Hotel terbaik di Doncaster East

The staff was very nice. The rooms are big and really silence. You will easily relax there. Thank you!

The most amazing, helpful staff. Beautiful clean rooms in a quiet garden setting. Absolutely faultless. Doncaster and the surrounding suburbs have a lot to offer and this is a great home base. There is so much parking available and it is very secure. We will be doing many visits there.

Stayed here a few times before. A warm welcome provided. Great location when you need to be in the eastern area of Melbourne. Wonderfully close to the bus stop into the city - literally a minute’s walk away. If you don’t have a car, local shops are a 10-15 walk down the road. Rooms are dated, which doesn’t worry us providing it’s clean. Our room could’ve done with some close attention to mould in the shower and around the bathroom taps (I cleaned with a tissue but a wee brush and Jif would make a difference). Fridge also needed a defrost but otherwise the rest of the lovely spacious room was great. TV stations are limited because they’re not smart TVs. However we know how much it’d cost to provide these in every room and after Covid, there won’t be too many accommodation places with spare cash just yet. Bed really comfortable (we like firm and it was perfect), room was warm in the autumnal chill, nice biscuits to munch, soft towels. Very happy, we’ll be back (again)!

My partner and I have stayed at Mercure Doncaster many times this year. My partner holds a Platinum Accor plus, each time we have stayed here the staff have been so knowledgeable of the loyalty program and welcome us as such. When ever available we are upgraded, which is always a nice suprise. This particular visit I went down stairs to the bar to use my complimentary drink vouchers and was pleasantly welcomed by the bartender, Jack. Jack was amazing, he k ew exactly what I could use with my voucher (which usually the staff are not). Jack was also so knowledgeable on the drinks at the bar. The hotel is lucky to have him as part of the team. Currently writing this while sitting in the nice bath in my room at the hotel

The amenities were excellent — in addition to the usual coffee, sugar, tea, mugs, and milk, there were also chilled bottles of water in the fridge, biscuits, and “breakfast packs” with everything you’d need for a filling breakfast. Housekeeping were generous with restocking items each day and made sure we had everything we needed. The staff were also amazing. The staff member who assisted us upon arrival was friendly, cheerful, and helpful. The housekeeping staff were thorough and flawless. After a busy day sightseeing, I’d always come back to a very clean, tidy room with everything replenished. I’d definitely visit again if the chance arose. However, avoid the connected bistro if you can — lacklustre service and unhelpful staff. But the hotel’s proximity to plenty of restaurants and cafes makes it easy to find dinner elsewhere.

The room was clean. However there was no microwave and no plates or cutlery. The bathroom needs a working exhaust fan. The queen bed had only two pillows with one extra in the cupboard. The pillows were very flat and each person really needed two pillows. It was quite hot and we would have loved to sit by the pool but there was no shade. However we heard no road noise and enjoyed pleasant sleep.

I stayed in the appartments across the road for a work course. I arrived at 8am just to leave my car for the day (pre arranged) and my room was ready so I checked in. From the moment I checked in I had no issues. The lady at reception was friendly and said they upgraded me to a 2 bedroom apartment, although I was by myself I didn’t mind. Very spacious and clean. Car parking was great! Wifi was good. The bed was comfortable. The only suggestion would be a small TV in the bedroom would be good. Overall the 3 nights were great for what I needed, I would definitely stay again.

This property definitely has some positives. The price is cheap for an apartment and it's very close to Box Hill Central and pretty close to Box Hill Hospital. The staff were able to get us in to our room early which was also very handy. The negatives, the amenities feel cheap, the double bed was made up of 2 single mattresses pushed together, and the mattresses were very thin. The couch was the same it just felt cheap and poor quality. The other negative with this property was the odor in the corridor which smelt like a mixture of cigarettes and stale cooking smells, although within the apartment we were in there was no odor so that was a positive. If you need somewhere for a short stay in and around Box Hill this property is quite ok, but be realistic about what you are expecting at the price point