Hotel terbaik di Temecula

The property is beautiful and if you base your experience on that aspect you'll have a lovely stay. Unfortunately, the hospitality is not what one would expect. Upon arrival we had to wait four hours for our room to become available. We booked a second floor extended King room - which was lovely but overlooked the parking lot and an air conditioning unit. We went to the desk and let them know that the room was lovely but shared our noise concerns and expressed that we were hoping for a vineyard view. They said if we waited two more hours they could have a room for us that was the same type but slightly smaller with a view and which we agreed to wait on. When we arrived at the new room we found that it was a standard king - almost half the size, was on the ground floor, not in the main building, and there really wasn't a view as being on the ground you only see the shrubbery directly in front of the room. Had we known this we would've stayed put in our first room. We didn't want to be difficult so stayed put in the subpar room (hoping that we'd be credited as we paid for the larger, nicer room – we weren’t.) In a follow-up conversation with the front desk staff, they warned us not to leave our patio door open due to the “critters” that may wander in. Some have mentioned that wine upon check-in as well as one review stating free wine and water in the room. We were not offered wine at check-in or at any other point during our stay. We're long-time wine club members so I sort of expected a welcome wine - but there wasn't anything. We were not given room water either - although there is a carafe and plastic cups to pour from in the lobby. When I asked the person at the front desk for water for the room she instructed me to “track down housekeeping and get some from them.” There was no explanation of the restaurants, fitness room, wifi or amenities at check-in nor was there a book or guidance in our room. The restaurant seemed adequately staffed however they were only seating about a third of their tables (ie 5 or 6 tables at a time.) So, despite there being 15+ open tables and only five or so in use at any given time, it was a 30+ minute wait to be seated. I also realized, after the fact, that wine club members are supposed to receive a discount which was never offered. All in all - it feels as if the staff are here to keep the building open not to take care of their guests. Most of the staff are pleasant - just not upholding typical hospitality standards. I will add that the maintenance folks and housekeepers we encountered on the grounds were very friendly and always asked if we needed anything. (Housekeeping is only provided upon request so our interactions were in passing.) As always, our visits to the Ponte winery and restaurant were fabulous.

美式田園風格酒店，葡萄酒莊園，但是並沒有看到釀酒的地方。入住之後每個人可以品嚐一杯葡萄酒，四個品種可以選擇

Plusses: The room was lovely very large and had a lovely view. (Be sure to get a room on the east side as view is better). Minuses: No daily service. Even the breakfast tray was still there when I came back,. Also the television does not go above a certain volume so as not to disturb others. I see that as discrimination against those who are hearing impaired. And the breakfast was so so. Stale pastries. Not fresh baked. Taste like out of a package, Yogurt was good though! There should also be instructions for the buttons for the fireplace and how to work the shower. Still.... I would stay again.

This place is a over priced motel 6. Front door didn’t closed properly, as if someone had kicked the door open at onetime. Housekeeping walked right in to our room without knocking while we drinking coffee. For $400 bucks the place was a dump, major rip off.

My husband and son were there over the weekend for a lacrosse tournament. All the hotels were booked and overpriced but luckily we found this place in my cc points except it was still $450. We thought La quinta would be a reputable brand to stay in but we were wrong. My husband and son checked in, went to dinner and came back to the room with a homeless man sleeping on their bed!!!!! My son was so traumatized and couldn’t sleep for his game the next day. The staff had no explaination. They were nice enough to move them to a random room and gave us a refund (even tho it was a hassle since I was dealing with it with my card for an hour). I still think this is truly unacceptable and dangerous. There is clearly lack of security there if the man had a copy of our key! I do not recommend this place at all.

Located nest to malls, food outlets, with easy access to the freeway, it’s a convenient location. The suits come with a super king bed, 2 ring induction hob, microwave, fridge freezer, dishwasher and coffee machine. The rooms are spacious with a desk for working and separate seating area for relaxing. There are a number of amenities in the hotel that range from a gym, pool, residents laundry facilities to business suites and meeting room. Breakfast Buffett is simple, plentiful with a great range of choice, from your typical cooked breakfast to fresh fruit and yogurt, evening meal comes in the form of a social meal, which comes with a free drink too. All the food I sampled here was delicious and it just keeps coming out. The jewels in this hotels crown are the staff, they simply can’t do enough for you, that are attentive without being overbearing. On arrival you’re treated like a regular and regulars are treated like family. It’s been great to see the staff spending time chatting and catching up with people who’ve stayed before and before you know it, they are doing the same with you. Rarely have I become so comfortable with staff as I have here….. thank you.

Wonderful location and kind staff.