Hotel Dalian dengan Sarapan

아파트먼트형 패밀리 숙소라 큰 냉장고, 전자렌지, 세탁기, 식탁 등이 있어서 좋았어요. 간단한 옷가지를 숙소에서 세탁하고 저녁때는 식탁에 모여 앉아 시간을 보낼 수 있어서 부모님의 만족도가 높았어요. 로비 엘베는 다소 오래 기다려야해서 불편했는데 다른 상가?로 이동하는 엘베를 찾아 이동했더니 편했어요. 같은 상가내 음식점, 스파 등 이용할 수 있어서 좋았네요. 로비 직원들 모두 친절했고요. 다음에 오면 또 방문 할 생각입니다.

亞朵住過很多家，這家前台服務屬於上游水準，真誠有温度，把旅途奔波的疲憊消解不少。商務出行非常推薦，下次來大連還會優先選這裏。來大連旅遊，入住亞朵酒店市政府東關街店，被前台服務狠狠圈粉！酒店地理位置得天獨厚，出門步行幾分鐘就是東關街歷史街區，逛吃遊玩特別方便。剛到店，前台接待笑容親切，辦理入住利落不拖沓，還主動給我們推薦東關街本地小吃、周邊遊玩路線，細節滿滿。酒店就在東關街旁邊，出門逛老街吃美食十分便利，房間整潔無異味，床品舒適，公共區域乾淨，深夜粥道很適合長者孩子。硬件固然不錯，但真正打動我們的是前台工作人員棲箬 辰汐的細心與共情，服務有温度，不是機械化流程。全家都很滿意，家庭出遊選這家很合適，推薦給來大連旅行的朋友們。整體服務不是那種生硬的標準化，而是發自內心的貼心。不管是入住還是退房，全程體驗很舒心。來大連旅遊強烈推薦這家，位置好、服務在線，給旅途增添很多美好，值得再次打卡。

The (apart)hotel is located steps away from the seaside and 东方水城 with plenty of eateries (but definitely less than what you get if staying at 中山广场 for example - we purposely chose to be close to the seaside here). The staff from bellboy to front desk/ cleaning staff is also eager to please with smiles all around, definitely pleasant interactions. On the downside, there was a heavy smoke smell at the hallway leading to our unit, and upon confirmation with the staff working at the floor during the time, turns out that the person living next door is smoking 🥲 this smell did creep into our unit over time, which led me to request air purifier and open the windows to improve circulation. Also I need to turn *off* ventilation at the bathroom to prevent smoke smell. Luckily, the situation improved during our stay (so I decided against requesting to change units) since the occurrence of smoke smell became less (perhaps the resident checked out/ decided to smoke less?). Anyhow, this did damper our experience. Also to note a service suggestion due to the smell I immediately requested a purifier unit, didn’t realize that there’s already one sitting in the unit. I also requested detergent since washing machine is available in the unit, didn’t realize that it’s readily available inside the bathroom. While the receptionist happily agreed to my request when I called to request the items (upon checking into my room), they could have also just informed me where they are located to avoid the redundant request. Also, perhaps the detergent should be placed visibly/ closer to the washing unit instead of being together with toothbrush etc inside the drawer in the bathroom - just a suggestion. Breakfast offerings while great is also nothing to wow about (one of our main considerations for hotel selection is to look at breakfast pricing listed, which is 198 RMB in this case, which is on the higher end, so we were expecting some kind of a wow factor). Yes, the restaurant is located on the 67th floor offering nice view, but the spread is nothing to rave about - it’s your typical above average breakfast spread with additionally a little seafood selection. During our stay I did come across an offer to purchase breakfast for 108 RMB in one of the platforms, and I think the value is much closer to this rather than 198, so something worth calling out. So all in all, good hotel with great location/ views/ staff - calling out the smoking issue (more of a people problem rather than hotel’s, but I would wish/ expect that indoor smoking should be non existent for 5-star establishments, which isn’t the case here), and secondarily the breakfast value. The shower issue (lower pressure/ time to heat) from other reviews is also real, but not a big deal for us.

