Hotel berhampiran Zwischen Park, Cologne

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

We stayed in the hotel as a family with 7 years old child without any problem. We didn't eat breakfast at the hotel so we have no idea about restaurant. Employees are kind and doing their best. Very good location. You can walk all the touristic places. We went to Cologne on December and it was cold. Whenever we felt cold, we turned to hotel for rest in 5-10 minutes. The best christmas market (Heumarkt) is near the hotel and you can use public transport in front of the hotel (if you need). Walk distance to the Dom Cathedral, Love Bridge, Chocolate Museum, Shildergrasse and all the christmas markets.

This is an excellent hotel, with delicious and quality food and breakfast.The room was big enough, the stuff was very helpful and very polite. The facilities and the room are very clean and the location of the hotel is excellent, within the nature and with great view. Moreover, it’s just 10 minutes away by car, from the center of Cologne.

The pluses and negatives of this hotel are: Good Points: Premium location, the hotel is only a short 10 min walk down the hill and to the right from the station bringing you to a quiet courtyard 1 block back from the main Heumarkt square (left hand side of the square) A modern, boutique sized hotel Comfy bed Quiet from an outside noise perspective, especially given its next to the main bar / restaurant areas of Cologne Clean Negatives Pillows too soft Double rooms very compact with minimal storage space for luggage Walls very thin, you can hear every conversation clearly of your neighbours Continental breakfast at 15 euro was overpriced imo for the choice available if not included in room rate No bar/relaxation area to sit in, if you are wanting to use hotel facilities to relax No tea/coffee making facilities in room, kettle available on request Walk in shower was nice but as bathroom is so small you end up having a slippy floor, and be careful of the floor rails where the glass shower panel runs as raised and easy to trip over Mini bar was empty other than 2 complimentary bottles of water (not that we usually purchase from mini bar) but worth noting if you do Overall on a personal note we paid a high room rate for our particular 2 night break due to it been a peak weekend of events going on in Cologne which were unknown to us when we originally booked the flights and decided on this hotel. It was not worth 500 euros, I would say 350 / max 400, and this is mainly due to the location. Perfectly functional for a short break at the right price.

Location was superb. Walking distance to train station, cathedral, shopping area… you name it. Staff were very friendly, breakfast was good. Pillow was a bit strange - just a flat square but room was comfortable. Little to no noise from the outside. Bathroom small but adequate. Was quite difficult to control water temperature but once you figure it out you’re all set. Overall a very good stay, would book a room here again

Our stay was AMAZING! We enjoyed the view from our hotel room, we would love to visit again definitely. The front desk staffs are friendly and carpark nearby.

Closest location to Hauptbahnhof, the church, tourists spots, do not mind to ask the staff some more Should visit again Hhonors Thada

The hotel is located beside the train station. There are many restaurants nearby and the cathedral is not too far away. The staffs were a little weird. They tried to be funny but maybe something was lost in translation and made us feeling uncomfortable. One of the staffs didn’t understand our question in English, but instead of trying to understand our question, she insisted her answer which left us more confused. Another staff completely ignored us when we were trying to talk to him because he was “busy” doing something else behind the desk although he made a lot of uncomfortable jokes at the beginning.

Hotel ligt vlak bij de Dom en het centraal station in een rustige straat en beschikt over een eigen parkeergarage (tegen betaling) die wel vrij nauwe ingang en nauwe parkeerplekken heeft. We arriveerden tegen het middaguur; onze business comfort met 2 separate bedden kamer was reeds gereed. Inchecken verloopt snel en effectief in de kleine receptie. De kamer beschikt over een badkamer met baddouche en toilet. Er is een raam dat open kan. Ondanks dat de kamer aan de straatzijde op 1e etage ligt is deze rustig. Er is koffie thee op de kamer beschikbaar. Vlak naast de receptie ligt de grote ruimte waar het ontbijtbuffet met ruim voldoende keuze geserveerd wordt. Vanuit het hotel loop je binnen 5 minuten via de stationshal het stadscentrum met alle belangrijke bezienswaardigheden (waaronder de Dom van Keulen) in. Er zijn voldoende restaurants in de omgeving; het hotel heeft geen restaurant voor lunch of diner.

Sehr schönes Hotel und toller Blick vom Bett aus Nette Mitarbeiter und äußerst zuvorkommend Auf jeden Fall empfehlenswert