Hotel terbaik di Collina d'Oro

The arrival is unwelcoming and impersonal. We didn’t even get a smile, much less any information to the amenities. I was then sent on an odyssey to find the room down a confusing maze of corridors, overly decorated with scores of faux Roman busts. The room itself was a very good size but the decor faded and scratched. The carpet stained, the air con noisy. One of the chairs was broken. The style is smart late 1980’s, certainly not to current styles. There is a peculiar little kitchenette but without anything to make use of it. Not even a kettle, much less any complimentary coffee or tea which I would expect at the price. On the first night we slept on pillows that were hard like bags of flower, the second night I requested softer pillows which were provided. There isn’t a shower, merely a shower attachment in the bath and flimsy plastic cups instead of proper glasses for toothbrushes. The breakfast was included and is standard Swiss buffet, adequate but nothing special. Especially the reconstituted catering scrambled egg was disappointing. What makes this hotel, is the beautifully kept garden and well maintained pool area. But generally speaking, I feel this is quite overpriced and not good value for money.

Vorzüglich im Ganzen! Absolut wundervolle Lage (nur mit Taxi erreichbar) ob bei Tag oder bei Nacht! Ein wundervolles DeLuxe Zimmer mit Blick auf den See! Die Grösse, die Materialien von höchster Qualität und feinstem Design. Essen im Bistro ausgezeichnet, da voll ausgebucht im Restaurant! Leider nur eine Nacht a.Gr. von viel Arbeit auch in Lugano (Besuch einer super Vorstellung im Arte und Kultur Center). Fitness/Sauna waren leider noch geschlossen, aber Privat Spa war buchbar vor Abreise am Sonntagmorgen...gute Alternative. Die Gärten rundum himmlisch! Das Team war super professionell, ausserordentlich freundlich und hilfsbereit. Freue mich und träume jetzt schon von meinem nächsten Besuch in der Villa Leopolde...herzlich empfehlenswert für Geniesser des Feinem und Gutem... Denise Welten in Zürich

When you see the beauty of this resort, you expect a unique up-to-standard experience. And then you get there, most of the staff will be very nice. And then everything else falls short. We drove an hour and a half from Milan to get to this place. The photos and display online showed that it was worth it. The pool area is fantastic. The view from up top is superb. And then you get to your room, and you’re thinking “this doesn’t feel like a $350 per night kind of room 🤔”. We call downstairs asking to get something to eat. And there it goes, the horror story of Italian Villa type hotels: kitchen hours. You don’t make kitchen hours you don’t eat. Period. But you’re thinking “when a hotel gives itself a 5 star rating, isn’t it required to serve food 24/7?”. Anyway, “kitchen is closed” was the imposed reality. So we had to wait. Dinner time came, we were tired so we asked to order to the room. Now I’m all for a luxury resort charging me high for fine dining. But I got 4 raviolis, and a small portion of what was supposed to be risotto, but that looked like army rice swimming in a lot of liquid, with lumps of something on top. The raviolis tasted bitter, and the risotto was simply repulsive. And they priced those at around $80. Please look at the photos and see what I mean. At breakfast, where the staff were more than courteous, we then discovered that the kitchen was indeed sub-standard at this place. The food items were okay. Budget hotel level okay. But that is not good enough for a resort at this price, is it? I mean for me to have a mini croissant and not have another, tells you something about how not that great they are. Same goes for the cakes etc. Sub-standard. We ended up returning the food and ordering a cheese sandwich and fries. Which we then had for lunch the next day, because, we arrived to the restaurant 6 minutes after “kitchen closed”. Even the fries were not great. Can you imagine a kitchen screwing up on fries? On the third day we had an emergency back home so we had to leave. We asked them to cancel the third night, and we were going to leave at 9am which is way before checkout time. They refused. We then asked to pay half a room rate as penalty, but the full rate was too much. Especially that we had stayed two nights already. They refused. And so we got charged $350 for a night we didn’t use. I believe that this hotel was beautifully designed, then handed over to management (or the owners themselves) that is not fit for such premises. And cannot hold the required standard. What a disappointment.

Sixty-somethings Summer Hiking in Switzerland 21 day Adventure in Switzerland. Planes, trains, boats, busses, 9 cities and plenty of amazing hikes. Our favorite 3 cities/regions: Lugano, Montreux and St. Moritz. Saw the tourist towns Interlaken, Zurich, Lucerne, Zermatt and Grindelwald. Day trip to Milan. Took the Gotthard Express, Bernina Express (bus+train), Glacier Pass, and Golden Pass scenic trains. Most enjoyed the Charlie Chaplin Museum, Mt. Rigi, and Chateau Chillon. From a hotel standpoint, we stayed in 8 properties either for either 2 or 3 nights. All properties were 3 or 4 stars on Expedia/Tripadvisor. Here's the factors we used to rank order them: Bed Comfort, Location to Transport (main train station), Front Desk, Housekeeping, Ambiance, Breakfast, Cost. 66 pts. Art Boutique Hotel Monopol (St. Moritz),  62 pts. Mona (Montreux),  61 pts. Hilton Airport (Zurich),  60 pts. Hotel de la Paix (Lugano), 59 pts. Hotel Garni Testa Grigia (Zermatt), 59 pts. Hotel Alpenhof (Grindelwald) 58 pts. Hotel de la Paix (Lucerne), 56 pts. Hotel Hirschen (Zurich).

Stayed here for more than 21 years this year, and have to say: one of the most enjoyable accommodation, service, food and location on planet earth! And I have seen many places, but coming back to the South of my own country - Lugano - the Parco Paradiso - is always a huge treat! The service is not only hugely accommodating, but nothing remains on my lips as I wish for something! From arrival to departure - all a special treat! Love being here, seeing people that work here, still here and having great pleasure being friends and sharing life! The food at the restaurant is exquisite, why go downtown if the choice is as versatile as is being cooked right here. The executive team at the Parco Paradiso is customer close. There is nothing played: real people with a real commitment - that is not common to many upmarket places I have visited for so many years! My deep respect to all here; there is nothing but absolutely nothing I could complain about!

Súper decent hotel outstanding staff my stay here with my family was wonderful and comfortable. The best thing about a vacation is to rest well and have a delicious breakfast and this hotel has it all, a first class service, with high quality care, I have to mention what caught my attention the most was the hygiene at breakfast time is very Important for me. I don't have many photos but I do have videos that I can't upload here from the hotel but I have it on my Instagram karol__0729….Very satisfied with our stay, just need to implement the parking

Hotel pangsapuri yang sangat bagus, anda boleh memasak dan memikirkannya. Bas terletak betul-betul di sebelah hotel apabila anda meninggalkan stesen kereta api, dan ia mengambil masa kurang daripada lima minit untuk berjalan kaki. Harga PS juga sangat berpatutan, saya tidak pernah menginap di hotel dengan harga yang rendah dan perkhidmatan yang baik di Switzerland, disyorkan

Check in was easy, really nice receptionist, room was super clean, I had like 5 towels. Sopa and body wash was provided, at lwast 5 sockets, really nice and comfy room.