Hotel berhampiran O.L.V.-kerk Museum, Bruges

Stayed for two nights in August - booked the night before hence the very hefty £600 price tag! (via Booking.con which obvs took a cut). Staff are friendly so no problem there. Is Central and easy to find which was a bonus. Issues are the 1500 check in time (they sorted it out for 1330 which we appreciated) and the state of the place. Cluttered reception didn't now well, neither did the broken lift for that price. Dubious stain on the floor outside of our room and a dubious smell inside - had to have a spray straight away to get rid. It wasn't £600 worth of room with a dirty feeling carpet, broken bedside lamp, cracked mirror bathroom, tight ass telly you had to pay to get Netflix after initially watching one thing for free and no breakfast - for £600 which still stings. Comfortable bed and clean sheets fortunately. The bathroom was clean thank goodness but rubbish shower curtain rail which fell down and a matching shower head that had a mind of it's own, swivelling every which way but the way you wanted. Right racket from the adjoining bar but after a long day, soon fell asleep. The terrace was the best thing, nice area to sit down when the sun was shining and a shortcut from the bar. Not knocking the staff as I said but just feel robbed, it needs a deep clean, some investment in the tired old decor. A Travelodge, UK budget hotel seems like a five star after this place and and won't be making that mistake again!

Хороший отель с великолепным расположением. Есть небольшие минусы, на которые в принципе можно закрыть глаза (вайфай не работает практически, вода тёплая, но не горячая). В целом оправдывает цену и свой рейтинг.

Tidy pleasant place to stay . Breakfast is great , my only issue is the toilet room in our room is tiny . I’m not a big person and I had to open the door to pull up my underwear. The bed is huge and comfy . Great shower space but not private if sharing with a friend ( no door with window view of the bed ) Parking is perfect . T zand underground and the elevator brings you out in front of the hotel entrance if you exit pavilion D parking on level -3 All in all it’s a great location and the staff are very nice . I would stay again for sure .

Great service and friendly staff! The hotel decor was grand with the gracious touches and tranquility of the 15th century palace!

The only thing good about the hotel was the location. Every thing else was bad. This is NOT a hotel you should book if you are driving and will like to park your car. The hotel will tell you that there is a huge public parking right across but will not tell you that to get to the parking lot will take 15 minutes of driving though walking back is 5 minutes. Also there are no clear directions and the whole old town is mostly one way. Hotel is old and not well maintained. Color scheme is very dark and lights very gloomy. Paint on walls and even doors are in bad shape. Washroom need lot of upgrades. I would never again stay in this hotel in fact will stay away from NH hotel chain.

Personnel très professionnel, beauté l'intérieur de l’hôtel incroyable, petit déjeuner extra parfait. Piscine et salle de gym à disposition que nous n'avons pas eu le temps de tester malheureusement. Nous avons eu la change d'être surclassés car l'hôtel n'était pas complet ! Superbe chambre ! L'emplacement de l'hôtel rend difficile le parking de la voiture sans payer. La personne à l'accueil a surveillé notre véhicule le temps de monter nos bagages dans la chambre. ;)

Wij bezoeken regelmatig steden. In dit geval Brugge. Hierbij een hotel gevonden welk de waarde, uitstraling en authentiek is als geen ander. Dan spreek ik nog geen eens over de gastvrijheid en warmte die Hans en zijn echtgenote ons als gast hebben doen beleven. Een kamer waar niets ontbreekt. Uitermate schoon, airco, apart toilet en badkamer. De inrichting is met respect en met voelbare liefde voor de geschiedenis van het gebouw gerealiseerd. Ik benoem de mooie stoelen, het bed met historie naar Italiaanse Lucca. En met de moderne aanpassingen van deze tijd. Regendouche, dubbele beglazing, led tv en karakteristieke meubelen. Het uitgebreide ontbijt wordt geserveerd in het oudste deel (14e eeuw) van het hotel en niet alleen door de talloze broodjes, beleg, vers fruit maar zelfs zonder het ontbijt is al een belevenis. Kortom fantastisch en wij komen hier zeker nog .. keren terug.

The room was tight and some mosquitoes were in the room which was very annoying.

We have enjoyed our stay in this hotel with short walking distance to the Centrum. We have tried the breakfast which was good as Service staff offered freshly cooked omelette. The only set back is the route to the hotel which we found a lift outside the train station to the level of the carpark leading to the hotel is very Dirty n Smelly. Upon Check-out we used the Hotel Back Road which leads to the Train Station instead of using the Dirty/Smelly Lift.