Hotel berhampiran REWE, Cologne

Excellent location opposite the cathedral and very close to the main station. I had a single room on the top floor that had a balcony with an amazing view. Only negatives were no tea or coffee making facilities in the room and the reception staff downstairs were not particularly smiley or welcoming. I hadn’t paid for breakfast in advance but they should still have mentioned it to me as an option when I checked in.

I stayed for 2 nights on a trip through Europe. The hotel is centrally located, just a few minutes walk from the beautiful Cologne Cathedral. What I liked: The great location. The friendly staff. Exceptionally clean. Great Breakfast with lots on offer. Easily accessible. The bed was comfortable. What I didn’t like: The room I was given was tiny with no window. It was so so hot and sadly that affected my sleep. The room had air conditioning but it didn’t work and just circulated hot air. However, the kind man on reception offered me another room, but I was already settled and for such a short stay didn’t want to pack everything up again. Regardless of that, I’d be happy to stay here again and the price I paid was incredibly reasonable, being so close to the centre of the city.

The pluses and negatives of this hotel are: Good Points: Premium location, the hotel is only a short 10 min walk down the hill and to the right from the station bringing you to a quiet courtyard 1 block back from the main Heumarkt square (left hand side of the square) A modern, boutique sized hotel Comfy bed Quiet from an outside noise perspective, especially given its next to the main bar / restaurant areas of Cologne Clean Negatives Pillows too soft Double rooms very compact with minimal storage space for luggage Walls very thin, you can hear every conversation clearly of your neighbours Continental breakfast at 15 euro was overpriced imo for the choice available if not included in room rate No bar/relaxation area to sit in, if you are wanting to use hotel facilities to relax No tea/coffee making facilities in room, kettle available on request Walk in shower was nice but as bathroom is so small you end up having a slippy floor, and be careful of the floor rails where the glass shower panel runs as raised and easy to trip over Mini bar was empty other than 2 complimentary bottles of water (not that we usually purchase from mini bar) but worth noting if you do Overall on a personal note we paid a high room rate for our particular 2 night break due to it been a peak weekend of events going on in Cologne which were unknown to us when we originally booked the flights and decided on this hotel. It was not worth 500 euros, I would say 350 / max 400, and this is mainly due to the location. Perfectly functional for a short break at the right price.

We stayed in the hotel as a family with 7 years old child without any problem. We didn't eat breakfast at the hotel so we have no idea about restaurant. Employees are kind and doing their best. Very good location. You can walk all the touristic places. We went to Cologne on December and it was cold. Whenever we felt cold, we turned to hotel for rest in 5-10 minutes. The best christmas market (Heumarkt) is near the hotel and you can use public transport in front of the hotel (if you need). Walk distance to the Dom Cathedral, Love Bridge, Chocolate Museum, Shildergrasse and all the christmas markets.

Das Hotel liegt in Köln recht zentral. Auch die Möglichkeit direkt im Hotel zu frühstücken hat wohl den Ausschlag für die Buchung gegeben. Jedoch schon bei der Ankunft zeigte sich das an der Rezeption vor und nach mir es wohl Lautstärkedifferenzen zwischen den Buchungen der anreisenden Gäste und den Verständnis, der nur bedingt deutsch sprechenden Dame an der Rezeption gab. Mein mitreißender Kollege hat er eindeutig Frühstück mit bestellt. Musste dies aber am nächsten Morgen lautstark einfordern. Ich selbst, bin sehr viel in Hotels unterwegs hab es aber extrem selten erlebt, dass das Personal gegenseitig immer wieder lautstark vorgestern um Abläufe, welche eingeübt sein sollten, stritten. Mein Zimmer selbst war abgewohnt und hatte wohl den Flair der 1980 Jahre. Stromkabel einfach an die Wand geklebt, mit der Hoffnung, dass diese sich nicht wieder lösen. Insgesamt würde ich dieses Hotel nicht mehr buchen. Was den Grund, dass Mitarbeiter und Gäste sich ständig negativ anschreien.

The hotel is nicely decorated and quite quirky, the best thing was the glass wall in the bathroom which you can make opaque at the flick of a switch. The air conditioning control was broken and the room was freezing. On chat with one if the staff who couldn’t do anything about it, my bedside light was also not working. There was a lot of wear and tear in the room, worn floors, lots of limescale on the shower heads, the overhead one was unusable it was so blocked up. We were offered bunk beds in a dorm as a room change which was totally unacceptable. Had we have been in Cologne for more than one night we would have definitely checked out. Going paperless and peopleless is ok on paper but if something is broken you need to be able to provide someone to give maintenance when there is a problem, you can’t just offer bunk beds and fob someone off with a bit of a refund. The refund we received was about £7.50

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

Hotel staff, were professional, efficient and friendly. I was on a business trip, the hotel was convenient for a good connection to the road network, in the morning for business. While being convenient for access to the city and other amenities in the evening.

For my first trip to Cologne, my one-week stay at AMERON was delightful, so I hope I will be a returning guest soon! The hotel's location is perfect for catching different public transport means quickly and efficiently. The room was well-lighted, spacious, great for relaxing but also working, and had a pleasant modern warm aesthetic. The restaurant had delicious quality food (breakfast selection was very diverse, dinner too was always tasty), ”served” with a stylish and cozy atmosphere. The hotel's staff as well as the restaurant's staff were very friendly and had a lot of benevolent patience with my rusty German speaking skills! Communication was easy, professional, but also comfortable, in both German and English. Very happy with my choice, my heartfelt thanks to all the staff!

Einfaches schlichtes Hotel zur Übernachtung mehr aber auch nicht. Hier fehlt alles was schön ist. Das Waschbecken hat starke Risse und die Wandfliese ist kaputt. Sauberkeit ist ok, leider keine Klimaanlage sodass das Fenster in der Nacht aufgelassen habe aber dann wieder zu gemacht habe da vor dem Hotel eine gut befahrende Straße ist und einige meinten das es eine Rennstrecke wäre. Sehr laut. Alles rausgerissen hat das Frühstück hier gibt es es Wurst, Käse, Nutella, Marmelade frisches Obst,Müsli usw. das Frühstück war echt gut gut und für jeden etwas dabei.