Hotel berhampiran Beijing International Flower Port, Beijing

We had an amazing staycation at this hotspring resort. I was very impressed with the customer service we recieved. Everyone was incredibly kind and went out of their way to help. The staff has clearly had 5 star training. I would like to make particular note of Mr. Lee at the front desk. Upon check-in, he served us and acknowledged that not all the staff spoke English and that we should contact him directly over Wechat if we needed anything. On several occassions I contacted him and he was prompt and curtious. He was a great ambassador for the hotel. For example, room service forgot chicken on on salad, and he promptly pologized and arranged for two new compelmentary salads to be sent (i believe this was an oversight as the hotel was very busy with a special chiristmas dinner that night). It is common in Beijing for hotel staff not to speak English, however we did found several memebers of staff that did. For example. when we went to the dining hall, they sent an English speaker over to help us. Further, the dining hall manager checked in with us and personally cleared plates away. Buffet breakfast was above average with western and chinese food. Also, when ordering room service, though they did not speak English, they sent someone to our room with a menu so that we could point to the items we wanted. Overall, the hotel is new and to Western standards of cleanliness and quality. Beds and pillows were comfortable. We were with my 2 month old baby and my 85 year old father, all generations enjoyed our time. The hot springs were very clean (not always the case in China) and they were alongside swimming pools with kids climbing apparatice and water ball pit. It was also nice that there were complementary refreshments (snacks and drinks) at the hot springs. In the winter air, the outdoor hotsprings were great. Finally., though it wasnt a huge attraction, its nice to see the lammas, chicken and horses. Overall, I could not recommend this place more. I will defintely stay again.

總體來説還不錯，優缺點如下： 優點：環境好，帶小寶寶在園區裏能充實的玩兩天；淘氣堡乾淨，人少，地方寬敞；泳池有小童區域，小寶友好；服務熱情，服務人員能力和態度都很好；提供加床服務，200含一位早餐，性價比還可以。 缺點：萌寵樂園名存實亡，除了三衹小矮馬，就是門口一排籠子，裏面衹有土撥鼠，大部分籠子是空的，衞生差，味道大，還不如花鳥市場；無動力樂園的草坪沒有修剪，深一腳淺一腳的容易摔倒；玩積木的區域燈光太暗，對孩子眼睛不好；飲用水超過4瓶收費5元/瓶，太貴，很多酒店飲用水都免費了。

非常滿意，我們每年基本都來，每次都是住兩晚，這次跨年沒訂上兩晚，衹定了一晚，感覺有點趕。這點有些遺憾。每次我們都收拾的很乾凈，這次因為跨年大家喝的有點多，起的太晚啦，感謝管家一個人辛苦的幫我們把餐廳收拾乾淨了，沒有耽誤大家吃早飯。晚上還幫我們烤串，服務非常到位。

房間乾淨，佈局合理，拖鞋軟軟的，最重要床品舒適 設施：很齊全，簡約的美式風格，藍白色調 衞生：很乾凈，舒適宜人 服務：沒帶身份證原件，驗證了之後也順利辦理了入住，非常人性化👍 環境：鬧中取靜，周邊就餐方便，特別是點外賣之後，有機器人送餐到房間很方便

好，值得推薦

房間整體乾淨衞生，酒店綠化很多，空氣很清新。附近步行20分鐘內有商超，每個房間都配有冰箱，外賣也比較方便，下次還會考慮預訂這裏。

這次入住很滿意，房間寬敞明亮，佈局合理。酒店設施新穎，床鋪舒適，給人賓至如歸的感覺。服務人員態度親切，工作細心，讓人倍感温馨。周邊交通便捷，購物方便，是一次非常愉快的住宿體驗

Really friendly and helpful staff who helped me to check in and pay a cab driver as a did not have the correct payment method. They really went out of their way to make me comfortable and I really appreciate it as a foreigner! Room was clean enough for me to be comfortable (8/10) but there was a strong sewage smell coming from the bathroom after I showered. A good distance to the airport, 20-25 min journey from terminal 2. I feel like the building is may not fully finished, but good enough for now.

到了酒店 大廳寬敞明亮因為第一次來 前台知風小姐姐還給升級了一下房型🎥 房間挺大 裏面東西都挺齊全 還有洗衣機 和熨燙機 非常方便 適合出行人員入住 [玫瑰][玫瑰][玫瑰][愛心][愛心][愛心][愛心]

一次完美北京郊區自駕遊體驗 這就是我一直在尋找的小院的樣子❤️ 小院設計的很高端，有點像之前去印尼住過的小院，內部環境非常高端、舒適、乾淨。更重要的是細節也準備的很到位，連一次性拖鞋都是厚底的，比酒店的要舒適很多。晚上休息的很好，早上伴着小鳥的叫聲醒來，愜意自在😌 管家服務到位，可以點農家菜送到房間來，還可以幫忙買燒烤的炭，幾分鐘就送到了； 性價比很高，功能性很強，無可挑剔🌸下次再來光顧🌼☀️🍀