Hotel terbaik di Chippendale

The services are not satisfying. When we arrived at the hotel, front desk told us that there was no double room available, and would change the room on the 2nd day. We agreed given it was quite late. So we packed our bags in the next morning and told the front desk we would get back in the noon. As discussed, we should have the new room ready when we were back. BUT, nobody prepared our new room when we were outside, and we ended up waiting for 2 hours. AFTER me reporting the issue to the manager, we have a temporary room for refreshment, instead of waiting in the lobby. Note that this option is NOT offered in the beginning. I’d say the whole process is very unprofessional.

Incredibly polite and helpful staff. Rooms were clean and spacious and the mattress felt like a cloud! The booking process was very easy and we snagged an excellent deal. I can't wait to return in December!

I have lost count of the number of times I have stayed at this hotel. It is my go to place when I am in Sydney and I am busy and all I need to a place to dump my gear and lay my head. I have searched for and occasionally used other cheap hotels in Sydney but the Song is ideal for me. If you want a more centrally located (but with shared bathing facilities) try Song in Wentworth Ave. I am always somewhat bemused when I read one star reviews. I guess the reviewer has not completed ”The Economics of Hotel Management 101.” The price you pay for a room in a hotel in Sydney depends on location, room size, facilities and staff numbers. Minimise all of these and you can charge a figure closer to $100 than $300. So, do your homework before booking any accommodation. The Song is wedged between very busy Cleveland Street and the busiest section of rail in Australia. The double glazed windows reduce the sound considerably. I always get a good night sleep, more often because of my abject tiredness &/or my alcoholic intake. Don't bring a cat to the Song because when in your room you won't be able to swing it!! There is usually one staff member who signs you in and then you are left alone. Previously I always enjoyed breakfast in the cafe. Because of COVID it was not operating, nevertheless, they gave me a paper bag with cereal, milk, apple and muesli bar. Oh yes the kettle was not working. I did report this misdemeanour to management. So, the Song is not the Ritz but it offers exactly what I want when I visit Sydney, close to Central Railway station, Chinatown and the multitude of restaurants in Surry Hills.

Great location near Central Station and good service from the friendly and helpful staff. Room was relatively small, particularly the bathroom which was a little tight, but this is no problem for a short stay. A negative though was that there was just one curtain when there should have been two, and it barely covered the window which meant being woken too early from direct sunshine streaming into the room.

I was attending Australian Fashion Week and was looking for somewhere to stay that would be comfortable. I was not looking for student type accommodation Adina was the closest to Cariageworks and really surprised me. I have never had someone take my bags to my room in Australia! I offered a tip and they wouldn’t accept. The room was immaculate, I felt I was the first person to use it. I found the room very quiet even though it overlooked the pool. I mentioned that I don’t drink water out of the tap and when I returned there were three tins of still water on the kitchen table. I can’t rate Adina highly enough. Congratulations I will be back !

The location of Mercure is very close to the Central Station, which is very suitable for families like us with elderly and children. The staff at reception is very nice and helpful. She suggested us to sign up as a member so we could park at a discounted rate of $45 a day (the original seems to be $49). We were charged $1 which seems to be a deposit when we registered Check-in there. There are swimming pool and fitness facilities on the 14th floor. During our stay, we called the reception for the services. The staff came to our room quickly to provide services. In addition, maybe we stayed during the Christmas period, there was a draw. Were were lucky to win the prize. My child was very happy to win a toy remote car, which added more joy. We had a good experience with our stay. The hotel staff we met there are very nice and helpfiul. If we go to Sydney again, we will consider Mercure again! 🙂🙂

The room was clean and the building nice. Cleaning staff are doing their job well. Issues.... Room cards had to be recalibrated as they were for the wrong room on arrival so very lucky we weren't checking in late and getting cards from lock box. Balcony door couldn't be locked and no key to make it secure, in case you have curious children. Microwave had to be lifted over to sit on stove top as the cord didn't reach power point. Toaster is so old that most of the labelling on the front is missing. Radio & cd broken. There's no house keeping but it's inferred that you may receive supplies if needed. At $400 a night I was expecting a little more perfection. It took over 48 hrs for someone to respond, which is unacceptable, and at the same time telling me the balcony door could be locked. Wrong response! My son and I over 3 days continually tried to lock it and it simply 'DIDN'T'! If a guest wanted to they could've accessed it from apartments on the same level. JUST SAYING! It's rather condescending to imply that we were wrong. Then instead of offering to compensate this trip offered a 30% reduced rate for my next stay. Not good enough and I would've have considered a next time if my issues weren't ignored for two days and only after I sent another email outlying my complete dissatisfaction. Reading previous disgruntled guests reviews I'm not certain who the Hotel Manager is as there's three different people responding and stating they're the HM. Steve Huang Timo Lorenzen Shiva Sanjappa A Hotel needs one Manager! Hotel group such as 'Veriu' should listen to their guests, respond quickly and offer a solution that keeps everyone, particularly the guests, happy

Very central and clean hotel. Whoever put the pictures on of the reception area looking untidy was really unfair as I never once witnessed any mess. The continental breakfast was really nice and the bed was so comfy. The only thing I'd have liked was a room with a view but other than that I couldn't fault the place and I don't think there's anywhere in Sydney where you'll find a cheaper hotel,

Charming hotel very conveniently located for access to the City. Lovely customer service made check in and out fast and pleasant. Room small but comfortable and well appointed. Lots of period touches in terms of decor give the hotel a very laid back and realaxed vibe. I’ll certainly be back soon.

Very convenient and walking distance to central station Sydney and Chinatown/Haymarket. Room is big but furniture and decor looks tired and worn. Fridge doesn't seem to work. Cleanliness is ok. Late at night there were police called to a room on my floor for disturbance. Lift to rooms do not require tapping so security is an issue. Despite this the convenience and working condition of the room is ideal for business travelling.