Hotel Kunming dengan Sarapan

In fact, I stayed in this hotel for 4 days in Kunming and this is the hotel that makes me feel more in love with this country. They are so cute that they treat me like a real friend instead of a guest from far away. I lost my passport and thanks to their presence, my trip became more meaningful instead of feeling unlucky. The hotel is great and fully equipped according to the standards of a 4 to 5 star hotel. But what makes me feel the best is the way the hotel owner and staff helped us. If I have the opportunity, I will definitely come back here and recommend this wonderful accommodation to other friends. They deserve 1000/10 points. 事实上，我在昆明的这家酒店住了4天，这家酒店让我更加爱上这个国家。他们太可爱了，把我当成真正的朋友，而不是远来的客人。我的护照丢了，多亏了他们的出现，我的旅行变得更加有意义，而不是感到倒霉。这家酒店很棒，设备齐全，符合4到5星级酒店的标准。但让我感觉最好的是酒店老板和工作人员帮助我们的方式。如果我有机会，我一定会回到这里，并向其他朋友推荐这个很棒的住宿。他们应该得到1000/10分。

This is such a beautiful place to stay in! Hotel staff were all very friendly and always carrying a smile, place is clean, amenities are good, I cannot find a single thing that I’m disappointed with. Strongly recommend everyone to try! Even comes with breakfast, tea break and supper. You literally don’t have to even leave the place.

I rarely write any reviews, but my stay at the Doubletree was extremely worth documenting. Coming out of a 24 hour long trip, this hotel and its staff Yedda, Daisy, Jack and Mr. Wang immediately made me feel home! First of all, arranging airport pick up was extremely smooth. Mr. Wang waited for me patiently at a clearly instructed parking place, so there was no confusion. Next, as soon as I arrive at the hotel, there were staff members helping me with the suitcase and guiding me to check in. Then Yeda and Daisy showed their extreme hospitality by providing an amazing room on a higher floor with a view, helped me charging my phone, providing me with freshly baked welcoming snacks. And Jack walked me through on connecting my phone and laptop to the hotel WIFI. Due to my work schedule, they’ve accommodated me with late checkout. Room is huge and clean with full amenities.. even a scale! And yes! I ate both of the rice noodle dishes!! Thank you for going above and beyond taking care of me on this short trip.. I’ll be back and will looking forward to seeing Mr. Wang, Yedda, Daisy, and Jack again soon!

I had a very pleasant stay at Four Points by Sheraton Kunming City Center. The hotel is conveniently located in the city centre, with easy access to the train station, nearby parks, Kunming Old Street, and major shopping malls. The service throughout my stay was excellent. The staff were friendly, professional, and very helpful. The buffet breakfast was generous, fresh, and varied, with a good selection of food to suit different tastes. The hotel facilities were also impressive. The laundry room and fitness centre were clean, comfortable, and well maintained. The room was clean and modern, and the housekeeping and room service were very attentive. Whenever assistance was needed, the staff responded promptly and efficiently. Overall, this is a clean, comfortable, and well-managed hotel with a convenient location and excellent service. I would be happy to stay here again and would recommend it to both business and leisure travellers.

The hotel reception staff was friendly. Breakfast was moderate. As I don't have a local number hence it was difficult to get the driver to pick me up at the airport. Thus, the staff suggested to didi instead and reimbursed me later. If you are looking for a short stay for an early or late flight, I think it is still a good choice.

-Extremely conveniently located -The room numbers beginning with 6 are located close to the arrival gate 5, whilst the one with 8 are located close to gate 8 (if I recall correctly) -The rooms are windowless -The shower didn’t drain well, causing water to accumulate -In my experience if you press the master switch button off, the toilet wouldn’t flush -I never managed to connect to the TV- only could hear radio stations after a long lag time -However, overall great. Lots of 24 hour restaurants in the terminal

Room was large, comfortable and well maintained, though this is an older hotel. One issue was the strong cigarette smell that remained through my stay. Location is not near city center, but a Walmart & many eateries are across the street. I know this is a busy holiday week, but staff should be more welcoming.

Kami mengembara bersama ahli keluarga kami yang sudah tua, dan penginapan ini benar-benar luar biasa! Kami keletihan kerana menaiki penerbangan awal pagi, dan tiba di hotel sekitar jam 10:00 pagi. Kami tidak menjangkakan banyak, tetapi penyambut tetamu itu sangat bertimbang rasa. Memandangkan kami mempunyai saudara-mara yang lebih tua bersama kami, dia bukan sahaja mengatur daftar masuk awal dengan cepat tetapi juga secara proaktif meningkatkan bilik kami - sungguh menyentuh hati! Sebaik sahaja kami masuk ke dalam bilik, ibu terus memuji, mengatakan kemudahannya lengkap dan sangat selesa. Lokasi hotel ini juga sangat baik, dengan tempat letak kenderaan sendiri, menjadikannya sangat mudah untuk mereka yang memandu. Untuk ke Cuihu Park dan stesen kereta api hanyalah tambang yang singkat. Walaupun terdapat banyak kedai telefon bimbit berdekatan, ia sebenarnya sangat sunyi, dan pesanan bawa pulang adalah mudah. Satu-satunya kelemahan kecil ialah lubang penghawa dingin pusat tidak sempurna. Secara keseluruhan, penginapan adalah sempurna dalam segala hal. Restoran sarapan pagi mempunyai suasana yang bagus dan pelbagai pilihan, tetapi papan tanda tidak begitu jelas. Apabila melancong, kami berasa lega kerana saudara-mara kami yang lebih tua gembira. Ibu saya berkata dia pasti akan memilih hotel ini lagi lain kali!

