Hotel terbaik di Dothan

We were traveling from Nashville to SWFL after a long Thanksgiving - we stopped halfway in Dothan - AL . We were traveling with leftovers so we wanted the full refrigerator- there was a pullout bed for our son and he asked for a blanket - I went out in the hall , as late as it was Nakisha was still cleaning a room - I asked her where to find an extra blanket - she told me the front desk - then came and got me at the elevator she had found one in a closet - she wanted to make the bed came in with everything- With me telling her no - she wouldn’t hear of it - she came in set everything up and I knew she was late on a holiday - I have never had service like that . I went to grab cash to tip and my son or I had no cash - she said “ that is my job , to make sure you and your family have all that you need to be happy , I don’t need anything else “ to know she needed to get home to her family but took all that time to serve my son ! Every staff member was amazing but Nakisha was next level ! I now know where we will always stay on our drive through !

Always a pleasure and very comfortable, nice friendly staff great atmosphere and close to a lot of n8ce eating joints

We stayed there on Friday January 5. We used digital key. We had stayed here before. It's an ok hotel. We got our room on the 3rd and highest floor. The ice machine was broken on the 3rd floor but my husband was able to get ice on the second floor. We returned on January 15th. We again used digital key to check in (no need to go to the front desk). Our television was blue and we could figure no way to adjust the color. The ice machine on 3rd floor was STILL broken. As we were sitting there, our door opened. My husband saw the man who tried to get in, the guy was given our room as his. My husband went to the front desk and asked about the mishap. The front desk lady (an older woman) apologized and said she was trying to fix everything. The poor guy also had to go back to the front desk to obtain an unoccupied room. At one point, we had 3 rooms assigned to us in the app. When we left on the morning of January 16, we checked out at the front desk. We explained to the younger front desk person what had happened. She agreed that she had NO idea how someone else got a key to our room. I asked about the ice machine and said that we had been there 10 days earlier and she said, ”I think they are waiting on a part”. When I explained that our TV had a blue picture, she said, ”I think that someone is working on that”. We are Hilton Honors members, and thought that Hilton had a guarantee. We got nothing for our troubles. Not really even an apology, just excuses. Though we will probably continue to stay at Hilton properties, not sure we will stay at Hilton Garden Inns in Dothan again.

DO NOT WASTE YOUR MONEY HERE!! My husband and myself had to change rooms 3 different times and ended upgrading to suit apartment just to get out of the filth (not that the suit was really any better)!! We were supposed to stay 2 days but we could only manage one night there. They say they have breakfast but they don't!! Even if they did we wouldn't have ate there!!! We learned what the rooms looked like AFTER buying!!! There was literally Roaches on the bed, added up hair on mattress, cigarette buds on the floors! Walls had holes all in them and the paint was peeling! The furniture is broke, outdated and stained!! Very nasty!!! The microwave had one button that worked on it. The small pool even was junk! There are rails that are rusted and broke going into the water. Someone could seriously be injured! And the lady at the front desk made out like I WAS THE PROBLEM! BC OF HOW MY ROOMS WERE! She had a problem that I was not accepting the trash and paying $116+ for two nights in nasty rooms. We ended up paying $210 for the suit apartment (which was more room and not so nasty) but only stayed one night and checked out early. They can keep that money!!! I WILL NEVERRRRRRRRRRRR be back! You live and learn and no more 2 star hotels for us!