Hotel 5 Bintang Terbaik di Dongguan

Beautiful view and room is very spacious with lots of storage space, bedding is comfortable, gym has all the equipment, helpful staff, the room is properly cleaned twice a day, complimentary is provided in the room, it has the same selection of food as the buffet on the ground floor but better view and more privacy. Staff is very helpful, willing to go extra to help us with any questions. Very safe area in finance district with hotel accessible directly from shopping mall.

一般情況不給差評，但是這個五星級酒店實在不行。走廊牆紙脱了不少，天黑不開燈，包括電梯間，走路黑漆漆的，有點恐怖，提醒前台才開燈。房間比較大，周邊環境也不錯，就是傢俱設施比較陳舊，傢俱脱皮，衞生間特別臟，牆磚縫隙全是污垢，有點噁心，洗手盆下面瓷片還有裝修留下的灰，實在是對不起五星標準。介意的千萬不要定。第三張照片是衞生間瓷片縫隙沒有污垢的，衹有右上角一點點面積是這樣，其他都是有的，可以對比一下就清楚了。

Recently renovated and they have done a great job - especially the lobby and restaurant. The rooms are large and well equipped but they are very mean with the tea/coffee giving just 1 small coffee sachet (enough for half a cup) but providing 2 cups. However, they are happy to send extra but in the standard of hotel you should not need to ask. RIP the mini bar - they used to have a great mini bar with snacks, wine/beer etc. Now it is a fridge with a couple of bottle of soft drinks. On the subject of alcohol - the old Carmens bar which had several pool tables and a relaxed atmosphere - has now closed and replaced with what is intended to be a lobby bar but looks more like a bottle museum. The lighting is way too bright for a bar - it's pretty much floodlight so if you want a nice cozy relaxing drink forget it. They have a trolley full of great booze tucked away in the side room - various spirits, liqueurs. They need to set them up on the virtually empty shelves and at least try and make it look like bar. Final gripe is the staff in this brilliantly lit bar have zero interest in what they are doing. Not a single smile or any expression of anything on both evenings I was there. Just a blank stare then back to the phone screen. The breakfast was excellent as were the staff - very helpful and smiley. Front desk were also great. However, to be considered of a International standard (they plan to join a major chain soon) they really need to improve spoken English

過時的高檔酒店房間設計，給我安排的B樓地毯老舊，氣味不好。我看到評論説房間木地板，我才預訂，可能是其它樓吧。酒店局部在施工翻新，房間固定電話系統全停用，前台電話也停用，但是辦入住的時候，前台並不提醒此問題。 電梯裏經常有垃圾，晚上大堂也兩次遇到醉酒的人。 再也不會住這裏。

Had a great stay, arrived early and the staff helped to check in as the hotel was fully booked the day before the staff offered an free upgrade for our suite and we had a great time!!! Very friendly and helpful staff, planning to visit again!

晚上在這吃飯喝酒，酒喝得多就住這個酒店了，酒店中規中矩，房間很多，設施有點舊了。早餐一般般，達不到五星級酒店的標準，五百多一晚性價比不高

The location is great and the rooms are very clean and modern. What makes the place stand out is the service from the staff - very helpful and accommodating. Will be staying there again.

Great hotel for spend a weekend with your family ! Everyone was very kind and helpful! We went there to celebrate my husband’s birthday and we got a free delicious cake! Thank you so much!

Староватый отель, проблема с кондиционерами. Но персонал знает английский, быстро всё исправили. Размеры поражают. В номерах только один маленький шкаф под вещи. Еще один минус - отсутствие названий кнопок в номере на английском.

After a working day, I arrived at this hotel, the service was very attentive, caring from check-in to check-out, very professional staff work at the reception. The room was clean, comfortable, free of odors and noises. But I want to pay special attention to the bed, the bed, pillows and blanket were so soft and pleasant as a cloud that I quickly fell asleep and slept like a child. The breakfast was very good, I really enjoyed a lot of different food options . Then to cheer up, I went for a swim in the pool, outdoors with stunning views of the garden, and then to warm up I went to the hot springs, it was bliss, amazing and soothing atmosphere. It was an unforgettable experience to relax body and soul. I will certainly come many more times. Highly recommend this hotel.