Hotel di Brignall

Good morning, I would like to offer some feedback on our recent stay in your hotel. Firstly the staff are all friendly, efficient and helpful and the food has been lovely. We ate in the bar on Friday evening and have had breakfast for two mornings. However, we were firstly disappointed to learn that the spa is closed for refurbishment. This was one of the reasons we booked this hotel, to give us a chance to relax and unwind as a couple in the spa. When I enquired about the spa times at reception, I was told the spa is closed and it was on the website. I don’t know when this information was added to the website but we were not aware of this when we booked our room. Our room, room 20. There just is not attention to detail. The room is tired. There are damaged and stained areas on the carpet. The divan on the bed is grubby and on show. Lightbulbs need replacing, windows cannot be opened without jamming a towel in to hold them open, the blind in the bathroom is frayed, filthy, the cord is filthy and the workings at the top look like they may fall apart at any point. This is disconcerting as when using the bathroom, we were in full view of those on the car park. The bathroom door does not close shut properly and the lock needs attention. Our servicing of the room involved fresh towels left on the bed. The bed was not made. This is a lovely old building and we both appreciate that this brings its quirks however, our room needs some attention to bring it up to an expected standard for paying guests. We are disappointed with our stay and I wanted to feed this back to you. Thank you Sent this review 4 days ago-no response as yet. However reading the reviews I’m not expecting a response. I think we had a lucky escape that the spa was closed reading all of these reviews!!!

Excellent hotel in Yorkshire for a peaceful friendly stay. Fabulous catering , will use again.

A stay at Best Western Walworth Castle Hotel places you in the heart of Darlington, a 1-minute drive from Walworth Castle Birds of Prey and 7 minutes from Raby Castle. This eco-certified hotel is 15.9 mi (25.7 km) from Yorkshire Dales National Park and 5.4 mi (8.7 km) from National Railway Museum at Shildon.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a hair salon and a picnic area.Grab a bite at Hansards Library Tower, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

With a stay at The Unicorn Richmond in Richmond, you'll be within a 5-minute drive of Yorkshire Dales National Park and The Temple Grounds. This inn is 0.3 mi (0.5 km) from Richmond Market Place and 0.3 mi (0.5 km) from Green Howards Museum.Enjoy recreation amenities such as karaoke or take in the view from a garden.Wrap up your day with a drink at the bar/lounge.Make yourself at home in one of the 4 guestrooms.

With a stay at The Burgoyne Hotel in Richmond, you'll be on the riverwalk, within a 10-minute drive of Yorkshire Dales National Park and Swaledale Museum. This luxury hotel is 1.1 mi (1.8 km) from Stef Ottevanger Sculptures and 5.7 mi (9.2 km) from Foxglove Covert Local Nature Reserve.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is included.The front desk is staffed during limited hours. Free self parking is available onsite.Stay in one of 10 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided daily.

With a stay at The Three Horseshoes Hotel in Barnard Castle, you'll be a 4-minute walk from Barnard Castle and 11 minutes by foot from Bowes Museum. This upscale hotel is 15.4 mi (24.8 km) from Yorkshire Dales National Park and 2 mi (3.2 km) from Egglestone Abbey.Enjoy recreation amenities such as an outdoor tennis court or take in the view from a garden.At The Three Horseshoes Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary breakfast is included.Featured amenities include a computer station and luggage storage. Free self parking is available onsite.Stay in one of 14 guestrooms featuring flat-screen televisions. Conveniences include electric kettles, and housekeeping is provided daily.

Our first stay in Richmond and whilst the King's Head had it's faults we liked it and would return. The hotel could not be better located on the market place in the centre of Richmond, and building itself is a splendid mix of traditional with a more contemporary bar and restaurant area. Our room was a standard double which was clean, comfortable and well appointed. Any failings could be put down to the historic nature of the building, and therefore forgiven. Service for breakfast was on the tardy side of relaxed, but when it arrived the food was very nice, this was also the case for dinner but here one of our main courses left a little to be be desired on the taste front.

With a stay at Shoulder of Mutton in Richmond, you'll be within a 10-minute drive of Yorkshire Dales National Park and The Ghyll Park. This upscale inn is 4.2 mi (6.8 km) from Richmond (Yorks) Golf Club and 4.5 mi (7.2 km) from Swaledale Museum.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 9:00 AM to 10:00 AM.Free self parking is available onsite.Make yourself at home in one of the 6 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided once per stay.

Located in Barnard Castle, The Ancient Unicorn is a 2-minute drive from North Pennines and 5 minutes from Barnard Castle. This guesthouse is 16.5 mi (26.6 km) from Yorkshire Dales National Park and 29 mi (46.6 km) from Durham University.This smoke-free guesthouse features hiking/biking trails nearby.Breakfast is available for a fee.Free self parking is available onsite.Make yourself at home in one of the 17 guestrooms.

With a stay at Commercial Hotel in Barnard Castle, you'll be a 3-minute walk from Barnard Castle and 12 minutes by foot from Bowes Museum. This hotel is 15.4 mi (24.9 km) from Yorkshire Dales National Park and 2 mi (3.3 km) from Egglestone Abbey.Make yourself at home in one of the 2 guestrooms. Bathrooms with showers are provided.