Hotel Sapporo dengan Sarapan

Our stay at Chalet Ivy Jozankei was truly memorable and one of the best luxury hotel experiences we have had in Japan. The hotel is beautifully designed, impeccably maintained, and the hospitality from most of the staff was exceptional. We were warmly welcomed by a lovely lady at reception (whose name I unfortunately did not catch), who shared that she personally grows the beautiful flowers displayed in the hotel's sitting area. That personal touch immediately made us feel at home. Mr. Tai, who checked us in, was friendly, patient, courteous and professional. He took the time to explain the room features and hotel facilities in detail, making us feel genuinely welcomed. The cleanliness deserves special recognition. I am particularly sensitive to cleanliness and usually notice dust very easily, yet I could not find a single speck of dirt anywhere in the room. It is honestly one of the cleanest hotels I have ever stayed in. The lounge was another highlight. Each guest received a ¥1,000 alcoholic drink credit, and the complimentary snacks featured premium Hokkaido brands such as LeTAO, Yoshimi and Ryugetsu, making the experience feel truly luxurious. Dinner was outstanding. Every course was beautifully presented and delicious, while the restaurant staff provided attentive and polished service. The hotel's tasteful interior perfectly complemented the stunning views of the lush greenery and Toyohira River. We were also delighted to find beautifully cut and chilled melon and strawberries waiting in our room upon arrival. It was a thoughtful welcome that reflected the hotel's exceptional attention to detail. Breakfast was equally impressive, with beautifully prepared dishes that made each morning enjoyable. The private onsen in our room was undoubtedly one of the highlights of our stay, allowing us to relax while enjoying the peaceful natural surroundings. While our overall experience was excellent, I have a few suggestions for improvement. One Japanese male staff member who was on duty during check-in and later that evening came across as rather cold. On several occasions, I smiled and greeted him, but he did not acknowledge me and simply walked away. The contrast with the warmth shown by the rest of the team was quite noticeable. As such a premium property, it would also be wonderful if the hotel could offer more cultural or wellness activities, such as tea appreciation sessions, guided evening walks or seasonal experiences. During a previous stay at Capella Singapore, these activities became some of the most memorable parts of our visit, and I believe Chalet Ivy Jozankei has the perfect setting to offer something similar. I would also like to suggest a different restaurant seating arrangement for tables of four. Currently, only two guests can enjoy the beautiful river and greenery views while the other two face the interior of the restaurant. Arranging the tables perpendicular to the windows would allow all four guests to enjoy the spectacular scenery during their meal. Lastly, although we appreciated receiving tickets to the Summer Night Illumination Festival, accessing the main street requires walking up a very steep slope that is shared with vehicles, which could be challenging and potentially unsafe for elderly guests. In the future, perhaps a pedestrian bridge connecting Level 5 directly to the street level could improve accessibility and safety. Overall, Chalet Ivy Jozankei delivered an exceptional luxury experience with outstanding cleanliness, thoughtful hospitality, remarkable cuisine and beautiful surroundings. We thoroughly enjoyed our stay and would happily return in the future. Thank you to the entire team for making our visit so memorable.

I absolutely loved my stay here. Location is great for convenience if traveling by train or metro, as the JR Sapporo Station is only 7 mins' walk away to JR Sapporo station (walking outdoors along the streets), or, if it is raining or snowing and you need an entirely indoor path from JR Station, about 12 minutes' walk. Breakfast had a good spread and I enjoyed the food. The gender segregated (and thus fully nude) public bath (onsen) was also spacious and clean. Room was very clean. No complaints.

Modern Comfort with Exceptional Service. We recently stayed at this brand new hotel for 3 nights and was thoroughly impressed. As someone who travels frequently and appreciated good design and hospitality, this property hit all the right notes. The ambience & Room: The hotel features a clean and medern design. My room was a decent size-not too small for 2 people-and perfectly maintained. ิิิิฺ-Modern amenities including a Nespresso machine and a smart TV with Netflix made our stay very comfortable when snowing outside. -Attentive and consistent housekeeping. The room was refreshed daily with plenty of drinking water provided. Service: The staff here are the true stars. They are genuinely friendly, always greeting us with a smile. They went beyond by help to pre-booking a fixed-rate taxi for our airport transfrer, which made our early morning departure stress-free. Location and Dining: While the hotel isn't right in the hustle and bustle of the center area, it is within easy walking distance to everything. The subway is just around the corner but we prefer walking for observation. The surrounding area is packed with great local dining options. Plus, the hotel's own restaurant is quite a great choice for a great dinner. A Small Note for Improvement: The only thing I missed was the ability to slightly crack open a window. As someone sensitive to room temperature during sleep (especially in winter), having a bit of fresh air would have made the stay even more perfect. Verdict: Highly recommended for those who valure cleanliness, modern aesthetics, and top-tier service. We would definitely stay here again next time.

