Hotel terbaik di Qism Moharram Bek

Personale accogliente e disponibile che parla inglese. Posizione ottima vicino alla corniche e alla stazione. Camere semplici, ma sufficienti per il prezzo pagato, quindi tutto sommato va bene. Pulizia ok.

جميل الفندق بطرازه القديم يعيشك في حقبة تاريخية من القرن الماضي ، طاقم الفندق متعاون وبشوش جداً ، واحب اشكر الاخت فرحة على استقبالها اللطيف . الفطور كان جيد وانصح بزيارة المطعم العلوي sky views للاستمتاع بالوجبات اليونانية والايطالية والاستماع للفنان المباشر

The hotel was centrally located with all important sights and restaurants within reasonable distance, the reception staff is amazing in their welcome and they upgraded us to a sea view room and thanks to Riham, Jermeen and Nourhan for their support in our stay to make things comfortable and Mahmoud in Room Service for tailoring a meal to our allergic diet as we have Gluten intolerance and it is not easy in Alexandria to find something suitable in restaurants outside. Finding a pillow selection was a big plus for us too. overall all seemed to be fine and the vibe of staying at this vintage hotel is really amazing.

اتبسطناً في المكان جداا الناس كويسين ومحترمين اوي والاستقبال كان سريع والناس متعاونة اوي وتيم الانيميشن عسل بجد والبحر نظيف اوي اوي وحلو جداا وبجد اتبسطنا والشيفات بيتعاملو كويس ومحترمين والاكل نظيف

The room photograph and description (1st floor 28 square metres) did not match the actual room allocated (4th floor. 18 square metre).. This is illegal in many countries, but apparently not for this hotel. The duty manager of the day was prepared to allocate a better room, but only at an extra charge. I was not happy with this so did not pay extra. Breakfast was pleasant. Lovely view. Attentive waiting staff. Location excellent. The windows of the hotel ground floor facing the sea were disgraceful. Peeling paint Abandoned empty decorating containers, food waste. Lazy maintainance and lack of pride. Clearly nobody is checking or following up. This could be a great hotel, but is a now a reminder of indifference and apathy. The check out manager was more helpful and offered an upgrade should I visit again. However both parties know that is unlikely. I filled in the hotel questionnaire recording these issues. I hope it gets to the right person. The attached photograph shows the much nicer room and embellished description in the advert. Clearly all photos and measurements need to be updated so they actually match the rooms that are being sold. Since I expressed my concerns on 20 march 2023, there has been no update.

It Is Room Guest of the Room 618 Booking Date 19 of May 2024 It Is Horrible Hotel Starts From The Welcome Disk The Way Of Replay by (NO WORD) I Only Ask For A Good Room Cause I Hade A Very Bad Experiance Before, Then When I Ask Them Before Since More Than 10 Times They Change The Room For Me - But This Time I Repeat My Mistake By Book With This Hotel - The Room Card Key Looks Like Piece Of Junk, Curved And Shapes Like Used Sincureys The Belows Alot Of Human Hair on it  Dirty Bed Sheet - Bathroom Sink Dirtey with hair and stuff The View Is Most Horrible When Open The Certunes I Find My Self At The Noughber Balacony DO NOT EVER THINK ABOUT BOOKING WITH GRAND PLAZA HOTEL SMOUHA I Give Them NON STAR :( i did not check the rest of the room yet :(