Hotel terbaik di Keynsham

When I phoned to confirm the time we would have dinner after arrival was told the restaurant was closed for a charity do. Booked hotel back in November and coming a long way wanted to eat in because the hotel had a good food recommendation and resident parking. We thought oh the actual dining room booked out but on arrival after a terrible journey from N Herts were greeted by no residents parking left due to party it was dark and raining, and the entrance hall was packed with people as well as public rooms they were sitting on stairs etc making takig cases in difficult. Ok it was for a last minute event for a good cause, but this was not professional when you are also an hotel. My double room for single occupancy had been occupied by a heavy cigar smoker. I was moved after our son and partner came in and agreed not good. The rooms were both doubles and very very crampt around area for dressing table, tiny shelf for making drinks and clothes open hanging rail. Our sons room was more spacious but did agree not idea hanging space. Both en-suite showers were no more than a trickle. The rooms were clean. The beds were also very comfortable. One of our party had a brunch meal and that was deducted as goodwill gesture. My son and partner very much enjoyed their two full English breakfasts, my second breakfast I asked for poached egg but two arrived untrimmed stacked on top of two slices of toast and on a cold plate !! Very unappetising. The staff were all polite and helpful which was a bonus

Excellent room service. Coffee machine, electric kettle, tea and cereals available in the room. Sink and bath accessories available in the room as well. Spacious.

We had the loveliest time here the staff were so lovely and friendly. It was about a 30 minute walk into town and if you are travelling into town at rush hour walking is the best way as the traffic was pretty bad. The room we stayed in was beautiful and clean and tidy and we were blown away by the service from the staff it really was lovely infact I was shocked to find they were part of a group and not independent as it felt the kind of service you would get from an independent. The bar and restaurants were lovely and the building was so beautiful inside and out we had a really lovely stay toiletries were provided and they smelt beautiful. thanks so much we had a lovely time.

Very good central location. Very helpful staff at reception who got us to sign up for their membership scheme. Meant I could have a lie in before getting the 12.25 train home 👍 only criticism was the bar😡 as it on had lager, cider or or flipping Camden Pale Ale (which I hate) be good too have some ale. Definitely would stay again

Whilst I can't fault the basics, we unfortunately had very loud guests on our floor, staying across multiple rooms, who were partying until 4am. Doors opening/closing, shouting, and laughing. When I went to reception to complain, it was down to just one young girl to go up and ask them to be quiet, which I feel is unfair on her (why no security?) £85 for one night, I really expect to be able to sleep at least.

Great location. Confusion over breakfast. I had purchased breakfast, via Trip, this did not come through to their main system. Therefore subsequently charged for having breakfast. The issue was resolved very quickly when I went to reception. Just a little inconvenience. Other than that…yeah a great place for a bed so you can explore the city. Wouldn’t have a problem staying again in the future.