Hotel terbaik di Foz Do Douro

Muito bom.

Lovely location in Foz for people who prefer to stay somewhere calmer than the centre of Porto. You can catch a 500 bus nearby or the tram (about 500m from hotel). The hotel is near the beachfront and overlooks a castle. The best points are the panoramic roof view out to sea, bar and pool area. There is some underground parking available. The staff were extremely helpful and even helped us get our car out of the garage. We had a large vehicle (Toyota Hilux double cab) and managed to park it in the underground car park. If you are a confident driver you can get it in. The hotel was extremely clean. Breakfast was busy but still managed to appear calm. This is a good hotel for the price in a good location. The rooms were a little hot but you can open the windows. Would we come back? Yes.

Sadly this place did not live up to its 5 Stars. Location: Too far from Porto. In good traffic 15 minutes. View: Sea view across the main dual road and lovely boulevard Room: We took one of the two sea view rooms in the main house. Dismally dark. One slim window looking out to sea but against a far wall so no view really unless you stand and go to the window. Same slim window in bedroom with direct sea view. Great when awake only. Bathroom has same but when using need the blind down, do no view. The ‘unique’ shower looks directly across to the next property. Again, blind down. The best part was absence of beside tables. Nowhere to put items and no light switch. This was about one meter above you where a shelf sat across the width of the bed. Sofas, if you can call them that, would. E better placed in a garden or play area. Breakfast: Basic, no daily variety. The same every day. Eggs were awful and served alone poor things! No garnish, nothing. On two occasions we asked for grilled tomatoes and were told it was not possible. What?! So whatever eggs you order presentation was zero from ten and taste was the same. You can guess what the rest was like based on this. Best dish was poached eggs served in a bowl of warm water! Service was slow and without pleasantness. Room service: Appalling. Simple request for ice and some lime slices took 20 minutes and arrived with lemon slices. Two more attempts on different days. Ice and orange slice. After 15 minutes ice and a peeled orange presented in a cloche arrived. With a bill for €5!! Needles to say this was sent back. Housekeeping: Dreadful. No requests, and there were not many, were adhered to. Simple extra towel requests were ignored, or am overload of towels delivered Beware, turn down is attempted at around 16:30/17:00. So a huge disappoin**ent for a similar size cost. Much better places close and in Porto with lovely views. Try the Yea**an. Check out: Would have been nice to have been asked whether we enjoyed our stay.

Habituée à voyager à travers le monde entier dans des hôtels comme dans des auberges de jeunesse, chez l’habitant ou même en camping, je n’avais encore jamais eu d’expérience de la sorte. Certes, la nourriture du self est mangeable et il ne faut pas être exigeant. J’étais avec 3 amies dans une chambre qui donnait sur des tours et nous empruntions les douches communes et WC. Sur les 3 WC, aucun ne fermait à clef. Aussi, quand nous sommes arrivées nous avons eu la bonne surprise d’avoir des poils et cheveux sur nos draps. Bien sûr, le personnel est accueillant mais lorsque nous avons vu une punaise de lit (VOIR PHOTO) sur un de nos matelas, il n’a pas fait le nécessaire. En effet, il s’est contenté de venir dans la chambre afin d’asperger la punaise de lit avec une bombe spéciale puis il l’a retirée avec un mouchoir et a seulement changé le drap du dessous. Il nous restait encore l’autre moitié de la semaine dans cette auberge et nous n’avons pas changé de lit ni de chambre alors que les punaises se trouvent dans les matelas et nécessitent donc une intervention spéciale. Étonnamment, je suis allée voir les avis sur l’auberge et j’étais loin d’être la seule à avoir trouvé des punaises de lit. En bref, je vous déconseille cette auberge si vous voulez passer un bon séjour à Porto.

The facilities are great and very modern. The breakfast was amazing and had, in fact, a big variety of choices.

Reservei este hotel em 2021, a reserva foi confirmada e enviada para o meu email, contudo, quando chegamos no dias 15/07/2022, qual o nosso espanto quando dizem que não tem nenhuma reserva registada no meu nome, obviamete que mostrei email à rececionista que tal como nós estava incrédula, o pior é que o hotel estava cheio. Lá conseguiram resolver e espetaram connosco num quarto de reserva atrás da receção. Bom o que dizer! O quarto era super antiquado, o a/c nem funcionava, tentamos abrir uma janela mas foi uma missão quase impossivel, quando conseguimos tivemos de voltar a fechar por causa do barulho das máquinas. o chão era alcatifado e todo sujo e em péssimo estado, para não falar que era local de passagem para o restaurante. Uma experiência tão má! Ponto positivo o wc tinha sido renovado. Na noite seguinte lá conseguiram colocar-nos num quarto no 1º andar, honestamente em infraestruturas era quase igual, contudo, o wc era péssimo o chuveiro esguichava por todo o lado. Honestamente acho que foi o pior 4 estrelas em que já estive. Ao menos o pequeno-almoço era razoável. O atendimento ao cliente por email também é muito mau aliás desvalorizam mesmo o cliente, acho que nunca tive uma experiência tão má.