Hotel berhampiran Kunstakademie Dusseldorff, Duesseldorf

The bed was comfortable and the breakfast was adequate. The staff were polite and accommodating as we did arrive earlier and managed to get a room and we were also very kindly and free of charge granted a later check out. The location is certainly central and there is easy access to public transport. However, this is not a boutique hotel, at least in the rooms themselves. While the communal areas looked nicely decorated and stylish, our room did not in the slightest meet the same standard. We stayed in room 336 and allow me to itemise a few maintenance items that need attending to: reading light not working as was damaged; side lamp only had the one bulb, tiles in bathroom about to come loose and clearly a lovely water stain by the air con vent. None of these impeded a comfortable sleep or an adequate stay, however they did make the room look tired and not worth its value. Ah and when got a call to the room we were unable to take said call as the phone cord came loose. We attempted to put it back but still the phone would not work. We were prepared for the room being small and it certainly was small and did the job, Lastly, If parking on site do be prepared for tight corners and bends. Anything larger than a Mini does require some manoeuvring and care, you may well come out of the parking with scratches on your side, as you will notice by the many scratches left by previous drivers on the walls.

Friendly staff that all spoke English. The location felt safe and was very quiet but still central. The room was nice enough and had enough space, and the hotel was comfortable with some artistic design. My room faced towards the direction of the old town but was silent at night, and quiet during the day even with the windows wide open. Plenty of hot water, but the towels were small and cheap. A coffee expresso machine in the room with coffee but no tea. The hotel looked a bit tired in places but nothing to worry about and repairs were ongoing. Unfortunately the advertised computer I needed was missing apparently broken. This was unacceptable and my only real complaint. No garden seating area. The breakfast was good with enough to choose from including hot food, but it finished early at 10:30. The English black tea wasn’t and was horrible, so British tea drinkers bring tea yourself. If passing I’d stay here again for sure.

I was quite happy with this hotel, although I'd agree with others than 4 stars is too high. The room was a decent size,clean and functional and for a change had a proper double bed, as opposed to two singles pushed together, which is what most hotels call a double. The breakfast was reasonably priced but wasn't very substantial - fresh and well displayed, but only boiled eggs on offer as hot food - no scrambled egg, bacon or sausages, and no yogurt, just bread, cheese, cold meats and cereals. After three days I'd have liked something other than boiled eggs.

Great location, 3 minutes walk to the main train station. Was not very cleaned, found some hair on the bed when I checked in. But not that important. Internet is not so fast.

We stayed here for two nights in two different rooms. The lady at the reception was pleasant and helpful. The hostel was a 20min walk from train station. Our first room was nice and clean but a bit difficult because we needed a key to lock the door both inside and outside and the toilet, which also needed the same key to lock and unlock was on the corridor shared by another room. Our other room had the bathroom inside it and it was just lovely, nothing bad to say. We reduced a few stars because of the other receptionists behaviour (male). After our first morning one of us had a brief normal and minimal exchange with the male receptionist but in the evening when we got back, the reception was closed but he was there and seemingly drunk and excited to see our friend. This was funny for that moment. Later in our room, about 11.30 pm he came knocking at our door and called out it was reception and as I opened the door (in a towel mind you) he pushed two sparkling wine bottles in my hands and a small box with five wine glasses (we were a company of four). We wondered what it was all about and he said it was from the hotel. We did not order anything and neither does the hostel service include this. We did laugh about this for a while even though it was borderline inappropriate until 30mins later (at midnight!!! We were going to sleep as you could assume from me being in a towel) he knocked again, again claimed reception (reminder that he was not working) and pushed in my hands a warm plate of food and insisted we took it. We tried to deny it and close the door but he pushed the plate in and did not stop until I took the plate reluctantly. Then he turned around and gave us two more bottles of sparkling wine. I told him not to knock on our door again and not bother us. We closed and locked the door and turned off the lights and slept anxiously since he had definitely crossed the line and made us very uncomfortable with his (drunken?) Behaviour. This really stained our otherwise good stay in dusseldorf /hostel.

Ich buche dieses Hotel nun schon einige Jahre in folge. Es liegt nahe des Hauptbahnhofs, somit auch perfekt für die Gäste die mit der Bahn anreisen. Das Hotel verfügt über eine eigen Tiefgarage, in der man als Gast der mit Auto anreist einen Parkplatz bekommt. Der ist allerdings kostenpflichtig. Wer aber in solche Städte reist, weis das überall Parkgebühren verlangt werden. Man findet selten solch ein ausnahmsloses freundliches Personal. Das Frühstück ist perfekt und immer bestens bestückt. Auch ein Lob an das Reinigungspersonal, auch hier gibt es nichts zu beanstanden. Ja, die Bäder sind jetzt nicht riesig, aber zweckmäßig und sauber. Bedingt durch die Bahnhofsnähe ist alles sehr gut und schnell erreichbar. Wer gerne ein paar Schritte geht, kann auch vieles recht schnell Fußläufig erreichen.

Opzich redelijk net hotel. Echter, de kamer waar wij verbleven stonk enorm naar rioollucht. We hadden een flesje wijn gekocht en wilden deze in de koelkast leggen, maar deze zat onder de schimmel. Jammer. Verder prima, maar de lucht verpestte het wel een beetje. Overigens wel aangegeven bij het uitchecken en foto’s laten zien, helaas is hier niets mee gedaan.

We have booked the twin beds room - nice room with nice equipment,only thing is space a little bit tight for 2persons . Location is good ,time is limited for us to go around. Breakfast is more than plenty ,you really can enjoy it ... A gentleman is very helpful when we drove out of garage without the receipt,he came to us and did a help ,unfortunately didn't know his name . Will come back again for next stay here !

As a short-stay hotel, everything is within my expectations. I made a mistake with the room booking, but the hotel would not allow me to move the dates forward by a day. I ended up making a second booking to fit my arrival date. As a result, I paid an extra day, which I did not stay, which is extremely costly. Trip.com did its best to help, which I was most grateful for. The hotel management definitely has something they have to worry about.

Nice room and good service. Not many kind of food in cafe / restaurant. Breakfast is with many difference chooses.