Hotel berhampiran Chocolates & Happiness, Bruges

So pleased we found this gem of a hotel. Ideally placed for wandering around Bruges, we were able to store our overnight back in the luggage store, then explore before check- in opened. We were warmly welcomed by all staff whenever we had interaction with them and the service was very efficient. We stayed in room 002 which was located through the car park, but was nicely tucked away and quiet….. other than being able to hear the coffee machine through the wall of the breakfast room! It wasn’t a problem though. The room was spacious and had all amenities you would expect to find. The bed was comfortable and air con is available. We did request a double rather than twin, but had two beds pushed together with a single quilt each. It wasn’t a problem for us, but not what we asked for. We didn’t mention it, but I’m sure if we had they would have sorted it. The shower was good, and teas & coffee is available in the room. There was a fridge, but no milk. I’m sure you could ask for milk at reception if desired. All areas were exceptionally clean, and we did check out the spa, but it’s a bit dingy in the basement. Shame not to have a pool, but there is a small gym for those who need more than the extensive walking you’ll be doing when exploring Bruges itself! We did consider parking at the hotel, but they wanted us to leave a key and access is tight! We have a large car, so decided to park on Bevrijdingslaan, one of the free parking areas just a short walk from the hotel. Other car parks are available, but we were able to leave our car here for free overnight. The hotel were very helpful prior to our stay in advising the closest car parks to the venue.

Beautiful, quiet, quaint, just lovely hotel. Staff was friendly. Located so close to the attractions but sits quietly in the shadow of Sint-Salvatorskathedraal. The garden area was idyllic with an aviary. The room was spacious and very comfortable. We booked direct and they had an impressive chocolate gift upon our arrival.

Old and very quaint hotel in good location. Mostly good things: easy walk to Bruges centre,hotel full of character, large comfortable rooms, good shower. Breakfast good with lovely fresh bread. Staff pleasant and very helpful. A few negatives to feed back: the carpets, furnishings and towels look old and in some cases very frayed. There were a couple of areas of carpet on stairs that were so frayed they were potential trip hazards. This was surprising for a 4 Star hotel. One or two issues with room cleanliness eg cobwebs on the ceiling, marks on the mirror from previous occupants, dust in corners. Rooms at the front have lovely canal views but are noisy with traffic during the day. Overall a good stay but with room for improvement.

+ Emplacement idéal, lit confortable, personnel très sympathique et efficace. - C'était un peu bruyant (chambre au rez de chaussée, donnant sur le parking. Des mesures peuvent encore être prises pour réduire l'usage de plastique (ex. bouteilles d'eau, etc)

Tidy pleasant place to stay . Breakfast is great , my only issue is the toilet room in our room is tiny . I’m not a big person and I had to open the door to pull up my underwear. The bed is huge and comfy . Great shower space but not private if sharing with a friend ( no door with window view of the bed ) Parking is perfect . T zand underground and the elevator brings you out in front of the hotel entrance if you exit pavilion D parking on level -3 All in all it’s a great location and the staff are very nice . I would stay again for sure .

Personnel très professionnel, beauté l'intérieur de l’hôtel incroyable, petit déjeuner extra parfait. Piscine et salle de gym à disposition que nous n'avons pas eu le temps de tester malheureusement. Nous avons eu la change d'être surclassés car l'hôtel n'était pas complet ! Superbe chambre ! L'emplacement de l'hôtel rend difficile le parking de la voiture sans payer. La personne à l'accueil a surveillé notre véhicule le temps de monter nos bagages dans la chambre. ;)

The only thing good about the hotel was the location. Every thing else was bad. This is NOT a hotel you should book if you are driving and will like to park your car. The hotel will tell you that there is a huge public parking right across but will not tell you that to get to the parking lot will take 15 minutes of driving though walking back is 5 minutes. Also there are no clear directions and the whole old town is mostly one way. Hotel is old and not well maintained. Color scheme is very dark and lights very gloomy. Paint on walls and even doors are in bad shape. Washroom need lot of upgrades. I would never again stay in this hotel in fact will stay away from NH hotel chain.

The room was tight and some mosquitoes were in the room which was very annoying.

We have enjoyed our stay in this hotel with short walking distance to the Centrum. We have tried the breakfast which was good as Service staff offered freshly cooked omelette. The only set back is the route to the hotel which we found a lift outside the train station to the level of the carpark leading to the hotel is very Dirty n Smelly. Upon Check-out we used the Hotel Back Road which leads to the Train Station instead of using the Dirty/Smelly Lift.