Hotel Mesra keluarga di Chiayi

空間舒適寬敞，沒有異味。樓梯間有飲水機。隔音很棒，聽不到隔壁的聲音。停車有人指引，會有服務人員協助提行李。周圍50公尺內有7-11便利商店和中油加油站，因為此地靠住宅區，附近吃的比較少。整體上，除了冷氣聲音比較大一點，其他都是非常優秀的。

I like the super convenient location. Located within the wenhua night market. Just step out from the hotel and you are already in the night market. Nothing much to fault though breakfast spread is quite limited but still acceptable. Room size is normal, not that super huge but still ok for us.

很棒的飯店 服務很好 因為外面停車不熟 都搭計程車，飯店會幫忙請計程車，而且是飯店特約 早餐超級豐富 有牛肉涮湯、現煮的切仔麵、歐姆蛋 各種料理風格 如果來嘉義，推薦推薦

a super nice kids hotel. the rooms equip with slides and race car, my toddler is so excited. and there is an indoor playground at hotel lobby as well . breakfast wise not much choice but it comes in set. food is good as well. and hotel is very near to train station. 5mins walk away

因社團群推薦，我們買了好幾張住宿券，因快到期了，要趕快用掉，而這次是第二次入住，分享一下兩次入住的感受… 第一次（2020年4月）～連住2晚親子房 1.廁所垃圾桶沒清，底層留了幾張衛生紙迎接我們入住！ 2.第二天外出回房，補的備品，沒有依SOP整齊擺放在浴室洗手台上，而是混一整袋隨便的丟在房間桌上。 3.我當下沒有直接反應，但退房時有特別跟櫃臺提，櫃臺反應超級冷漠，一聲歉意也沒有，可能以為我都要退房了，過客沒什麼好理的，加上整房是房務的事吧！但房間整理不好、服務不好，是飯店整體問題！ 第二次為耗住宿券，必須連住三晚 1. Check in櫃台員很冷漠，基本禮貌也沒有，我們離櫃臺一步距離，有好幾人在櫃臺裡，我們正看要找那一組辦，這些人一句詢問也沒有，像雕像一樣直直盯著你，縱使靠近，也一句話不吭，像沒溫度的機器一樣幫你制式的辦入住（建議飯店找AI或許比這些像機器的人類好）！ 2.房內的頻道表沒更新，櫃臺連電視頻道那幾台有或沒有也不清楚，小孩想看momo親子，頻道跳掉，跟櫃臺反應，態度很不耐的跟我說，我們現在全部都很忙，等有空再處理，問她們大約要等多久？更不耐回你，有空就處理，電話就掛了，我PM6:15入房就問，到我們睡前還沒處理，真是藐視客人！ 3.房間裡的馬克杯很髒就算了，有一組泡茶杯組，更是噁心，一層厚厚白色粉末的“霉”，應該是“年”以上沒洗過！ 4.今天第一晚入住四人房，安排在A棟6樓，隔音超級差，凡有人走過、跑過、講話聲，全都聽的到，好多次我以為房門沒關，走過去確認！更誇張是隔壁按門鈴聲音大到像按我們這間的門鈴。 5.今天唯一感覺好一點的是，晚上訂富胖達，店家沒給餐具，櫃臺有免洗筷跟湯匙可提供，這點還正常（其實很多飯店都有提供餐具的服務，至少這點他們也有） 第二～三晚，我們加價換親子房，還不知會發生什麼事。

Only stayed there for a night but I think it was fairly ok, my only issue was that there was no windows in the room so it felt very enclosed. It was near some attractions so I think the location is pretty ok.

訂了兩間四人房。兩間的冰箱都不冷。熱水壺上面水垢沒洗乾淨。廁所地上還有大隻蟑螂的屍體。浴室門五金長期沒上油，開關時聲音很大。洗澡用毛巾有點灰。電視遙控器壞掉，打給櫃檯也沒人接。最受不了的是隔壁房間的人講話、小孩哭、開櫥櫃時我們房間都聽得到。吵到我們都睡不著。

The Hotel Liyaou is an ideal spot for travelers wanting to discover the city. Visitors to Chiayi City will find that the Hotel Liyaou is a fantastic accommodation choice.Traveling to the hotel is easy with Chiayi Airport located approximately 5km away and Minxiong Train Station roughly 10km away. Seeing Chiayi City's sights from this hotel is easy with Alishan Forest Railway, Taiwan Hinoki Museum and Chiayi Cultural & Creative Industries Park all close by.In their spare time, guests can explore the hotel's surroundings. For those driving themselves, parking is provided on site.

The place was nice and clean, and breakfast was good as well. Can also ask reception to help you book taxi. Good for a short stay.

The staff are SUPER nice and friendly. My family and i felt very welcomed here. They allowed us to store our luggage before check-in and gave tips on where to go. The room (we booked for 3 of us) was decent and had amenities like disposable toothbrush toothpaste, comb, soaps, shampoo and shaver. There was a hairdryer that was really weak 😂 but enough hangers for us to put up our clothes and a tv with a couple of channels. We stayed on level 7 (accessible by lift) which was quiet, didn't hear the road outside at all, other tourists were also quiet and people were respectful. Breakfast was included in our stay, a relatively decent meal, there were toasts with different spreads, chinese noodles, veggies, meat, plain buns and porridge. Coffee, orange juice and chrysanthemum tea. Fruits were watermelon and oranges. Highlight of our stay was a 7.4magnitude earthquake while we were having breakfast. The whole place was shaking and staff were alert and quick to guide everyone out of the restaurant. One male staff member even quickly responded to make sure guests didn't run under the chandelier in the lobby. Thank goodness everyone was safe, nothing was damaged in the hotel at all. After being shaken up (both physically and mentally), we quickly checked out, and whilst in the room, another 6.4mag tremor hit. Scared us silly again but thankfully, everyone was safe, nothing was destroyed. Staff were very reassuring and empathetic (towards us who have never experienced quakes). All in all a great fuss free stay. Convenient location to get to the train station where you can get buses to Alishan or train to Alishan. Would stay here again if i had the chance!