Carpets and bedding musty and lumpy, broken lamps, worn furniture -- everything in the room seemed 30 years old and unloved. Tiny cramped bathroom, with minitub, soap and shampoo in refillable pump bottles mounted on shower wall as at a gym, that pull off and fall into tub when you try to use them (and hardly seems sanitary that every guest has their hands all over them). Below freezing cold outside but a/c was blasting frigid air, controls and on/off switch on a/c-heating unit not functioning, wall temperature control box not operable by guest. The room seemed like housekeeping had not been in it since several months before in summer -- how else would nobody have noticed the a/c blasting frigid air before February? Ended up trying to block the icy blast from the a/c blower by covering vent with towels, bedspread, but not successful. Jacuzzi spa was completely drained and bone dry -- with strips of moldy duct tape stretch across it like a giant asterisk -- that duct tape looked pretty old and discolored, as if placed there a long time before: ”Oh, we're waiting for a part,” says the desk. Right. Pool looked fine but was closed: ”Oh we're down for maintenance.” ”Oh we're waiting for the inspector.” When paid-in-advance customer opines they chose the hotel for pool and jacuzzi, is told by desk, ”We'll refund one night from your bill.” A total lie. Despicable: charging for facilities and services they've no intention of providing, lying to customer re refund just to stop them from demanding what they paid for. This place effectively has no pool and no jacuzzi, and negligent maintenance altogether. Oh and the ”breakfast available” will set you back about $20 per person with tax. They display bottles of water prominently in the room, but fine print on the label warns they are only ”free” if you first pay a hefty rewards program membership fee. $50 per night ”incidentals fee” swiped from your credit card on check-in, I guess in case you drink of the forbidden water. I cannot comprehend the level of pettiness in the corporate boardroom when policies creating this nickel-and-dimey guest-hostile operation were decided. It is beyond cheap, it is beyond a clip joint: it is fraud. Was in town for events, so no time or energy for the distraction of acting as unpaid consultant to this absolute disaster of a company -- incompetence plus bad attitude all around -- the antithesis of hospitality. Must to avoid.
Hari ini selesa. Kakitangan sangat sopan dan bagus. Tempat itu sangat bersih dan lokasinya sempurna. Banyak restoran hebat di sekitar dengan makanan yang hebat. Lokasi yang mudah untuk dilalui adalah di pusat bandar. Semuanya mudah untuk dicapai.
Sangat Baik
103 reviews
4.5/5
Harga bermula
RM 726
satu malam
Semak Ketersediaan
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Great gym, good breakfast, really nice staff, and for the price it’s a great room. Fire alarm went off in the middle of the night, but they gave me late check out (2pm) to accommodate for it, and things happen so I couldn’t really blame the hotel.
My husband and I got put in this location from insurance due to a house flood. The staff was incredible during our almost 7 month stay at the hotel. They always went above and beyond for myself, my husband, an our 4 year old. The staff was very loving with my dog and seeing him so excited to walk around and go into the lobby made the stay so much better. Yasmine and her team do their best to make everyone staying feel welcomed and are as friendly as you can be. Being at the hotel for so long there are things to complain about, but it was mainly other people staying in the hotel that caused the issues. We live in the area and go back sometimes to pop into say hi, and see friends we made while staying. Any time we need a hotel or anyone asks, we always recommend this location. Snapes only down side was, there wasn't a cookie for him at the desk EVERYTIME he went down.
I stayed here for a night while in town on business, and had an overall pleasant stay. This was my second time staying at a Homewood Inn & Suites (albeit a different location), and so far my experience with this chain has been very positive. Like the name states, the room is more like a suite: I had a living room, a kitchenette, and a separate bedroom with a very comfortable bed. Everything was clean and well-maintained, and the staff were friendly and professional. I could sometimes smell cooking from the other rooms; the guests who stay here sometimes stay for a few nights (which is fine!). There was ample free parking.
I stayed in the Hampton Inn because of it's proximity to my doctors office. It was forecasted to snow and my doctor's appointment was absolutely necessary for me to receive my infusion of medication on schedule despite the forecasted snow.
The service I received was good although it began with some confusion about my bill. My reservation was prepaid but it took a while to find this information in the hotel's computer system. I had a restful evening and got to my appointment in the morning without incident and for this I am grateful.
There were a few issues that I think need to be addressed. First, ice was not available on each floor and there was no complimentary water in my room. I was disappointed with the unsatisfactory condition of the refrigerator and there was no recycling bin in my room. There was no handle or bar on the shower door to open the door after showering and there was no place to put my towel convenient to the shower stall once I was done. The toilet paper holder was awkward to use forcing me to remove the toilet paper from it and leave it on the sink.
These issues are minor in nature but cumulatively they made my stay below average for the price I paid. It was not horrible and no part of my stay was compromised but I have stayed at other Hampton Inns that were exceptional, which is why I chose this one for this important stay. I did have a choice of a Marriot equidistant from my doctor's office. In the future, if I am in need of staying overnight convenient to my doctor's office, I will give the Marriot a chance. Thank you for your attention to these issues and I am hopeful that they are addressed to make the stay of other travelers exceptional.
Stayed in a one bedroom ”suite” with the most disgusting bath/ shower. When I complained/ asked for a new room, I was told that all the baths are the same because Auburn has hard water, so they just paint over the rust... If this is what the bath in a suite looks like, I would hate to see the other rooms.
The awful room smell!! Even in the sheets. It is really too bad because the front desk people are nice, the breakfast is not bad, and the property is way off the busy main road..Even so, we would never return because of the terrible room smell! Many other reviews had the same comment.
Bagus
99 reviews
4.2/5
Harga bermula
RM 504
satu malam
Semak Ketersediaan
Lihat Semua Hotel di Worcester
Ulasan tetamu tentang tempat menarik di Worcester
Terokai destinasi yang wajib anda lawati di Worcester dan pilih hotel dekat untuk keselesaan terbaik
DCU Center
EE42***28Every time i see a show at this venue i have a great time, always engaged and never disappointed. Its a very big venue with allot of light shows and pyrotechnics. I personally love the DCU center.
EcoTarium
KKuraraChanI would love to actually be there again.
Worcester Art Museum
Ppalettes_nyThis art gallery is also a surprise trip for Worcester's self-driving tour. I didn't expect that the town also hides the second largest art museum in New England, which has more than 35,000 artworks. The museum has four floors and a small cafe and shop. The exterior design of the museum is also very distinctive. There is also a small garden. There will be a workshop every week, which is open to the public. There are also many exhibits. There is also an Asian exhibition hall on the first floor of the museum. There will be many Asian art exhibits. Feeling very kind when visiting. The overall architectural design of the museum, especially the interior, is especially suitable for patting. The color in the museum is also very strong, especially like the 2nd floor of Salisbury Hall, the 1st floor sometimes has special exhibitions, compared to the classical paintings in the exhibition hall, special exhibitions will generally be modern art works.
Elm Park
Ppalettes_nyThis park is also a harvest of self-driving tours. I didn’t expect that there is such a green park hidden in the city center. The park is not big. It is about 1.2km. This park is full of popularity. Many children come. The park has a large entertainment facilities. Although recreational compared to other large parks, this downtown park is full of slow pace and cozy.
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