Hotel terbaik di Monterrey

If you are going to visit Monterrey, this is a PERFECT place to stay. My first visit was to visit the American Embassy to renew my passport. I arrived at the hotel early, without a lot of questions, they gave me my room key. Some hotels don’t or won’t allow you to check in until 3 PM. As I was speaking to the young lady about my request for the top floor, she noticed my accent and offered to speak English. Later, I found a lot of people working there, spoke English. The room was great, clean, well appointed, a view of the mountains and the shopping mall across the street. It was also very quiet, which helps because I’m a light sleeper. Below, in the same complex were a few restaurants, a specialty hamburger place called Holy Cow, a Buffalo Wild Wings, a salad place and a steak house. In the mall, there’s a PF Chaings with odd hours, a Shake Shack and a few others. The hotel arranged a taxi for my trip to the Embassy the next day. The driver, kind and courteous. If all hotels were this accommodating, why would you stay home? This is one of the BEST hotels I’ve ever stayed in, regardless of price. One last note, I briefly spoke to Hugo, the general manager, it proved my thoughts, the hotel and employees are a direct reflection of the management. Thank You Hugo. Great Job, Well done!

Live Aqua took a bit to get used to two receptions, one road side and one on the 18th floor, but at both a good welcome. Room looked great and well appointed, the Molton Brown toiletries, full mini bar, good size bed, nice linen, dressing gowns etc remote control curtains, The only problem Awas the wet room! After a shower the water didn’t drain away, it pooled around the bottom of the bath and the blinds and curtains, leaving for much of our stay a flooded and at times unusable wet room. On notifying reception, the drain was ‘looked at’ but the issue was not rectified. We had breakfast one morning in the hotel and whilst the food was good , unfortunately the same can’t be said for the service. We were not advised how the breakfast system worked, and when I went to take some toast from the open hot counter I was shouted at by a waitress “ have you ordered toast?” He we been told that toast, or anything else had to be ordered then I would have known!!! Considering the amount of staff on the floor and the star rating of Live Aqua, the standard of service we experienced in the restaurant was disappointing. Would I stay again? Unlikely.

This hotel really misses the mark. They're trying hard for a minimalist vibe, and I dig that. However, they cheaped out on the finishes and the (relatively new) hotel has not aged well. The floors, furnishings, and fixtures are worn: scuff marks on the floors and furniture, loose and cheap fixtures in the bathroom, toilets that flush intermittently, bad wifi throughout the hotel, A/C that turns you into a popsicle and doesn't adjust... I only had breakfast at the restaurant but it was mediocre. It's not at all what I expected from a hotel like this. It was your basic eggs, beans, fruit plate you'd get at somewhere like VIPs or Martin's, except not nearly as good. This hotel might be cool if you're here on vacation with your girlfriend, but who the hell comes to Monterrey for vacation with their girlfriend? I get the feeling that whoever was the money behind this hotel had a wife who had a friend that claimed to be a ”designer,” and that's who got the gig to design this place. But she was in over her head and completely failed. If you're going for the mega-mamon, I'm-From-San Pedro-And-My-Family-Is-Important vibe, you can't do it with Ikea furniture. In short, it just doesn't work, especially for the price. The only bright spot was the maid service. Even though they missed my room and didn't come by until 5:00 PM, it wasn't their fault and they were very friendly and efficient. No chance I'm staying here again.

This hotel should have been great but it isn’t. Love the location and the surrounding area but the hotel and its staff were beyond disappointing. First, I checked in and walked up to my room and the door pushed open without me using the key. Hotel rooms lock when they shut but this one didn’t fully shut so, therefore, it doesn’t lock. That’s a pretty big safety/security issue. I went back to get a new room and when I walked to it, it did the same thing. 2 rooms, 2 doors that didn’t lock. I was able to slam the second door so I waited for a person to come to repair it. They came but they couldn’t do anything until the next day so they said they would fix it then. I left my room, slammed it shut and then went to work. When I returned, it just pushed open. All my stuff was in there and the door was just open. Massive security and safety issue!!! I finally got another room that allows the door to close easily. I can’t believe this isn’t a known issue. This hotel has been open for a while. I addition, the breakfast at this place is terrible. Business people come down to find a few pieces of cheese, a few pieces of pepperoni, cold egg frittata, and a giant container of hot verde sauce. I drink tea and they have tea bags but no hot water. You need to ask. It’s tiny, terrible, and the wait staff look very annoyed. This hotel thinks it’s a hip, trendy hotel but it operates like the crappiest hotel in some small town in Iowa. Except the staff at that hotel in Iowa are nice and don’t think they are too school for school. In total: 1) safety/security problems 2) terrible food, especially breakfast 3) staff that think they are working in a high end hotel but they are not.

I will start by the bad things I found at My last visit. Upon arriving at Parking lot. Its confusing because Lobby is on 3rd Floor , so you have 2 elevators to take. First elevator smelled really bad due to sewer problem. Light at the elevator hall was off. When arriving at Main Lobby you will notice there is no water to drink and/or coffee. You need to get it either at room (which is awful and theres only one small bottle of water) or pay at Restaurant . Restaurant by the way is empty most of the time since they don t offer neither continental or full breakfast with your room I ordered a breakfast (ham and eggs ) and it was expensive and very small portion . Ordered a bottle of water for my pills and found out they didnt know the price right away. After some time they told me it was 60 pesos. Expensive for Mexico. Then realized , it was mineral water. They didnt have regular Room A/C was noisy and odd. I lowered temperature and the room was like in the 80’s then it went down to the 70’s , so it was really cold for some time and then you started to sweat. Very noisy rooms , not enough privacy and room service leaves at 2PM , main reason for being so pushy to clean it in the morning. Apart from those issues , Hotel was very clean and personnel was Ok.

It is a great location but it lacks proper air conditioning. They have a humidity problem and their AC systems do not work properly at a lower temperature.

The hotel is well located, the entry from the street is a bit confusing since the hotel is inside a mall but the view from our room was stunning, the staff was helpful and went their way out to makes us feel home. Highly recommended ☺️

Perkhidmatan dan pemasangan yang baik Makanan membuatkan saya berasa agak sejuk

Harganya lumayan, tetapi lokasinya tidak selesa untuk makan.

房間屬於旅店和酒店差很多