The overall room quality and cleanliness at this hotel are okay. The room was comfortable, but the lack of reliable food supply and deceptive scheduling ruined my stay. There is no room service available at this property, which became a nightmare because all outside food delivery apps and takeout services were geographically blocked across the entire region due to a special local event. I went down to the vending machine late at night, starving, and could physically see cup noodles inside. However, because the machine requires a mobile app to operate and the app failed to list the noodles, a tech glitch made it impossible to buy them. There was also no operational backup plan for the staff to just take that vending item out from the machine, forcing me to go to bed completely hungry with zero alternative food options. There's also a problem of deceptive breakfast hours and very limited food options. Prior to booking, I checked their online listings which clearly state that breakfast starts at 07:00. Upon my arrival, the staff simply used a pen to cross out 07:00 on my breakfast voucher and hand-wrote 07:30 instead, without any prior notice. They did it very casually, as if the time change would not affect anything, showing a lack of awareness and respect regarding a guest's time and schedule. This unannounced change ruined my morning business schedule, meaning I could not eat the breakfast I paid for for one of the days. For those days that I could eat the breakfast, I found a large room for improvement in terms of food quality and options.

This is my second time staying at this hotel, but unfortunately, the experience did not live up to the high standards set during my first visit.During my first stay, I was incredibly impressed by the outstanding hospitality of the front desk lady who assisted me. She personally accompanied me to my room to ensure everything was perfect, seamlessly arranged my taxi bookings, and made sure my transport arrived exactly on time. Her attention to detail made me feel valued.Regrettably, no one provided that level of care during this trip. The check-in process felt purely transactional—the front desk staff simply handed me my room key with no extra effort or welcoming gesture.I chose to return because of the exceptional service I received initially, but this second experience felt indifferent. I hope management can train all staff to deliver the consistent, high-quality service that made this hotel stand out in the first place.

We had a lovely time Hard Rock Hotel Dalian. The check-in process is very smooth and our room was upgraded to higher floor. The room is clean and very comfortable. The front desk officer, 草蜢 and Lawrence, helped us receiving packages, recommending nice restaurants to eat, even lending us umbrellas when it's raining. We also enjoyed watching football match with live music at the bar. The bartender, 王晋伟, especially made us feel very welcome and made sure we had a fun night there.

This is an instagrammable hotel that offers quality service. From checking in to checking out you will be assisted by the staff. There is an open beach a few steps away with 2-3 cafe shops. One of them is Caan. The buffet breakfast offers delicious western and Chinese breakfast. The rooms are nicely designed with a balcony overlooking the beach. Snacks and drinks are also offered for free including a welcome fruit plate. Toiletries are of quality and smells really good. Japanese toilet is another plus! The bed and pillows are all comfortable. They also offer activities like boat and paddle board riding. If u need help with anything including attractions to see, they have a wechat account and they respond quick. I highly recommend this place if you want a more quiet place to stay. And of course the private beach front setup is so relaxing and offers a great view both day and night!

Pullman Dalian is an excellent hotel, especially because of its location. Many great restaurants, a night market, and the Pavilion shopping mall are all within walking distance. There is also a Lawson convenience store nearby that operates 24 hours, which makes it very convenient to buy anything you might need. The staff were also extremely kind and helpful. In particular, a staff member named Cathy who assisted us with check-in and check-out left a very strong impression. During our trip it happened to be our birthday, and Cathy kindly celebrated with us by preparing a cake and even helping us arrange a late check-out. She greeted us with a warm smile and made us feel very comfortable throughout our stay. Since it was our first time visiting Dalian, her kindness helped us enjoy the trip with peace of mind. The housekeeping staff were also very thoughtful. The night before we had a few beers and left the studio area a bit messy, but the room was cleaned and organized perfectly the next day. We really appreciated their effort. In addition, the beer pub located on the B1 floor was also excellent. They had live music performances, and one of the singers even sang a Korean song for us. We were very touched and truly grateful for the experience. Dalian itself seems like a wonderful travel destination, with great food, plenty to see, and very friendly people. If any of my friends plan to visit Dalian, I will definitely recommend staying at Pullman. And if I come back to Dalian again, I will certainly book Pullman again as well.

Very clean hotel, close to airport, room is big enough, except very little smoking smell which is typical of hotel in northeast China and much better than other hotels; I love the free laundry and BF, laundry provide detergent plus dryer, BF is rich including both western and Chinese style, fruit, drink, toast, egg, sausage and Chinese soup, vegetables, dumplings, noodles, and more. The BF may not as many options as 4 stars hotel but definitely good enough and fresh and clean.

酒店位置很好，出行吃飯都很方便。房間乾淨整潔，設施齊全，床品柔軟睡得很舒服。前台服務熱情周到，辦理入住退房速度很快。衞生做得特別到位，洗漱用品齊全，整體環境安靜舒適，性價比很高，入住體驗特別好，下次還會選擇這家推薦給大家。