasses also disappeared. At the time, I assumed I had misplaced them and even checked with Lost & Found, but nothing was reported. Given what I discovered later, I now believe those were stolen as well. This situation is very distressing. Beyond the monetary value, the jewelry had sentimental importance as they were gifts. What is most concerning is the lack of security — guests should feel safe leaving their belongings in their room without fear of someone searching through their personal items. I have contacted the hotel and requested an investigation, but I want to make other travelers aware of this experience. I strongly recommend exercising caution if staying at this resort. Stay dates: March 20 to 24, 2026 Room: 2702

Overall experience was good, and would return again. The only unfortunate part that there was a lot sea**** on the beach in which you could not enjoy.

Todo bien, desayunos un poco lento el servicio pero por lo demas buen hotel al lado de la playa

The hotel does not look like the pictures. When I got yo my room, on the first night my room smelled of urine, as if person who was belied me peed and the hotel doesn’t clean it. It was unbearable, I had to ask reception to come and sort it out because I wasnt going to be able to sleep with that smell. The housekeeper came and she swiped the floor and it was much better. The toilet handle was broken despite the water flushing. The room smelled out humidity. Not very sure of they changed the sheets needles I got there or even after. The food was all artificial food, nothing organic. All drinks were from those sachets. Even the sprite tasted different :/ On NYE the food was much better, there were good choices, but still artificial. Overall, it wasn’t that bad, a lot of people seemed to be okay with it. I am very picky so I notice everything.