Hotel Romantik di Cancun

I've been to dozens of Cancun all-inclusive resorts but there is no place like Temptation. We are American Asians in our late 20's and had a total blast at this place. Vibe- high energy party vibe with sexy employees and a topless optional pool. A totally carefree and relaxed environment for couples to getaway. Food- I read mixed reviews on food, but I must say I was pleasantly surprised by the quality and options of food available! I had plenty of amazing dishes to try everyday. I loved their steak burger, octopus, shrimp cocktail, sushi and more. Drinks- also pleasantly surprised that there were a TON of choices and quality options like Don Julio, black label and more. Service- excellent service as you can expect from all inclusive hotels. I would give a shout-out to POLO who works the quiet pool bar. Everyone else was friendly and helpful too. Entertainment- yes to the SHE restaurant. Have a 5 star quality meal while watching talented dancers work the stage and pole. What an experience! Everyday in the late afternoon there is a show at the pool, and they are funny AF but very naughty. The crowd loved it and were totally down. Tips and Notes -its a naughty place. Sensual and sexual themes, smells, vibes are pervasive. There are attractive couples of all ages, many who may be open to naughty experiences together. Of course everything is up to you and everyone is respectful. But anything goes here, as long as it's in your own room. -tip everyone. It will enhance the workers life and enhance your service as well! -in bash tower balcony rooms you may see couples putting on a ”show”. We wanted to see something crazy so we booked this room and sure as heck, we saw plenty of action! -bash tower rooms give you access to the rooftop pool and hot tubs. Great for lunch and to getaway from the rowdy sexy pool. -bash night club is always poppin. It's an outdoor Vegas style club with a huge bar, led stage and amazing nightly performances from talented dancers. Don't miss it! -2 to 5 nights is sufficient here, or you might get partied out -there is a timeshare type of pitch at the beginning, we didn't do it but that's up to you. You get some freebies and there's no commitment so just depends on your time. -while there's a fair amount of younger people, the average is definitely in the 40s. I do wish there were more Asians at the resort as it skews white/Hispanic. They should make the prices on trip.com better in order to boost the Asian demographic presence. That's my only suggestion!

Hotel is located at the north east point of Cancun *****, which allows to have an access to the beach at the northern side as well as at the eastern side. Both of the beaches are hidden from big waves by the piers. Turquoize suites are spacious and well maintained with an amazing view of the sea. Hotel territory is big enough for walks around it. Sea view from different spots is really beautiful. Hotel has several pools so that the clients can choose one suitable for them. There are several restaurants and bars in the hotel as well, which brings some diversity of options. Hotel staff is very friendly and polite. Service is really good. Overall nice impression of the hotel. Turquoize suite also has a separate building, which is more quiet and a separate swimming pool with a good view of the sea. Definitely recommend this hotel to all sorts of visitors. The only thing that can be better is the food. I would give 4 points out of 5 for the food, it can be more delicious and special as well as the cocktails in the bars, but maybe it’s because of the “all inclusive” type of the service.

Tidak cukup perkataan untuk memuji penginapan ini! Hotel itu BESAR, mempunyai 2 kolam di setiap sisi! Bilik kami mempunyai pemandangan yang paling menakjubkan, buka pintu gelangsar kami dan berjalan keluar ke pantai. Perkhidmatannya hebat juga, semua orang sangat ramah dari meja depan, pekerja tetamu lain, Pengemasan, dll! Pasti akan kembali tidak lama lagi!

