Hotel berhampiran Mäders Forst, Brätliplatz, Bern

Good business hotel and good if you want to shop. Easy to find and park. Nicely decorated hotel. Good quality and really clean rooms. Front desk staff welcoming and friendly. Out of the city but I believe bern centre is only 12 mins by train. Would stay again for sure.

This hotel is a short bus ride from the main train station. The rooms are modern & ours was large. No one & no instructions on how to turn on the lights or operate the roll down shutters or anything else in the room. It was frustrating. There are large patio doors (no patio though) that open with electric roll down shutters. But our room faced busy train tracks & so leaving those doors open meant hearing VERY frequent train traffic late into the night & then starting again in the early morning. It wasn’t pleasant. Another thing to know about this hotel is the A/C is controlled & is central to the ENTIRE hotel and it’s not cool in the rooms🥵. There is NO adjusting it in your room or for your room 🥵. It is just what it is. We were advised to open our patio doors to get more air🤪. That would work if it’s cool outside AND there were not the train traffic! There is no ventilation fan in the bathroom and that just adds humidity to the room with no way to vent it. So this hotel is modern meets we don’t trust you. We would not stay here again & from now on even if the hotel says there is a/c we will have to ask the further question about who controls it & the temp.

HOTEL AMBASSADOR BERN An ideal mix of good location, excellent staff & facilities We chose Hotel Ambassador primarily because it offered free parking service as we were travelling on rent-a-car and didn't have much idea about parking houses in Bern But the hotel turned out to be much better than our expectations. POSITIVES (+) The location is brilliant especially if you're new to the city. Close proximity to the tramp stop and ideally located in a neat, clean neighborhood. (+) I got a message from the hotel one day in advance summarizing all details of the stay and the city. Special thanks to Dominika Motykova who sent this message which really helped me book my free tramp tickets and get ready for the hotel stay (+) The staff and service are very good. Smooth check-in and check-out experience (+) I got a two bedroom option as we were a family of 2 adults and 2 children. This was really awesome as kids were independent and loving their own room (+) Views from the room especially with the barn and cattle side is breathtaking. Highly recommended to go for this view instead of city / old town view (+) Abel at the bar was very friendly and gentle during service hours in the evening. He chit chatted about our country, stay and gave advice on the tourist attractions. NEGATIVES (-) The hotel is slightly outdated in terms of infrastructure with old styled keys for opening doors, slightly old furniture & upholstery. The walls and carpeting inside the hotel is 90s styled. (-) The most painful aspect I experienced was the bed which was of poor quality with the mattress & pillows being really off. I was sleepless on both nights that I stayed here. (-) The pool is not heated and has limited space for people with only 4-5 beds and chairs (-) Access from basement parking to the main hotel is through a ringer which new comers may not know. No clear signage or messaging is written anywhere on how to go inside from the basement. I had to literally drag all the luggage by myself to the lobby for elevator access Overall, based on service / location / neighborhood, the place is Highly Recommended Rating: 8 / 10

Amazing service!!!, very clean and tidy rooms, perfect locarion and friemdly staff. Highly recomended!!!. Also do not miss the restaurant, they serve tipical Swiss food, from fundeau and raclette!!!!. Remember to book in advancd as the place gets very busy.

Si buscas un hotel silencioso, con desayuno gratuito pero colapsado para desayunar tranquilo, con agua gratis en máquina, sin escritorio en habitación, sin armario para dejar la ropa, simplemente lo dejas todo al descubierto en un colgador que tienes en la habitación, con puerta compartida entre wc y el plato de ducha, es decir si cierras la puerta del wc dejas abierta la zona de plato ducha y viceversa. Cada vez que bajas o subes por escaleras o por ascensor tienes que llevar contigo la llave del hotel en la mano. El hotel se encuentra a 20 minutos del centro caminando o 7 minutos en tranvía . Tienes el edificio donde se guardan los autobuses urbanos de la ciudad con lo que la orientación de la habitación a lo mejor te importa. Si lo que buscas es todo lo contrario vete a otro hotel. Nuestra agente de viajes nos comentó que el hotel no permite reservar habitaciones con dos camas. Cuando llegamos al hotel no quedaban habitaciones de dos camas a pesar de que nuestra estancia era de cinco noches. El recepcionista se equivoco y nos quería hacer pagar otra vez la reserva, nos enseñaba con una libreta y un bolígrafo lo que debíamos como si fuéramos tontos. El secador del pelo se recalienta y comentándolo dicen que lo miraran pero que es una medida de seguridad y no obtuvimos respuesta. Todos tenemos secador del pelo en casa y no se recalienta a los dos minutos de reloj. Al final por nuestros propios medios descubrimos que utilizándolo a velocidad de tortuga en velocidad uno funcionaba eso sí perdiendo tu tiempo. Por mis comentarios se puede intuir que no volveré a este hotel por el trato recibido y porque servicios como el desayuno no tenemos que pagarlo todos los huéspedes sino solo los que queremos disfrutar de un desayuno tranquilo y en paz. Lo mejor el agua fría, el aire acondicionado. La limpieza es muy mejorable. Encontramos una mancha indescriptible en el wc cuando entramos de los anteriores huéspedes y que tardaron dos días en limpiar.Adjunto fotos. Para moverte por Suiza descargar aplicación de tren SBB Mobile muy buena.

