Hotel 4-Bintang di Antioquia, Colombia

Next to the mall. A bit hard to park but once you’re in you can access the mall shops and restaurants.

Terrible stay in this hotel. I was almost died because of the broken hair dryer and was discriminated by the front desk. And, in the end, I have not gotten any apologize.

Beautiful view of Medellin. Location is safe and walking distance to Provenza. Facility is modern and very clean. Staff is friendly to tourists and very accommodating.

They claim to speak English but not a word or it. I arrived at the hotel at 9:00pm after a All day flight, they gave me a room with NO WINDOWS and a broken air conditioning ( but they don't speak English and I don't speak spanish to explain to them ) People screaming in the hallways non stop until 4:30 am. No respect at ALL for others. Located in a verry verry loud street with a lot or creaps roaming around ( so don't expect to feel safe if you're a sole traveler or travel with kids! Beds feels like you're sleeping on the floor with a blanket under you. Rooms are super clean, and the front desk is guarded but that's the only positive point I found. I don't know how im gonna be able to stay here for the entire 8 nights stay I booked, if I don't get a refund. If you are here to party and plan to get drunk and don't care about bothering poeple when you get to you room at 4am .. .then this is the spot for you!

It was a nice stay. Initially we booked the junior suite. When we arrived we were offered an upgrade. That was nice as we received a 20% discount on the dinners and 10% on the spa. My girlfriend -as a massage specialist - enjoyed the deep tissue massage (she gave it a 7.5). We enjoyed breakfast and dinner. Also the lounge was nice and we had some drinks and bites end of day. All in all a nice stay and very friendly service. Location is very close to the airport, which made it a nice stay at the end of our trip.

Excellent hotel. Rooms are a good size and very comfortable. Mini bar/fridge, safe, ironing board, lots of mirrors, large bathroom, 55” tv, very comfortable bed, and good wifi(download speed 16 Mbps). Included buffet breakfast from 6-10:30 is very good. Very close to Metro and Santa Fe mall but a good distance restaurants/bars area (Uber is very cheap however).

I didn't use the facilities. The food was good and reasonable. Tight security.

The Hotel was a positive experience for me and my family. I lived the suite offered for 3 people. Separated areas and 2 bathrooms to accommodate better, if you come with more than one child. Good for enjoy, but not so much if you want to eat there… Chefs looks like only apprentices working there, and not everything is on the menu. The staff was 50/50 nice, the two small incidents that we had, One was mostly with a young male receptionist that works during the day until the evening time, one time I forgot my keycard and I went nicely to him to ask for another one, and well, he gave me the keycard without not even looking me to my face, or saying something to me, but instead he kept talking with his co-worker, he didn’t even gave me some eye contact! Just extended the card and give it to me…which for me was a gesture of bad attitude without me knowing why he was having a contemptuous treatment against a female guest of the hotel! Lol it was a little irrespective in my opinion. The funny second incident was that we called early like afternoon time at the reception for 2 toothbrushes… well, at midnight when we were sleeping, someone knocked on the door bringing the toothbrushes that we had to get by our own, cuz it took hours for the hotel service to deliver them at the door at time!! So We decided to buy them in the nearest pharmacy from the hotel. But it was just testing the service to see How long would they take to get the damn toothbrushes at time?? Lol Lol Anyway… But don’t worry, I would come back and enjoy the hotel still… I think, That the admin should train better their staff to provide more highly customer service for all guests 👍🏼 My son was very happy enjoying the pool and the jacuzzi. Fine, Anything for my boy :)

Suites were nicely decorated, spacious and comfortable. Great views. Could not find anything to fault it (other than there was no kettle to boil water for tea, but this was minor). This hotel is in a valley so you can hear some noise at night - We were on a very high floor but were kept awake by drilling at 3am for a couple of nights. But I think these apparant building or road works were just temporary. Pool was quite nice to swim in and not too crowded when I visited in the morning. Maybe busier late afternoon. Decent size for swimming Restaurant was good. Reasonable choice for breakfast and we ate evening meal there twice. Staff helpful although we did need google translate as the English was limited but they did try very hard and Columbia is not really a country where English is widely spoken so that is not a criticism. This hotel was quite expensive (the most expensive one we stayed in, in Columbia) but I feel it was worth just paying that little extra on this occasion to treat ourselves.

Next to the mall. A bit hard to park but once you’re in you can access the mall shops and restaurants.

Terrible stay in this hotel. I was almost died because of the broken hair dryer and was discriminated by the front desk. And, in the end, I have not gotten any apologize.

Beautiful view of Medellin. Location is safe and walking distance to Provenza. Facility is modern and very clean. Staff is friendly to tourists and very accommodating.

