Living Hotel de Medici
Tempahan terakhir 23 jam yang lalu
A somehow strange experience, as so ambivalent. Pros: Very beautiful building, castle-like with high ceilings. Rooms are beautiful and well equipped, including the bathroom (shower is great). Perfect location, at the edge of the famous Altstadt (old town) and very close to the river Rhein. Cons: They have clearly issues with the service personnel. We arrived very late, shortly before midnight. I wanted to call the hotel to give them a heads up, in order to avoid them giving the room away. I had to call 3 times (at around 10 pm), and to wait like 10 minutes in the line, until someone finally attended the phone. Next morning, same experience with the room service. No one cleaned the room, despite us putting the ”please clean” sign at the door knob between 10 am and 1 pm. I had to ask the reception around 4 pm to please get the room serviced. The most annoying thing were the curtains. You have the fine transparent white curtain, and the heavy black-out curtain. The latter is so short, that it only covers half the window. In the moment the sun rises, it is as bright as day in the room (I am talking about room 223, in case the management is reading this). You either have an eye mask, or you are done with sleeping. Finally an advice: Despite the location, the hotel is very quiet. However, if you are in a room facing the road (most rooms don't), you will get your dose of old town-party noise, at least at the weekend.
Sangat Baik
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