Not the most convenient way to get if arriving on a international flight since there is no direct airport to Jozankei bus due to temporary or permanent suspension. However, once you arrive, the stress melts away with various types of onsen (in room, public, paid private, etc.) and the place feeds you well. The lounge area really knows how to keep the guest fed with assorted local delicacies from early morning (few pastries and Hokkaido milk with berries) to late night drinks and nibbles (rice, pickles, sweets and assorted Japanese sakes and beer). The onsen also is stocked with popsicles and full toiletries. The only subpar experience was the Kaiseki dinner which I felt it was just OK compared to many exceptional restaurants and ryokans in Japan that excels in gastronomy, on the other hand, the breakfast was tasty with great local selections (steamed potatoes with Hokkaido butter was so good). The room decor and feature is like many other ryokans in Japan and the service was also polite but not personalized nor attentive. Having said that, I would recommend this place but when I visited, most of the guests were foreigners and not Japanese.

房間超大，有室內浸浴，景觀一流，設施齊備，若住Executive Suit,可以免費享用lounge 內小食和飲品，酒也是無限飲用。自助餐食物美味，款式多。娛樂設施有驚喜，有乒乓球打，有夾公仔機，可以打機，是迷利版的Gigo。商店購物種類多，有好小朋友玩具賣。露天風呂看到雪山景，體驗到一邊浸温泉，一邊大風雪吹在面上。就算不是露天，室內的風呂也有好美的雪山景觀看。有穿梭巴士送到札幌，非常好。雖然房價不便宜，但物有所值。

We’ve stayed here for 7 nights. Which was a bit longer stay for Sapporo. However as the weather was so bad with heavy snow, so we did enjoy our stays in hotel during the snowy weather. The breakfast is so great and we expect it every morning, as it includes a variety of foods so you always can find something to enjoy. All staffs are very friendly and welcoming, especially two male & senior chefs at ramen and omelette. We also bought spa in our room rate, so every night we did enjoy a pleasant spa( though it’s not hot spring). In front of hotel, there is a small mall - BIVI , which with some good restaurants ,nice cafe (Gentle Bagel) and coop. Even at the heavy snowing days, you have no worries to spend time in. B1 with very practical laundry service , costs are fairly . If you have budget, you can choose only room (without breakfast and spa) plans, which is with very CP, strongly recommended.

Loved that the hotel allows guests with tattoo to use the onsen though this wasn’t made known explicitly with written signs. Hotel was located at the end of Tanukoji so it’s a distance from the main area although still walkable. Note that the bathroom doesn’t have a space to put your dry clothes and you will have to wear it outside unless you do not mind the bottom of your pants getting wet. Not very convenient for mix gender groups even though there’s a blind you can draw but still be visible from the mirror reflection. Room was located in the annex building which has alot of stairs so not that convenient for elderlies too. Overall, decent hotel but recommended only if you have no issues walking or are driving.

Kesan terbaik perjalanan ke Jepun ini ialah kakitangan hotel ini mesra dan mesra, Sugawara, Takahashi Asami, dan Kokubu Yuichiro semuanya tersenyum dan menyambut. Hotel ini terletak berhampiran dengan stesen kereta api bawah tanah Midway dan Susukino kedai BBQ di tingkat bawah Hotel ini akan menginap di sini apabila saya pergi ke Hokkaido.

Overall, my experience was positive, but I'd like to highlight an important point for other travelers. When you book nights individually rather than as one continuous reservation, the hotel's system treats each day as a new stay — requiring checkout before 11:00 AM and re-checkin after 3:00 PM daily. I had made 6 separate one-night bookings due to previously unconfirmed travel plans, which put me in this inconvenient situation. However, Trip.com's support team was incredibly helpful and resolved the matter on my behalf.  Highly commendable service — thank you, Trip.com!

We were there January 2026. Wonderful winter, wonderful snows that no words can describe. Overall we satisfy especially with the cleanliness of the room, bathroom is SUPER CLEAN! Congrats Rembrandt! They provide coffee/tea, kettle, slippers, and cute night gown 😊 in the room. And they tidy up the rooms everyday during our 3days stay. Theres window to view the snows. They also provide coffee making at lobby until night. TQ Rembrandt Style Sapporo