*long review* short version. One of the best hotels we have stayed in. Customer service is top notch. Will go back. My wife and I got married there this past weekend and our experience was nothing short of spectacular. This sentiment is echoed by all of our friends and family that attended. We initially signed the wedding package contract with the Ritz Carlton so we had a few trepidations when we heard the news about Kempinski. Though we know of the brand's presence in Europe, we have never stayed in any of their properties. But since we didn't want to go through a another round of searching and negotiations with other properties, we decided to go ahead with it knowing, at least, that the hotel will be beautiful and well-staffed due to their Ritz Carlton roots. It was the best decision we made. From our first step onto their property to the last step heading back home, we were treated like royalty. They made us feel like we were the only guests in the hotel. In fact, my young niece shed a tear on the last day because she had so much fun and didn't want to leave. Our main contact was Jessica Perez, who coordinated our wedding and made sure that everything was in place and things ran smoothly. The front desk, bellhops and the concierge were all on point as were the cleaners, gym, pool and beach staff and servers. I do have to mention that wait staff for our reception were some of the best we have encountered, I didn't catch all their names but I do have to mention that Efrain and Alvaro of the Fantino restaurant ran things perfectly during the reception dinner. The hotel itself is very charming, which is often the code for ”old” and ”dated”, but in this case, we mean it to say that it is characterized by traditional elements (as opposed to modern). The furniture, fixtures and carpeting are more on the ornate and indulgent side, which gives the hotel a lot of character. The rooms are spacious and very clean. The sheets are of very high quality and the bed is comfortable. We also had a great balcony overlooking the beach. Some of the bathroom fixtures could use a slight upgrade but everything works and the water pressure was good (this is an important item for me). I have read some reviews about the price of their food. Was it expensive? Yes it was but no more than what is available in the area. But the food was quite good and a few of their dishes were really delicious Pretty much all of the restaurants in the resort zone charge US prices for food. You want cheap food? Don't stay in the resort zone. or go to the minimart down the street from the hotel where they sell 6 tacos for 99 pesos. They have a number of swimming pools and happy hour at 4 pm (2 for 1 margaritas). Towels are freely available and there is a section on the beach where they set up chairs (free) and tents (for a fee) for use. The gym is decent for a hotel and you can actually get in a good workout. Lastly, the customer service. I do think this is where the Ritz Carlton h

The amenities are great!!! The spa is amazing…staff are friendly courteous and attentive. The beach is beautiful with super easy access. The restaurants are pretty good. My only complaint if anything is the bed is a little too hard for my liking.

サービス最高、施設最高、部屋最高、アメニティ最高 大満足できるホテルです。 でも2023年5月現在日本語ができるコンシェルジュはいませんので、英語はある程度必要です。

Instalações bem cuidadas, limpeza impecável. Recepção muito agradável, todos muito atenciosos. A comida é variada e muito boa. A localização é ótima e a vista dos quartos é incrível. Perto do shopping mais chique de Cancún (La Isla). Ótimas opções de bebida e comida no restaurante. Piscina com música, boa parte do dia. Bom trecho de praia para caminhar. Aluguel de jetski na praia em frente ao hotel.

The experience was greatly diminished when the hotel charged $150.00 for the room and key deposits. That was almost equal to the price of my entire stay. This should have been listed in the hotel description. Only stating that additional charges may be charged does not warn of the excessive charge I received. In addition, I am still fighting with them to get part of the deposit back. I travel frequently and this charge was definitely more than most hotels. And obviously, if complaints are not lodged, the deposits are not returned.

Fantastic property in terms of commons areas. The rooms are pretty outdated and have an adjoining room which feels very unsafe. The pool and beach and breakfast is very good. If I was to give rating in terms of rooms no more than 3 star common areas are a 5 out of 5.

坎昆之旅事後感覺心累，萬豪的神奇操作出乎我的認知。第一晚訂的俱樂部91特大床房，第二晚續訂漲了1500，換到海景豪華特大床房： 1）訂的海景豪華特大床房，入住發現是雙床房，很潮濕。嫌麻煩就算了沒找前台換； 2）俱樂部91送個SPA，去預約時被告知僅僅是手，大概幾分鐘，沒有身體，空喜歡一場，手不要了； 3）退房時先退海景房，清單一拉連房費和各種税6行，全在賬單裏，還好自己能説點英語，多問了一句前台，説自己在攜程已經付款了除度假村費之外的其他費用，為啥還要付款？然後就是check； 4）再結俱樂部91賬款時，已付款的不在賬單裏了，卻又多出了mini bar的消費，那一天忙得其實衹喝了房間的2瓶免費水，然後又是check； 5）問酒店如果幫叫個出租到機場，要多少比索？回覆是700，剛好出門一個爺爺輩的出租車司機等客，一問是500，果斷上車。 6）退房時一件心愛的連衣裙忘在了房間，離開後發現忘了再致電酒店，都説沒看到，發誓這件連衣裙衹在酒店裡穿過，沒出過酒店大堂。問了一天了，還是説沒有，心還在疼。 回頭看一眼，不知這些是坑，還是巧合？ 酒店前台、俱樂部91工作人員倒是很友善、設施環境、室外泳池、專享沙灘都還不錯。