Hotel berhampiran Tersteegenkirche, Cologne

Sehr schönes Hotel und toller Blick vom Bett aus Nette Mitarbeiter und äußerst zuvorkommend Auf jeden Fall empfehlenswert

My hotel stay was quite an adventure. Although it was very expensive, the room was incredibly compact, feeling more like a cozy closet. To make things more challenging, there was no elevator, so be prepared to tackle the stairs. The receptionists, unfortunately, were far from welcoming; their rudeness and disorganization resulted in a lengthy check-in process. As if the quirks weren’t enough, the bathroom was located outside the room, making nighttime trips a real trek. To top it all off, the thin walls meant that the sounds of other guests were ever-present, especially during the quiet of the night. This stay definitely left me with some unique and dislikable memories!

The room was on the smaller side but very clean. Great location and within a short walk to the cathedral. We did not have breakfast. We were able to find a parking spot out front but there is public parking available. Very safe and quiet. Great value.

Our stay was AMAZING! We enjoyed the view from our hotel room, we would love to visit again definitely. The front desk staffs are friendly and carpark nearby.

The hotel intown..easy access by walk to the main attraction.overall is good.

Das Hotel liegt in Köln recht zentral. Auch die Möglichkeit direkt im Hotel zu frühstücken hat wohl den Ausschlag für die Buchung gegeben. Jedoch schon bei der Ankunft zeigte sich das an der Rezeption vor und nach mir es wohl Lautstärkedifferenzen zwischen den Buchungen der anreisenden Gäste und den Verständnis, der nur bedingt deutsch sprechenden Dame an der Rezeption gab. Mein mitreißender Kollege hat er eindeutig Frühstück mit bestellt. Musste dies aber am nächsten Morgen lautstark einfordern. Ich selbst, bin sehr viel in Hotels unterwegs hab es aber extrem selten erlebt, dass das Personal gegenseitig immer wieder lautstark vorgestern um Abläufe, welche eingeübt sein sollten, stritten. Mein Zimmer selbst war abgewohnt und hatte wohl den Flair der 1980 Jahre. Stromkabel einfach an die Wand geklebt, mit der Hoffnung, dass diese sich nicht wieder lösen. Insgesamt würde ich dieses Hotel nicht mehr buchen. Was den Grund, dass Mitarbeiter und Gäste sich ständig negativ anschreien.

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

Very pleasant hotel for a one-night stopover. Spacious free parking. Friendly staff, both at reception and in restaurant. Nice room design, single room was spacious enough and bed fairly comfortable. I loved the restaurant: great food (in particular dinner, but free breakfast was quite nice as well) and they have nice outdoor seating (backside, away from the main street). Only downside was that they had major issues with air-conditioning and the whole system was not working (hopefully solved soon as I was told a technician would come next day). In the first room I got, the aircon kept making an annoying noise (even turned off). Fortunately, reception gave me another room (still no aircon but at least no noise). The last room on the 3rd floor had huge windows which could be opened like doors, so the room cooled down sufficiently during night anyway.

Our honeymoon trip took us here for the first night. We wanted to stop in Cologne to see some sights the next morning, This was a perfect location just off the motorway, and only 20 minutes back in to Cologne. When we arrived, the staff member that saw us in was pleasant, satisfactory English, but seemed to lack any personality, like she was bored. The restaurant in the hotel was closed when we arrived, when we queried this, we were told its a breakfast only facility. I asked for some recommendations for the local area to get some dinner, I was handed an A4 sheet with multiple eateries. My Wife and I like to read some reviews before going, and found only a couple out of the whole list was on Google or Trip Advisor, so not the most helpful. OK if your not bothered though. Dimitri Grill up the road, about 20 minute walk, I highly recommend this place! (Reviewed separately) The room was pleasant, odd shape, clean and comfortable. It had a safe, sofa and chairs, bed was hard, which was nice. The shower was amazing, could have stayed in there all day. The room however was only made up for one person, we had to call down to get more bedding and towels. These turned out to be single duvets only. The hotel don't stock double or king, only singles. There was a coffee and tea facilities however the kettle is only useable under the wall mounted TV, so the steam and heat goes in to the TV, the coffee was not nice at all, and again was only made up to be enough for one. Car park was odd, its free to get in with a barrier that goes up automatically when you move towards it, however to get you need a token from reception to leave. The staff did remind us of this, however there was no check on if we were guests or not. If your a light sleeper due to light, take an eye mask as the curtains are as thin as cotton. If your looking for a pamper, or some fluffy stuff, this is not the hotel. This is purely a business hotel, or a bed and go kind of hotel.

Ein ausgezeichneter Aufenthalt! Das Hotel bietet gute Service, komfortable Zimmer und eine ausgezeichnete Lage. Das Personal war äußerst freundlich und hilfsbereit. Ich kann es sehr empfehlen und freue mich schon auf meinen nächsten Besuch!