Pengguna Tetamu
20 November 2021
The rooms were unclean & nothing liked described. No TV , wifi, cupboard or anything else in the room & not even basic toiletries or towel.we booked a luxury room which turned out to be the dirtiest. On arrival the owner there tricked us into understanding he's giving us double room given we are 4 people. We took the room considering all rooms were same but later realised it was the most dirtiest room with only beds & a mirror. Would recommend everyone not booking on this hotel. No phone for room service, no good crowd especially for girls group. Felt unsafe as there was a group of guys continuously standing & starring at our (girls) group , on complaining to the owner his response was they are just standing & watching we should simply ignore. The curtains had literally turned yellow & on of it had a huge red stain on asking the manager he said some guest prior to us may have dons something & what can he do about it. Never had such bad experience. Helping staff was generous & kind , working under the owner who was rude , did not speak to the customer in a good civilised manner. Strict no for girls .
Terjemah