Aman Summer Palace

i'm so satisfied with all the thing that aman at summer palace provided for us . hope to see you again very soon

Always wanted to experience Aman Beijing, finally booked a one night stay. Upon arrival, Jason at the front desk was very helpful and patient in explaining various items and was pleasantly surprised to hear my room had been upgraded. The property and the room are just like the photos but actually physically being there and seeing all the details of the architecture, courtyards, and surrounding nature and birds is like being transported back in time to another era. In this sense, Aman Beijing accomplishes what no other modern five-star luxury hotel can come close to achieving - making one feel a certain emotion or feeling that they've never felt, or perhaps only experienced in their dreams. Everything from the furniture to the layout to the art to the lighting is so tastefully executed and done, the courtyards and grounds are kept immaculate (saw people sweeping away leaves), they even have the older style bicycles available to ride there. Ate at the Chinese restaurant twice, the environment and lighting is so nice, their dumplings are excellent and also really enjoyed some of their soups and vegetable offerings, very delicious. Unfortunately, I was quite sick that day and also had injured my knee the day before. One of the staff at the front desk noticed my limp and asked if I was okay. I told her I was fine, just a little sprain. She went to the back and brought out a traditional Chinese 'Ban Lan Gen' pain relief spray can which she kindly gave to me, saying I could use it and take it with me, very touched. I think it is moments like these which one will remember many years later. All the staff I met there were very kind, during lunch was fortunate enough to meet Ivy, the F&B Manager who was very warm and hospitable. Then during dinner, after I saw down, a restaurant staff asked if I would like an ice pack for my leg, I asked her if she thought it would help and she replied, "Yes." They proceeded to bring out a huge ice pack that was able to wrap around my entire knee, providing instant relief. Finally, when it was time to leave, the very lovely and kind Lucy asked if I would like more ice packs to be sent to my room so I could ice my knee before retiring for the night. Even though I was not feeling well, it was an unforgettable experience due in large part to the kind and wonderful staff there.

Best hotel in Beijing. Great service. Would stay there again!

The Aman Summer Palace is like living in a fantasy. If you love the Summer Palace but want to avoid the crowds this is your choice. They have their own private gate. The staff are so friendly and the service is just amazing. I would give them more than 5 stars for service If I could. I am an executive for Resort development with Universal and I got a lot of great ideas during my stay. It is very quiet and peaceful and especially at night. I also had one of the best massages I can recall with a Shifu massuer. I am not sure what herbs he was using and I was dubious at first; but the proof is in the results. You just have to stay here at least once in your life!

First of all, I am very satisfied with all kind of service in Aman Summer Palace. All staffs are very kind and sincere. And I praise Jojo Feng who really helped us stay comfortable and enjoyable here. I felt that my family were likely to become part of Ming & Qing dynasty and travel back in the past. Definitely we will visit Aman summer palace again soon. This place really harmonizes with Yiheyuan very well.

Obvious it's been 3 years without international tourists. Time to restart service trainings including language and culture skills.

Amazing

every thing is perfect！

住北京頤和安縵真的像住在宮裡一樣😆 建築也確實都是古董。 酒店51個房間，32個房間是清朝留下的。 暑假就不要去頤和園人擠人了，推薦安縵的雙人下午茶套餐800左右，我們點了一個pizza 叫 奧蘭多什錦（把紅豆換成蘑菇）超好吃啊！ 離店的時候酒店給我們做了兩個帶我們名字的行李牌作為禮物，提前問了一下防塵袋最後也讓我們帶走留作紀念沒收費。 酒店的早餐就很一般啦，是自己在家都可以做的那種，在意早餐儀式感的小夥伴就不要期望太高哦。 安縵尊享禮遇-雙人頤和園門票: 頤和園人太多了，進去走了一小圈又回到酒店裡麪，酒店裡人少拍照好看，風格也足夠有中國傳統建築的特色！ 安縵尊享禮遇-安縵私人影院（需提前預約）: 可以自行選擇想看的電影！包場超酷