Hotel berhampiran Woolworth, Berlin

I had a pleasant stay, check it was easy, the room was comfortable and pretty spacious as well. The staff was nice, everything was clean, Ill probably come back to this hotel for my next stay in Berlin.

I sent the following email 7 times since my stay, and still not had a reply, so i think that tells you all you need to know about how they treat their guests. I even advised the receptionist of the email before I left, and was told it would be passed to the manager, so either it wasn't, or the manager just doesn't care. I have also sent 2 messages via Facebook to the hotel group, and guess what.... no reply. They clearly just have no courtesy to respond, or don't care. Dear Sir or Madam On Sunday, and again on Monday I sent you 2 emails to complain about the horrible visit I had this weekend at your hotel. I don't the receptionist and she said she would pass it on to her manager. 8 days later I have not received a reply. As you will see from the original emails: - the noise was loud and constant from 7am all through the day and night - there was an alarm going off all Sunday night in the boiler room opposite my room - the room was dirty and marked - the shower smells terrible from the drains - the shower door leaks onto the floor, making it dangerous and slippery with no shower mat provided - the TV was broken - the WIFI signal was too low to work - and the complimentary toiletries we not there I have given you every opportunity to respond to my email and multiple issues before I upload a post with pictures and video to trip advisor, but this has not happened. Please could you give me the email of your main head office for customer complaints? The guest experience that was provided was terrible, and not what was advertised on your website.

Very convenient location, just 3 mins walk to Main Station. Signed up for member for free and received free city transportation travel card (S-Bahn, U-Bahn, Tram, Bus, VBB). Breakfast at ground floor dining hall with variety of food. We enjoy the button mushroom stew with herbs, croissant is very good as well. Reception are friendly and helpful. No teabag, coffee and kettle in the room. Ground floor have bar, can ask for hot water from there. Room is clean and soundproof is super great even just right beside Main Station.

This hotel has had a revamp and is now called the Art Hotel, Park Plaza. There is another Park Plaza nearby…..we ended up there first! So don’t get confused!! Once you find this hotel….we arrived on the day of a national strike… it’s fab. Ignore the journey planner…. This hotel is a less than 10 min walk from the western end of the U1 line. The room we had was on 5th floor on a quite busy street, but it was so quiet we didn’t realise it until we looked out of the window the following morning. The bed and pillows were so comfortable, a great night sleep was had by us both. Shower was a big rainfall type with a smaller head shower head option if you wanted. Complimentary Elemis shower gel, hand wash, as well as body lotion. Breakfast was worth every penny as part of your B&B option. Otherwise it’s €18 for a full option or €5 for coffee and a croissant in the bar. Breakfast was fresh, pastries, cheese, meats, toast, mushrooms, sausage, bacon, pancakes, cereals, yoghurts; you could make your own fresh juice from fresh veggies & fruits. Coffee was excellent (I was told)…. I took my own teabags as I am very fussy, and made great tea. There is a spectacular hot water urn……that is very ornate and was awesome. Staff were multilingual and very helpful. Nothing was too much trouble and they were very insightful about the local area, and the available public transport options. I would highly recommend this hotel which has pop art throughout. We are planning to head back to visit Berlin again and we will most certainly stay here again.

The accommodation boasts convenient proximity to the metro station, ensuring easy access to transportation infrastructure. Moreover, its cleanliness adds to the overall appeal, enhancing the quality of the living environment.

Visited the hotel with a group of 26 lads, whilst we weren't the easiest to deal with the hotel staff put up with us and helped us out where they could! Special mention to the lady on the bar, she didn't speak great English but she was brilliant, her colleague on the bar wasn't the happiest of chaps but I think we won him around a little bit! Another mention goes to Francesco at reception! What a man! He couldn't help us anymore and I hope his Fantasy Football Team does well! Rooms were clean, showers great, no complaints! Good location too! Would definitely stay again! Top stuff, thank you!

Perfect location to stay while in Berlin. My wife and I booked not knowing its right across the street from the last remaining section of the Berlin Wall. Bonus! The hotel is very clean, has friendly service and is priced better than any surrounding hotels. The breakfast was excellent and the room was cleaned daily. The location is teriffic, nearby to a subway station to get around the city. There's some bad data out there regarding parking: You have 3 options. 1.) €17 in a parking garage right next to the hotel. 2.) €10 at the East Side Mall, a 5 minute walk away. 3.) Free, near the wall but its location is unknown. East Side Mall was our preference. No need to look anywhere else. Book it!

This is great if you stay in Berlin for a few days. It’s good that public transport is right outside the hostel. It’s a bit far from the main city so you will have to get a few public transport to get there. The beds are squeaky but comfortable enough. The television is in German which is expected. There is no rooms with a shower or toilet in them, so you will have to walk to the shower and toilet. It is a shared bathroom. You will need to give separate deposit if you need towels and utensils and to wash and dry your clothes. The deposit can only be made in cash. There are no bins in the room but the rooms do have a fridge and a locker and a table and chairs. The hostel is great for sleeping and then leaving the next day to do activities.

Prima, dass es jetzt direkt am Terminal 1/2 des BER nun neben dem Steigenberger auch das IntercityHotel gibt. Es wurde erst Mitte Januar 2023 eröffnet. Die Zimmer sind modern, praktisch und chic, wie die in den meisten neuen bzw. renovierten Intercity Hotels. Das Personal ist sehr freundlich und engagiert, manche Prozesse müssen sich für ein neues Team sicher noch einspielen. Man ist in ein paar Minuten zu Fuss direkt im Terminal am Check-in, ebenso am Flughafenbahnhof mit Fern-, Regional und S-Bahn-Verkehr. Frühstück gibt es ab Punkt 6:00 Uhr, da geht das Licht im Restaurant an, es gibt ein vielfältiges Frühstücksangebot. Nach meinem nicht so tollen Aufenthalt im danebenliegenden Steigenberger ist das IntercityHotel Airport BER empfehlenswert. Ich hoffe nur, dass Gäste es nicht zu oft mit dem IntercityHotel am Bahnhof Schönefeld verwechseln, die Namensgebung der beiden Hotels ist sicher nicht ganz so toll.