Hotel di Downside

Hotel was clean and well located. Plenary of food options as on the services. No hot water in the morning, when I told reception at check out the just said there’s nothing we can do about it.

Wow what an amazing hotel and amazing staff, never been made to feel so welcome. We attended Woodlands Park, for New Year’s Eve for a murder mystery black tie event, from the minute we arrived we couldn’t have asked for better. The grounds are stunning, the entrance beautifully decorated for Christmas and the architecture of the building was so lovely to look at. Once in reception we were warmly greeted by Steve, Justin and Aysha, Aysha checked us in and was so informative and friendly, the reception staff including Deborah just couldn’t do enough to make our welcome most enjoyable. Once in our room we were delighted by the room and how clean, spacious and relaxing it was, the toiletries were lovely, and the little extra touches like robes and slippers were great. The bed was comfy. Once we had settled in we went down to the bar to get a drink, Victoria was very welcoming and Evan ran around to find me gluten free crisps, they were very hospitable. We went onto the Murder mystery event and the staff were so professional serving the food and being very attentive to our needs. We celebrated midnight and welcomed in 2024, the staff were professional, welcoming and friendly and Wasiq, managed the night so well, the staff really worked hard. I wish I could remember all their names to thank them, but to name a few David M, and Sheldon who ran the night, Casey who worked so hard and really stood out. In the morning we attended breakfast after a fantastic nights sleep in a wonderful bed, breakfast was delicious and nothing was to much trouble, Fredy, Jay and the other staff could not do enough for you. We packed up and checked out but decided to sit and enjoy the reception with the fire, Steve and Magpy, along with Julian were so lovely, we didn’t feel rushed, they got us coffees, chatted with us and even took some photos of us all. Thank you so much to the staff and managers you made our NYE amazing. We will visit again. Unfortunately we lost Steve’s business card so can’t email him direct or thank him.

Stayed 2 nights at the De Vere and couldn't fault it. Stayed in room 105 in the Towers a beautiful building just up from the main one. The room had a wonderfully comfortable Super King bed and the room was spacious and well catered for. Bathroom almost as spacious with lovely wash products/gels, and a very good hand rail installed for the step over bath with double shower attachments. Really nice breakfast selection and wonderfully will cooked breakfast. Staff wonderful and great stay was had. Note that it is nice and quiet just off the main road and ideal location for several national trust properties (Polesdon Lacey lovely) and RHS Wisley which is beautiful this time of year. All within a 20 min drive. Thanks to all at the De Vere!

With a stay at Luma House in Leatherhead, you'll be within a 5-minute drive of Surrey Hills and Effingham Golf Club. This hotel is 12.4 mi (19.9 km) from Hampton Court Palace and 10.2 mi (16.4 km) from Chessington World of Adventures.Free self parking is available onsite.Complimentary wireless internet access is available to keep you connected.

We booked to stay at the Talbot as we were attending a function there. We appreciated the building is listed so as expected it's a little tired looking. The room we stayed in no.214, unfortunately smelt of drains so rather unpleasant. The hotel was fully booked so there was no chance of changing rooms. The safe was locked shut when we arrived, something I would have thought the staff getting the rooms ready would have had on their check list to ensure all was ok. It was just a little inconvenient to have to go & find a member of staff with a master key to rectify. The evening of the function we had attended we intended on having a light meal of pizza in the bar but were told they weren't taking any more orders due to staffing numbers so we were really disappointed as we'd had a few drinks so couldn't drive elsewhere. Breakfast was OK although pricy if it hadn't been included in the room rate. Also items mentioned on the breakfast menu weren't available which was disappointing eg French toast which is something quite basic! Probably wouldn't stay at this hotel again.

The team here are so lovely and friendly! I was only staying for one night in Leatherhead for work and they really made so much effort to ensure I was comfortable and had everything I needed. I had a couple of presentations in the evening that I admitted to Joanna on reception I was quite nervous about and she wished me the best of luck and even checked in on how they went the next morning when I went down for breakfast. Her colleague Petia was also lovely and super helpful. I think it’s these small interactions that can make all the difference and I was impressed.

With a stay at this cottage in Weybridge, you'll be within a 10-minute drive of Mercedes-Benz World and Thames River. This cottage is 8.3 mi (13.4 km) from Hampton Court Palace and 6.3 mi (10.1 km) from Thorpe Park.Take in the views from a garden and make use of amenities such as complimentary wireless internet access.Free self parking is available onsite.Make yourself comfortable in this cottage, featuring a kitchen with a refrigerator and a microwave. Complimentary wireless internet access is available to keep you connected. Conveniences include an electric kettle and an iron/ironing board.

This is my second time staying at this hotel and I just cannot fault the service. Esther on reception was so helpful and even brought a little cuddly toy up to the room for my two year old daughter. The travel cot I had pre-ordered was already in the room when we arrived and we were given a lovely big room that the three of us could enjoy without being on top of each other. The room was spotlessly clean and all the cleaning staff were so friendly in the morning. Dinner in the restaurant was excellent (again a high chair was ready and waiting for us when we arrived) and whilst the breakfast is a buffet, it is a good selection and high quality. The only small thing I would suggest is that the quality of the coffee is improved and that all coffees are included in the breakfast as paying extra for a 'speciality coffee' is not really in-keeping with a hotel of this standard.

With a stay at West End Lodge in Esher, you'll be within a 15-minute drive of Hampton Court Palace and Chessington World of Adventures. This bed & breakfast is 9.2 mi (14.8 km) from Thorpe Park and 15.7 mi (25.3 km) from Kensington High Street.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.A complimentary full breakfast is served daily from 8:00 AM to 9:00 AM.Free self parking is available onsite.Stay in one of 2 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Had an overnight stay and dinner at Hand and Spear which was just SO lovely! Rooms were beautifully decorated (loved the rolltop bath!) and the snack and mini bar filled with a great selection! Staff were really friendly and attentive. Quaint and quiet location, right by the station so super convenient. Sotty took great care of us at breakfast and checking out - thanks so much!