Hotel berhampiran Museum fuer Architekturzeichnung, Berlin

I absolutely LOVED my 3 night stay at The Circus Hotel. I seriously didn’t want to leave! I was delighted when Marianne checked us in and told us we had been upgraded to one of the best rooms (since it was our honeymoon)! The whole room was fantastically perfect; we had a private terrace to view the city and drink our sparkling wine, the bed was VERY comfortable, everything was spotlessly clean, and the shower was large and easy to use with great water pressure. There was plenty of information about the hotel and the city within the resources in the room, which really appealed to me as an anxious traveller. Tobi and the staff capably took care of 5 little ducklings that jumped from the roof to our terrace when we were relaxing in the room! After being very tired of continental breakfast at other hotels across Europe, we were so happy to eat in the Circus’ lounge in the morning. We ate our favorite breakfasts there every morning, served by the lovely Luiza and Tay. The hotel’s lounge/lobby area is so perfectly eccentric and funky, with very fun furniture and lighting fixtures. We also really really enjoyed Lost My Voice bar! We drank so many sinfully delicious cocktails there in the evenings. I 100000% recommend The Circus Hotel. The value was even great; I paid $900 for three nights, SO many cocktails, and 3 breakfasts for two people.

The staff were very nice and kind, the location is really good since it's so close to the attractions, the price is alright, the rooms we're unfortunately dusty, dirty,few spider webs here and there and they especially looked sad and depressing. The breakfast was good, but the choice was very little unfortunately. It's an OK place for a short visit of Berlin

The hotel is clean, modern and well-staffed. What was missing for us was warmth and the expected level of hospitality. During our 5-day stay, nobody ever said hello, goodbye or communicated in any manner unless we asked a direct question. When I checked out, the only thing the receptionist said was to remind me I had borrowed an electrical adaptor and to return it. I travel frequently and expect hotels to be warm and welcoming. Also, when I checked in I was given no hotel information other than the E25 breakfast hours. I'm sure it's wonderful, but I since only have coffee, there is no reason to pay 25 euros. Because we didn't go to breakfast and the receptionist didn't tell us, we missed many features of the hotel we might have enjoyed. To further our disappointing stay, there was no printed hotel info in our room other than a book about the featured artist. I hate QR codes, but when I scanned the hotel's, it gave sp**** information. The hotel lobby isn't welcoming and I didn't go to the bar until my last night so was unaware of all the things Art'otel would have liked me to know. The magazine was interesting and beautiful. Why isn't there a copy in guest rooms? The local information and maps were available in the breakfast area, but we didn't go there and weren't offered them by hotel staff. One of the reasons I chose the hotel was the pictures of beautiful bathrooms with tubs. Sadly, the website fails to mention that tubs are only available in expensive suites. Our visit, while nice, was overpriced. We paid for hospitality and a good room, but only the room was up to the expected standards. Very disappointing.

The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.

Although the room are nice (good coffee and nicely furnished), the overall experience is rather poor. The staff (1 person only during day and the night shift) is far too inexperienced and likely all below the age of 20. We had the change room twice due to leakage in the air conditioning system. Making sure the wooden floor did not damage from the water, towels were used, but it was clear the staff didn’t bother and made a fuzz about giving us a new room. Also when you call the staff from your room with the room telephone, they do not pick up. When you call them with your cell phone, they pick up. Why? Further, we selected the hotel partially because of the good looking gym. Surprise, you pay for the gym, each time you use it: €15 per person. The Spa is not open, due to the fact that the hotel recently opened (?). It is clear that the hotel is significantly understaffed and that the service level is poor. Cost cutting is understandable post covid, but we got the feeling that the expenses applied for building this place were high, and that cost cutting may make this place profitable long time in the future. Location is good; close to well functioning public transport. Breakfast was fine, no worries there.

This hostel was my first place to stay at the beginning of my Europe Tour as a solo traveller. And I am so happy to have stayed such an amazing, beautiful safe place in Berlin. It is so near to the Central Station in Berlin; so you can go every touristic, must-see places in Berlin in a very short time. The room I stayed was so comfortable and clean. My roommates were so kind and good friends. The staff working at this hostel are so kind, respectful, understanding and helpful people. I thank them all. The breakfast is so satisfactory and abundant. You can eat or have a drink at the hotel bar and lobby. I strongly recommend this beautiful,clean and peaceful hostel.

A very affordable option that you should look at if you do not mind the distance. It is right outside of the main city, but it’s clean and safe, there’s a fantastic local pub down the road.

Hotel exceeded expectations. Reception was very courteous and helpful with recommendations, room was clean and very quiet, the daily breakfast was generous and unexpected, the location was right next to a tram and S Bahn stop for quick and convenient access to other parts of the city.

Very convenient location, just 3 mins walk to Main Station. Signed up for member for free and received free city transportation travel card (S-Bahn, U-Bahn, Tram, Bus, VBB). Breakfast at ground floor dining hall with variety of food. We enjoy the button mushroom stew with herbs, croissant is very good as well. Reception are friendly and helpful. No teabag, coffee and kettle in the room. Ground floor have bar, can ask for hot water from there. Room is clean and soundproof is super great even just right beside Main Station.