Hotel berhampiran Urbanización Quinta Camacho Park, Bogota

Ficamos hospedados apenas dois dias nesse hotel e que lugarzinho gostoso, fomos super bem recepcionados, o quarto era ótimo e o café da manhã também, os ovos mexidos uma delícia! O bairro é super tranquilo e tem muita opção de restaurantes nas redondezas, fica uns 10 min de carro da Zona Rosa. Achei um ótimo custo-benefício. O hotel é tão charmoso que parece uma casa familiar, amei cada segundo da minha hospedagem e indico sem pestanejar. Esqueci o nome da moça que nos atendeu, ela foi super solicita e tentou ao máximo entender nosso ”portunhol”

A very nice short-term apartment stay in a wonderful neighborhood of Bogota, with lots of amazing restaurants and cafes within walking distance. And if you like nightlife, there is much nearby in Chapinero. The kitchen comes with all the dishes and appliances you need if you wish to cook your own meals. The room was beautiful and comfortable, with great city views. The bathroom however was very small and cramped, there was a leak in the sink, and the shower overflows onto the bathroom floor if you take long showers. The accomodation and service are a bit expensive for what you get, compared to some others in the area.

El Hotel está bien ubicado,las habitaciones son amplias sin embargo el servicio de aseo es deficiente así como el de recepción, quienes no registran los requerimientos que hacen los huéspedes, provocando con esto molestias e incomodidades, lo que nos significó quedarnos sin poder usar el sauna y peor aun sin desayunar la mañana de nuestro check out. Los recepcionistas del hotel son poco cordiales carecen de empatía, hacen lo mínimo posible para que tu estadía sea grata.

Es un hotel muy bien ubicado a pocas cuadras de Transmilenio, también se puede ir a varios lugares caminando y es muy lindo su alrededor. la calidad del desayuno es buena, sirven un buffet con frutas, queso, jamón, jugo de naranja yogur, huevos, panes, pancakes, bebidas calientes ( café o chocolate). Lo negativo que tiene este bufet es que sirven Waffles pero no hay miel para estos ni mermelada, se pidió en varias ocasiones hasta que por fin la niña con cierta pena tuvo que decir que no había. La habitación es confortable y algo para resaltar es que siempre permanece muy limpia y ordenada lo cual me encanta, el punto negativo de la habitaciones es que a pesar de que el hotel está en una zona muy tranquila y silenciosa durante toda la noche hay un motor que se enciende y se apaga constantemente lo que interrumpe el buen descanso.

房間很大，浴室很大，窗外景色很好，早餐不錯，有很多中國人在這裏住，應該是比較不錯的選擇了。。。。。。

Few attention on the customer due to the lack of staff in the hotel. It was a good stay, but they definitely need to hire more staff in order to provide a good customer service.

Some of the staff was very professional and friendly. Unfortunately, other staff was quite rude. For example, when I asked the gentleman at the front desk to copy my vaccine cards, he practically snatched them out of my hands without saying a word. After handing me my copies, he began to walk away while my cards were still sitting in the copy machine. I politely asked for ”mis tarjetas, por favor.” He walked back over, still silent, and I said simply, ”Esos son importantes.” He chuckled under his breath but still said nothing as he handed the cards back. It was as if he simply had no interest in bothering with them unless I asked. Then, after I paid for the copies, he went to look for my change (1,000 pesos). He then told me in an irritated tone that they didn't have any change. I simply said, ”No es importante.” Throughout the whole interaction, he acted very rushed and inconvenienced, as if I was imposing on him, and he never offered the slightest apology for forgetting my vaccine cards or not having any change. (They were not busy at the time; there were two people working behind the counter and no other guests in line. At least the other fellow was professional, unlike his colleague.) I'm aware that my Spanish is still at an intermediate level; however, if you're going to work in the hotel industry (down the street from the airport, in a capital city, no less), the least you could do is show some courtesy to your guests. (We don't have to speak Spanish to pick up on your passive aggressiveness.) Also, when I arrived there were no towels in the room. It took three requests over about 35-40 minutes to get some. Everyone I talked to seemed very professional and intent on taking care of it, but somehow no one delivered until the third attempt. It was surprising, actually, because the room was immaculate and perfectly made up, except for having no towels of any kind. I enjoyed my dinner a lot, and the lady who waited on me was gracious and patient when conversing with me in Spanish. The restaurant took a few minutes to find, as there are two buildings, each with their own lobby, and the fellow at reception who checked me in didn't mention anything about the restaurant.