Hotel Changsha dengan Gim

I was extremely impressed by the rooms, facilities and services provided by this hotel. Everyone from the front desk to the concierge went out of their way to help with everything. The rooms are large, bright and comfortable. I went there for the Alec Su concert, the hotel even put his cupboard cut-out in the lobby for us to take photos and played his songs! The location is very convenient for Mango stadium events and the hotel golf carts will drive you to the closest exit and you can walk there in 5 minutes. I will definitely stay here again for concerts.

Good staff, friendly and helpful. Need to praise Yolo Yang for his very kind service. We appreciate that. Will come back when we have chance. Thanks.

Staff were very helpful and friendly. They upgraded the room for free to a Queen size. Rooms are clean and tidy and have a great view of the city. Close to shops and restaurants and Riff club nearby for live music and DJs. Lots of cool places to checkout nearby. I will definitely stay again.

是經常入住的酒店，之前有加過管家小譚的微信，這次入住比較驚喜的是管家小譚在得知我入住酒店後，主動聯繫到我，得知我房間沒有包含早餐第二天早上主動為我送來點心和水果，服務超級貼心！酒店雖然是老牌五星了，但是服務槓槓的好，位置也是不錯的，去哪裡都方便，離地鐵站也比較近。房間設施齊全，衞生整潔。入住有歡迎水果，大堂有機器人，有免費茶水，可以免費寄存行李，真的可以噢，推薦入住！

The gym is installed with high tech equipment 👍👍 The bed is King size, pillow softness is perfect. The down is great. The gift cake for anniversary is nice. The body wash, shampoo and the body lotion has great and pleasant smell.

It was my first time visiting Changsha, China. I need to share some of my experiences stating this hotel. First, location of great. It was just 15m from the metro station. I used an elevator to get to the first floor with my suitcase. Second, Manager 'Doris' was very kind when I was checked in. Gave me a lot of information about around the hotel. I really appreciate it. Third, the room was great. They said this hotel was the number one hotel in the past, and I agreed. The room was clean and big mine had second floor with two bathroom. Fourth, breakfast was a great impression. I could taste many kinds of Hunan food. For noodles, you can order to lady at the table, I really enjoyed that stired green pepper with pork noodle. I didn't expect great service the first time, but I got a great impression on their service, to be honest. I will be happy to visit this hotel next time.

Although the hotel is a bit aged, the facility is still maintained well. And the location to the walk street central is just few minutes.

Although not the best value for money, it's a very clean and spacious hotel. The only negative I'd say would be noisy air-conditioning which makes it difficult to sleep and the view from the 21st floor (room 2122) wasn't good.

This is a really excellent hotel ! I stayed at this hotel for 4 nights. The location is great and within easy reach of all main sites and the underground system. The rooms are spacious and very clean. I had dinner twice in the Chinese restaurant on 5th floor and both times this was excellent. However, the greatest asset of this hotel is definitely its staff. All staff members are all really efficient with a great attitude and also a nice smile. From the moment I entered until I left, it was right through an excellent experience with all the staff I came across, be it in reception, housekeeping, restaurant or concierge. I have to especially mention Jack, who I believe is the Head Concierge. I asked him how can I buy tickets for the river night cruise, and he arranged everything for me. He called the boat cruise company, bought the tickets for me, sent me the QR code, sent me very detailed on how to arrive at the pier, and sent me messages later in the evening to see whether I had arrived and whether I took the boat. He also gave me his contact details and asked me to call him if I encounter any issues or need any translations. This service attitude of this person is unbelievable and I really want to thank him for all his great support. I really recommend this hotel to whoever visits Changsha.

房間很乾凈．沒有燥音，出酒店大廳門幾十米就有大型超市，購物很方便。灑店服務阿姨細至周到，有些什麼需要隨叫隨到，真是太感謝了哈。下次再來長沙一定還住長沙張家界灑店。