Hotel berhampiran Museum ＂The Blessed Chichería＂ Traditional Ancestral, Bogota

My second time staying at an Ibis; LOVE these properties. The rooms are very basic but you'll have what you need. The property is fun and stylish, staff was helpful (including arranging midnight airport transportation for us) and there's a full service bar and restaurant. The breakfast buffet has an amazing selection of dishes; I wish hotels in the US offered breakfasts like this! The National Museum right across the street is well worth a visit and you're a short drive to Monserrate and Candelaria.

We arrived at this hotel in the early hours of the morning (4am) after a long haul flight from the U.K. We were obviously very tired and check in was done very quickly and without any stress. We were taken up to our room which, on the face of it seemed spacious and nice, if a little tired, and went straight to bed. I can't fault the customer service, everyone was very professional, polite and welcoming. Disliked · As I showered the following morning, I noticed a dripping coming from the ceiling above the toilet and the ceiling was bowing. We agreed that once we were ready we would report this to reception. I was just drying my hair and there was a big whoosh and part of the ceiling came down! Luckily, no one was hurt but I am surprised that the housekeeping service had not picked up on the leak previously, as this had obviously been building up for some time! I called a lady from housekeeping who was along the corridor from us and she came and had a look and we were swiftly moved to another (not so nice) room that had a ceiling but we guessed had not been used for a while as smelt musty and when we ran the tap the water initially came out brown! It was the first day of our holiday and for the sake of one night didn't want to make a fuss! From our experience, the rooms badly need a refurb but the customer service we received was good.

Let’s start with the good. The hotel is very charming, nice decor and very clean. The staff is friendly and the breakfast nice. So the reality: this is really more of an upscale hostel than “hotel”. Check in went well, however there were many things that could be improved if disclosed at check-in: you have to ask for key to in room safe (which is tiny), you have to ask for the hot water to be turned on for your shower, there is a really lovely upper outdoor terrace which no one advised us of so we only figured it out the night before we left. Wi-Fi was not provided on check-in, we had to come back and ask. All these things are really not that big of a deal but it would’ve made a lot of trips back to the front desk unnecessary. The most aggravating part of our experience was the noise. You hear absolutely everything including the doorbell to the hotel, which ruminates throughout even late at night, and very early in the morning. We were woken up at 4:30 AM twice due to chattering. We asked for two extra pillows, and they were not able to provide that for us until our last night. There were no cups in the rooms. Also, the room we had was number nine on the second floor, which was adequate, however there are no windows just a stained glass window which light would be men making it difficult to sleep. We were given a remote control for the television, which even with a battery change and never ended up working. Lastly, the hotel is on one of the steepest hills in the area. It is a good location just be prepared for a steep climb to the hotel.

Great place to stay near the airport. Breakfast was varied and delicious! The staff was very kind and helpful. Third time I go. And there will be more!

房間很大，浴室很大，窗外景色很好，早餐不錯，有很多中國人在這裏住，應該是比較不錯的選擇了。。。。。。

Service was good, however front desk staff were not very friendly. Breakfast was very good and airport shuttle service is very convenient. Room was nice and comfortable.

Es un hotel muy bien ubicado a pocas cuadras de Transmilenio, también se puede ir a varios lugares caminando y es muy lindo su alrededor. la calidad del desayuno es buena, sirven un buffet con frutas, queso, jamón, jugo de naranja yogur, huevos, panes, pancakes, bebidas calientes ( café o chocolate). Lo negativo que tiene este bufet es que sirven Waffles pero no hay miel para estos ni mermelada, se pidió en varias ocasiones hasta que por fin la niña con cierta pena tuvo que decir que no había. La habitación es confortable y algo para resaltar es que siempre permanece muy limpia y ordenada lo cual me encanta, el punto negativo de la habitaciones es que a pesar de que el hotel está en una zona muy tranquila y silenciosa durante toda la noche hay un motor que se enciende y se apaga constantemente lo que interrumpe el buen descanso.

Excelente ubicación ,personal muy amable, la estadía fue muy confortable. Zonas húmedas con una buena vista . Personal de housekeeping muy amable siempre atento a colaborar en todo lo que uno nesecita. Las zonas comunes siempre están disponibles para cuando uno las nesecita.recomendado 100%.

Few attention on the customer due to the lack of staff in the hotel. It was a good stay, but they definitely need to hire more staff in order to provide a good customer service.