Note on Hotel Name: This property appears under multiple names across platforms—Hyatt, Imperial Palace, Ritz—though officially branded Grand Mercure. Reception Chaos and The Window Saga Check-in was rushed and incomplete—no luggage assistance, no WeChat information, no translation tools. The real problems began when I reported my window wouldn't close. With one receptionist managing everything, guests competed for attention in survival-of-the-rudest fashion. She'd abandon helping me whenever someone else interrupted, forcing me to wait while she handled whoever was most insistent. Hours of frustration followed. The maintenance worker actually said it ”wasn't really a problem” since ”most windows are like that in the hotel”—an alarming admission. After being dismissed and deprioritized repeatedly, I finally got another room. This one had a working window but noisy neighbors and poor soundproofing that broadcast every car horn. They sent an apology fruit platter—genuinely the best I've received in China, beautifully arranged. But fruit platters require far less investment than proper staff training, adequate staffing, or basic maintenance. The Bright Spots: Room and Breakfast The stylish room with warm atmosphere and spacious layout was genuinely nice, though the window view wasn't appealing. The bed was acceptable. The breakfast team was easily the best part of this hotel—truly professional unlike virtually everyone else. Day one featured fantastic food, skilled preparation, and competent service that stood in stark contrast to other departments. Even when choices declined on days two and three (less refilling, fewer Western options), the cooking team remained the most professional staff I encountered. They also shut down before 1:30 PM despite posted hours. Housekeeping Failures During housekeeping, I left my robe and towels out to be changed—they were clearly used and wet, obviously needing replacement. They didn't change them—they folded them and left them. I had to ask them to replace items like shower gel, basically had to tell them everything. They also moved my pile of dirty clothes for some reason and mixed it with clean clothes, putting everything on a chair. Maybe these staff should respect personal space and belongings? One housekeeping staff member in the morning delivered mineral water but was impatient and unfriendly. Infrastructure Issues This aging property needs renovation. The hotel is pretty old—windows not closing, minor things not working or getting detached from walls. Water temperature in the shower fluctuated wildly, giving you burning water on your face when you don't expect it. Shower pressure from the handle was pretty good, but not sure what the top running shower is for—low pressure, useless. Elevators were very slow. I ordered coffee—it was delivered to reception but they didn't call or message me and didn't use the robot to deliver to my room. I went downstairs at some point and took it. No explanation, no apology. Final Verdict Two genuine strengths: stylish rooms and a professional breakfast team that understood hospitality. This only highlighted how dysfunctional everything else was. The chaotic reception, incompetent housekeeping, dangerous infrastructure, and absent service standards make this hard to recommend—despite nice rooms and excellent breakfast staff. Would I return? No. Would I recommend? Only if everywhere else was fully booked.

Amenities, ive rated 3/5 to remain neutral as all we needed was a place to stay to accommodate our family of 5. Now, where do I begin, first of? if you sre arriving at this place via didi or taxi straight from the airport, do yourself a favour and get dropped off outside and walk to the entrance of the ”hotel”. If you get dropped off inside the underground parking lot, Goodluck to your driver finding the spot to drop you off that connects to the hotels' elevator (its a maze and once u get there, it looks sketchy but its alright). Now, for the location: the location is superb! You're legit right beside a large mall with Tonssssss of restaurants to eat at even late at night! It is simply very convenient. And if you dont mind walking, there's another mall down south thats about 15mins walk. Lots of things to do. The lobby, the receptionist were kind and warm. They provided water whenever asked and didn't hesitate to help where they could. The free tea upfront, although we didn't fully utilize, was a nice touch. Now for the room: we selected the largest room they had which had 3 bedrooms. The price? It was insanely good. Almost unheard of. It was between 50-70 Canadian during the time of booking. I couldn't believe it. But not all hotels are perfect, and i have to say some of the things i experienced could definitely be improved. The restroom area had some scent to it that I couldn't point out as to what the smell is. I had to leave the exhaust fan on to ensure a neutral atmosphere. It worked fyi. The living room: is huge but tell me how there's only a 2-3 people sofa available and one small chair and a table. Its a wasted space. It ought to offer a large lounging furniture at this kind of room. It felt bare. The windows: simply put, although they installed windows capable of sound deadening, the weather stripping and the latch simply doesnt bond the gaps efficiently. Meaning, coldness of the night still finds its way. Luckily, the hvac system works and the curtains are relatively thick and also automatic (adjust at will). The beds are ultra clean and the floors were relatively spotless. But there's honestly one thing that is have to think about if I ever decide to rebook. I personally don't smoke, and i requested for a deodorizing treatment for our room prior to coming. The room itself? It didn't smell like cigarettes which was awesome, but here's something I don't see bring possible to address: at night time, while I lay down and sleep, there is a smell of people smoking cigarettes whose odour is somehow able to travel through the air ducts. Like each and every night, it was the same ordeal. My son didn't say anything, my parents inlaw didn't say anything, but my wife and I, yeah we smelled it. It isnt like as if you're beside someone smoking cigarettes, but its more like a scent that goes along with the air in the room that suggest someone had smoked, just unsure when. Other than that, sure, the beds, pillows and comforters were all clean and comfy. Honestly, my family was OK with the room. The convenience and price is really really hard to beat. Like it is extremely beyond belief affordable. Perhaps id reconsider staying here again if we were in kunming. We'll see.