Taking the hotel at face value and considering the price we paid (I think quite a good deal from hotels.com) we were really pleased with our stay. La Pergola isn’t in the middle of the city centre, but it’s quite close and well connected by public transport (which they give you a free pass for)! We parked our car there and got around on busses. The man at reception kindly didn’t charge us for parking as there was almost no demand for it that night. The service staff in general were really nice. The hallways and common spaces are a bit bleak, but functional - it’s clear they’ve saved money here. The sound isolation isn’t the best either. But the room itself is actually great! Big enough for suitcases and stuff to be strewn around because of a clever use fo space. Proper outdoor blinds for a good night’s sleep on the comfy king size bed. Body wash available, nothing fancy but does the job. Honestly, for what we expected, it surpassed, so we were happy with our stay. Is it the best hotel in the world, no. Do you get what you pay for in expensive but beautiful Bern, yes. Good for those on budget!

Posizione ottimale per chi arriva in treno e per spostarsi in città.Vicino all’albergo c’é il crocevia di tutti tram e pulman…camere molto grandi e pulite,il personale al ricevimento è gentilissimo e disponibile alle nostre richieste.che dire?qualità prezzo ottima!!,,,,Numeri 1!!

單人間，面積僅夠用。離火車站不遠，推着行李箱走一走不累。離各景點很方便。離商業街很近。轉角處的小廣場週六有集市。西式早餐熱食不多。街對面有家瑞士風味餐館，奶酪火鍋很不錯。 每層樓有個功能不同的公共空間。五樓有個健身空間，配單人浴室和一個最多容納兩人的桑拿箱。有電梯，不過電梯下來去房間還得有幾級台階要上。走道鋪了地毯，還是蠻安靜的。 前台很友好。入住即可得免費城市交通權益（電子卡），需要下載一個伯爾尼的APP才能使用。

Absolutely brilliant hotel, had the pleasure of staying there for five days. It was a very quiet hotel hardly heard a any noise, the food was excellent at both breakfast and dinner. Staff were very friendly and helpful. I would definitely recommend this hotel and would stay there again

I must say, my recent stay at this establishment was tainted by the presence of an employee who seemed determined to mar an otherwise passable experience. Allow me to recount the unfortunate encounter with this particular member of the hotel staff, whose ineptitude and condescension left much to be desired. My ordeal began with the seemingly standard check-in time of 3pm. However, I was forced to entrust my luggage to their ”luggage room” due to this policy. Upon my return for check-in, I made the grievous error of inquiring about my luggage. The receptionist who had taken over displayed an insufferable attitude, insisting that I retrieve my own bags, as if I had been suddenly promoted to the hotel's porter. To make matters worse, I was informed that the air conditioning throughout the entire hotel was non-operational. This announcement was delivered in a manner befitting a stern warden, devoid of any apology or offer of compensation for this inconvenience. It was only after I mustered the audacity to request compensation that she begrudgingly muttered, ”I can offer you free parking,” as if this paltry gesture should suffice. Regrettably, this 'compensation' left much to be desired. When I inquired about the parking fee, which, unsurprisingly, was exorbitant at 18 CHF, I could barely contain my astonishment. At this juncture, the receptionist, dripping with condescension, remarked, ”Yeah, this is Switzerland here,” insinuating that I, a mere Belgian, should be grateful for their overpriced parking, as if it were some sort of privilege. It is worth noting that it is the guests who fund her livelihood, and a modicum of respect should be obligatory. As if this litany of incompetence wasn't enough, when I discovered that my EU plug was incompatible with Swiss electrical outlets, I had no choice but to return to the reception desk. Once again, the indifferent receptionist displayed a complete lack of interest in my predicament. She dismissively informed me that no adapters were available, and the sole adapter they possessed had already been claimed by another guest. Her apathy and unprofessional demeanor were profoundly disheartening. In conclusion, it is my sincere belief that this receptionist's woeful performance reflects poorly on the hotel's overall reputation. She embodies rudeness and ineptitude to such an extent that it is clear she is profoundly unsuited for a career in hospitality. I implore her employers to reconsider her place within the industry; perhaps a career outside of customer interaction, such as working in a factory, would better suit her temperament and capabilities. On a somewhat brighter note, I feel compelled to acknowledge that the other five members of the hotel staff I encountered were, without exception, lovely, warm, and highly professional individuals. It is a tremendous shame that this particular receptionist stood in stark contrast to her colleagues, as she was the sole staff member who appeared to be disinterest