Hotel terbaik di Barton

When we arrived the barrier was down. We had to do that awkward thing of move the car over as far as you can and then stretch to reach the button to contact staff. Unfortunately the staff member who answered the gate intercom was a little hard to understand and she cut us off rather abruptly with the gate still remaining down. We pressed again and the gate allowed access. We checked in and I advised that I had already paid online via paypal. The staff advised that any payment was not an actual payment rather a hold - I would still need to pay again. If you use paypal you will know it takes several days to show on your account so I could neither prove nor disprove their claims. We got to our room and were pleased to be in an annexe as there was a wedding going on. Nice room size etc kettle, coffee machine, mugs, tea and biscuits. I checked in the bathroom for glasses and there were none available - I would assume that a hotel charging over £100 per night would at least supply plastic cups or proper glasses to drink water from. There was plenty of storage available and a decent hairdryer. The shower was nice - however the glass door was not long enough to prevent significant amounts of water hitting the floor - the bath mat was sodden. The shower tray and grout work as well as an area near the radiator had mould/blackening to it. There was also a random hole in the ceiling - possibly an old leak? The food was great although it took a while to arrive. I did ask for mild peppercorn sauce and no mushrooms - my food arrived with mushrooms and no peppercorn sauce. We left the restaurant believing that the meal would be added to the room - a member of staff followed us out advised that many people may have sat at the table and they needed a room number (this was given when we arrived at the restaurant) and could we pay now?!; perhaps they need a better booking/checking system in place? We then went through to the bar there were several tables which had been left with glasses on them. They were only removed when we sat at one of these tables, the table remained unwiped. The two staff on didn't come over to see if we wanted more drinks and didn't interact with other people who were hovering also intending to purchase drinks. I eventually took my chair and sat in front of the bar waiting for the staff to return from a patrol; neither asked if they could help so I shouted over. I believe this is indicative more of a lack of training in customer service than rudeness. Children from the wedding were becoming a nuisance by this point and were pretty much unchallenged by staff. They were running in and out, up and down stairs taking milk from the fridges and leaving plastic rings on the floor. They made enough noise to be heard on at least the first floor as the fire doors were help open by magnets. In our room we hoped for peace and quiet only to be left disappointed by music echoing over from the wedding - this finished just before midnight. The bed was comfortable and we slept well. The gym was lovely and quiet at 8am although the sauna hadn't quite heated up when we headed in there around 8.40ish. Breakfast was mostly tasty - the black pudding lacked any flavour - the scrambled eggs and hash browns were great. The tea was the wrong colour and tasted like very cheap teabags. There were bits of chips on the floor from the food service the night before.

Beds comfy. Leisure facilities very good. Reception staff rude. Very frustrating check in. We had a large van couldn’t exit or enter & had to keep walking to reception for them to open the gate as they don’t answer the landline. Food was very good.

Comfortable room ,seems a bit dated .Tea and coffee in room but only for one cup of tea or coffee. Shower a bit slippery. Door on room didn’t shut properly but staff gave us a free breakfast for this which we were happy to have . Breakfast was ok cheap bread ect . But we didn’t pay for it .

Nice hotel in a peaceful location. We were made to feel very welcome by the friendly staff. We ate in the restaurant in the evening with some friends who live fairly locally. The food was tasty, our friends particularly enjoyed the pies. Our room was comfortable and overlooked the golf club. Our trip was a golf break purchased for us by our son. We had a tee time booked for the Tuesday morning at 10 we asked if we could start earlier because rain was forecast early in the afternoon. The man in the golf shop was very helpful and said we could go out an hour early. Unfortunately the predicted rain arrived before we finished our round, but we got more than half of it in. Breakfast was excellent with good choices and some local produce. I particularly enjoyed the yogurts from Preston. If we were in the area again we would choose this hotel.

We have just had a great stay at the St Andrews House Hotel. The room was clean and comfy, the breakfast was freshly cooked and the staff very friendly and helpful. Would thoroughly recommend this hotel to anyone wanting to stay in the Preston area .

The decor itself was a little run down and the wallpaper was torn in some places, but other than that the hotel itself was lovely. I stayed in a single room and the bed was very comfortable. I could hear people in other rooms as the walls were a bit too thin, but still slept well thanks to the decent quality mattress and bedding. There was a towel in the room as well as good quality soap and shower gel. The water pressure in the shower wasn't great but otherwise it worked well. The young man that welcomed me in very kindly showed me how to use the shower and customer service was excellent throughout. The free cold breakfast included a range of cereals, orange juice, toast, butter, and jams which was a good selection. Would definitely stay here again.

Phil's hospitality and laid back friendliness was outstanding. Great take away breakfast when I asked for it. Room comfortable clean and well presented, and great value for money. He is open to feedback on ways to improve the hotel and focused on making it a relaxed welcoming place.

Lovely hotel and very easy to find on foot from the train station. Early check in and late check out is not an add on. Requests will be put forward and it’s a chance you have to take on the day. They were very accommodating in letting me check in earlier. Thank you Front of house (reception) Georgia needs extensive training on how to speak to people. I said ‘mate’ in a friendly tone to her colleague. She aggressively told me not to call him that! I apologised and asked if I should be calling him ‘sir’ she said ‘yes, that’s better’ I was so embarrassed, she made me feel like I’d done something awful like swear. I later asked other members of staff if it was offensive to say ‘mate’ in Preston. It isn’t? So then why was I spoken to in such a tone. They said she was probably in a bad mood & took it out on me. THIS IS NOT AND SHOULD NOT BE ACCEPTABLE BEHAVIOUR from any staff member towards a paying guest! The Room Heather is an absolute credit to the team. She had my room ready early. It was immaculately clean when I got there. Beds are very comfortable, I slept like a baby. The domestic team were so kind and helpful at any given moment. Whether it be for extra towels, milk or tbags. Nothing was too much for them. It was a nice view with a window that opens enough to let the breeze in. Ac worked lovely especially with how hot it’s been. Breakfast I’m allergic to eggs. I wanted a warm breakfast. I requested a vegetarian sausage that was eggless. They don’t serve these. Ok I later asked if there was a vegan option. They said the sausage was vegan but not suitable for egg allergy sufferers. So it’s not vegan? It was such an ordeal I just had cereal the first day. They were happy to correct themselves that it was in fact a vegan sausage. If it had been a better experience I would’ve taken pictures. But, to feel like an inconvenience is not an experience I’ve had before in a hotel of this stature.

Very clean, room cosy and spacious, friendly staff, honestly I can’t fault it. I checked out early so I didn’t have any breakfast but I had a lovely stay. I definitely recommend it and will be back!