They claim to speak English but not a word or it. I arrived at the hotel at 9:00pm after a All day flight, they gave me a room with NO WINDOWS and a broken air conditioning ( but they don't speak English and I don't speak spanish to explain to them ) People screaming in the hallways non stop until 4:30 am. No respect at ALL for others. Located in a verry verry loud street with a lot or creaps roaming around ( so don't expect to feel safe if you're a sole traveler or travel with kids! Beds feels like you're sleeping on the floor with a blanket under you. Rooms are super clean, and the front desk is guarded but that's the only positive point I found. I don't know how im gonna be able to stay here for the entire 8 nights stay I booked, if I don't get a refund. If you are here to party and plan to get drunk and don't care about bothering poeple when you get to you room at 4am .. .then this is the spot for you!

Excellent hotel. Rooms are a good size and very comfortable. Mini bar/fridge, safe, ironing board, lots of mirrors, large bathroom, 55” tv, very comfortable bed, and good wifi(download speed 16 Mbps). Included buffet breakfast from 6-10:30 is very good. Very close to Metro and Santa Fe mall but a good distance restaurants/bars area (Uber is very cheap however).

I didn't use the facilities. The food was good and reasonable. Tight security.

Suites were nicely decorated, spacious and comfortable. Great views. Could not find anything to fault it (other than there was no kettle to boil water for tea, but this was minor). This hotel is in a valley so you can hear some noise at night - We were on a very high floor but were kept awake by drilling at 3am for a couple of nights. But I think these apparant building or road works were just temporary. Pool was quite nice to swim in and not too crowded when I visited in the morning. Maybe busier late afternoon. Decent size for swimming Restaurant was good. Reasonable choice for breakfast and we ate evening meal there twice. Staff helpful although we did need google translate as the English was limited but they did try very hard and Columbia is not really a country where English is widely spoken so that is not a criticism. This hotel was quite expensive (the most expensive one we stayed in, in Columbia) but I feel it was worth just paying that little extra on this occasion to treat ourselves.

The Hotel was a positive experience for me and my family. I lived the suite offered for 3 people. Separated areas and 2 bathrooms to accommodate better, if you come with more than one child. Good for enjoy, but not so much if you want to eat there… Chefs looks like only apprentices working there, and not everything is on the menu. The staff was 50/50 nice, the two small incidents that we had, One was mostly with a young male receptionist that works during the day until the evening time, one time I forgot my keycard and I went nicely to him to ask for another one, and well, he gave me the keycard without not even looking me to my face, or saying something to me, but instead he kept talking with his co-worker, he didn’t even gave me some eye contact! Just extended the card and give it to me…which for me was a gesture of bad attitude without me knowing why he was having a contemptuous treatment against a female guest of the hotel! Lol it was a little irrespective in my opinion. The funny second incident was that we called early like afternoon time at the reception for 2 toothbrushes… well, at midnight when we were sleeping, someone knocked on the door bringing the toothbrushes that we had to get by our own, cuz it took hours for the hotel service to deliver them at the door at time!! So We decided to buy them in the nearest pharmacy from the hotel. But it was just testing the service to see How long would they take to get the damn toothbrushes at time?? Lol Lol Anyway… But don’t worry, I would come back and enjoy the hotel still… I think, That the admin should train better their staff to provide more highly customer service for all guests 👍🏼 My son was very happy enjoying the pool and the jacuzzi. Fine, Anything for my boy :)

It was a nice stay. Initially we booked the junior suite. When we arrived we were offered an upgrade. That was nice as we received a 20% discount on the dinners and 10% on the spa. My girlfriend -as a massage specialist - enjoyed the deep tissue massage (she gave it a 7.5). We enjoyed breakfast and dinner. Also the lounge was nice and we had some drinks and bites end of day. All in all a nice stay and very friendly service. Location is very close to the airport, which made it a nice stay at the end of our trip.

The absolute best experience my wife and I have ever had. From the moment we walked into the front lobby to our room. Everything was perfect. This hotel is an oasis in the middle of Guatape. The rooms are very clean and the bed is very comfortable. The service is fantastic! A huge thank you to Miss, she made our experience even better. She is professional and very helpful. She is the lady to speak to for any reservations, planning, and suggestions for meals. She adds the (+) to this 10/10 review.

Amazing property nice and quiet. Check in was fast and very efficient. Room was great and in great condition . Spacious bathroom an nice view with jacuzzi on tje terrace with nice view . Wife had booked a massage and was very pleased with the attention received. Hotel also offer kayak and padfle board included in the price which the kids enjoyed. They also offer jetski and boat rental which we took and equipment was in good working condition. All in all a great place to stay