Cabinn Copenhagen

The only good thing about this hotel is the location - that it’s sort of near the central station. It’s relatively cheap in the city but it is not that cheap at all. What you get is - short of staff at reception at all times, it’s too “no-frills” that you are short of everything you need such as shower gel. And there is no phone for you to call the 24/7 reception. You need to wait endlessly just want to get a pack of shower gel. Even the staff is free, he or she was just not willing to give a helping hand. I told the staff that “I waited for 20 minutes already just to want to get a pack of shower gel. Your booking system is now down. Can you pls help?” And then I was scolded by the staff that my attitude was bad and I had to wait for get my number called. I really cannot make any sense of this kind of terrible customer service. Why didn’t an unhappy customer got pacified but instead being scolded? The carpet at the room is terrible, it got damp as there is no door in the shower and water is spilled out onto the washroom floor and then the border of the carpet. The pillow cover is shabby with hair. Therefore is no air-con and is stuffy. I hope I had paid more to stay at another hotel.

Eventhough the room is bit small, it is good enough for me n friend to stay n sleep together. Both of us are backpack traveller. Everything there is good and convenient. Definitely would like to come back again if have chance.

Small room, but it’s enough for rest. Location is near city centre, IKEA, metro (24/7) and railway station.

as mentioned in previous reviews, room is really small and compact. Carpet floors, and toilet was dirty and smelled like train toilet. Even after using properly curtain, toilet is flooded after shower.. Location is great for flixbus and city center walk Self checkin was quick.. Hair dryer on request available from the reception. Eventhough, it was mentioned that there is common kitchen available (without any mention about room category) in all web info, but access was denied for us, even just to use microoven. Common toilet in reception area is disaster..

The shower flooded half of the room. Air-conditioning was not working while it was +28C; at the same time it was impossible to keep windows open at night due to constant noise.

They didn’t provide house cleaning then said they do every three days and as i was stay for three days no house cleaning for my room. I got to the hotel they gave me the wrong type of room then they tried to say that’s all they had after pressing on them they gave me my booking. The breakfast was well priced and good quality. When someone in your side of the room opens or closes their door you would hear it and also your door would shake so be ready to not sleep much at night if your neighbours come back past midnight