Hotel terbaik di South Anna

Alles war perfekt sehr sauber und ein sehr freundliches Team

Looked like a nice quiet hotel to break up a long drive and get some sleep. Was given room on 2nd floor above the meeting space. A party with a very loud dj and guests was going on when I checked in at 10:30. I went to my room and it sounds like a night club, bed shaking to the bass, can hear every beat and every word. I asked the desk what time it would be over, was told 12:00. I came back down at 1:15 and asked if I could switch rooms to other floor or other end of hotel as it was louder than ever, was told I could but would have to pay more because all they have left is a suite! I’m checking out at 7:00 am! Wish I would have known not to stay here on a weekend! Stay away!

Hotel ini bagus dan kakitangan hadapan sangat prihatin. Hari kedua kami berada di sana, kami pergi untuk pengebumian pada pukul 12:00 tengah hari dan meminta meja penyambut tetamu untuk membersihkan bilik kami dan tuala segar. Kami kembali ke bilik pada pukul 11:00 malam dan tiada perkhidmatan.

位置，房間不錯，唯一不足有點吵

滿意，鬧中取靜

I like that the hotel conditions are so clean.

This was my first travel experience in the Short Pump area of Richmond. However, I found the hotel overall to be very comfortable. Broad Street offered numerous shops and restaurants. The Town Center down the street was an added bonus. Ms. Kim at the front desk gave excellent customer service and was a pleasure to speak to. The restaurant served tasteful food and was served promptly. Overall, we enjoyed our stay and will return. We had the 1 bedroom 2 room king suite. A couple additional observations: 1) The king mattress needs an upgrade. In the suite, I would expect a more plush mattress. 2) The lighting in the shower area needs to be brighter. 3) Also in the shower area, there was a continuous fan/vent running constantly. I understand the need for ventilation to ensure no moisture build-up to avoid moldy situations. Have the fan/vent on a separate switch to be used when needed and not hearing that noise is a workable solution. I did close the sliding door to reduce the noise. 4) The sliding door for the toilet/shower area had to be moved gently. It was easy to move it too far and get it off the little track. These items weren't show stoppers but items that if addressed would certainly enhance the Marriott experience that all guest, especially those of us who are rewards members expect from this brand.