Hotel Mesra keluarga di Pulau Phu Quoc

Really love this place, so amazing. The location, the check in progress, the service, the breakfast, the intown shuttle, the room decorations, everything just beyond our expectations. This is the last day we stay at Phu Quoc Island, according to hotel policy, we suppose can not be used the free service for cable car as we need to get back to the airport the day after. They are give us the free show ticket instead, just a WOW experience. We really enjoyed the multi-expirience art show ”The kiss of the sea” and the fireworks show, it is the best memorial time of our family. All the staff just very nice, patient and really helpful, thanks so much.... Definitely we will back again....

別墅是新的，離白沙灘跟落日小鎮都不遠，可以租個摩託到處逛。管家Amie人超好，幫忙租摩託，去遠的地方可以幫忙聯繫車，價格比打車軟件便宜哈哈哈，下雨還幫我們買雨衣。別墅很適合朋友或許大家庭出遊，有機會下次還來！！

Excellent service, convenient location, and extremely helpful staff. I'm in utter love with this place. The décor of the brand-new room was sophisticated and elegant. The hotel employees provided excellent service, which made our stay very comfortable and enjoyable. Leila, in particular, was kind and thoughtful in setting everything up for us, and she always comes with a big, genuine smile, which makes us even happier. She went above and above to make my stay as enjoyable as possible by planning my routes to visit various locations on my own, explaining in detail how to get there, and reserving my ticket to the airport. We want to express our gratitude for making our experience spectacular and incredibly memorable. Overall experience can be expressed in 3 syllables Fa Bu Lous, can’t wait to go back.

Sailing Club Signature is set in beautiful ground with very large private pool villas. The villas themselves are new, super spacious with large private pools. Our Villa had a hot plate, dishwasher and washer dryer as well as a microwave and a decent sized fridge and freezer. It had a large lounge with two air conditioners and another 2 air conditioners in the bedroom. Villas are serviced daily. There is a larger pool for Resort guests adjacent to the restaurant. Breakfast is a buffet with many choices but with most buffets food is only lukewarm. We had 3 dinners at the restaurant and our favourite was the Chef’s Table which was part of our Luxury Escapes Package. The Grilled Beef Salad was very good and the Prawns with pineapple salsa as the main course were superb. The Spa is well worth visiting. Linx, sorry if I have the wrong spelling, gave an excellent massage and my wife loved her Facial. The resort is spread out but there is a shuttle on demand service and you never have to wait long. 3 staff really stood out in terms of the outstanding service they provided: Yellow at breakfast each morning; Khunnie at Dinner and Nhu at Reception.

Me and my wife have a pleasant stay in La Veranda hotel for 6 nights. And we spend an amazing time here. First of all, I want to thank all the La Veranda staff, that help me stay comfortable. Hotel is look like an old colonial cottage. We live in a main building. Everyone come to Phu Quoc to chill at the seaside, and the beach is very clean and comfortable. 5 minutes from the hotel - and you can choose from a 5-6 good restaurants. Or your can choos peppermint restaurant in hotel. Highly recommended. PS: thank you for all, hope to see you next year ;)

Guests praise the hotel's exceptional and friendly staff. Enjoy a beautiful sea view with convenient beach access, perfect for a peaceful stay. Families with children will love the private beach and many activities available. The restaurant offers a variety of delicious breakfast options and dining choices. The hotel's new and well-maintained amenities make it an excellent value for guests seeking luxury accommodation.

Kami mengucapkan terima kasih kepada kakitangan hotel yang berorientasikan pelanggan. Saya ingin ambil perhatian bahawa semua orang sangat ramah dan sopan. Hotel ini mewujudkan suasana santai yang baik dan suasana percutian. Perkhidmatan yang sangat baik di restoran. Pantai yang bagus, kolam renang yang cantik. Jubah, selipar dan kasut pantai di dalam bilik. Pengering rambut yang sangat baik. Perabot kemas, katil selesa. Mereka tidak berhemat pada perkara kecil, yang menambah kehormatan. Terdapat bau yang sangat menyenangkan di mana-mana di hotel. Pemindahan ke tempat-tempat hiburan diatur, walaupun Grand World tidak lebih daripada 10 minit berjalan kaki.... Saya yakin boleh mengesyorkan hotel ini untuk berehat, dan kami akan kembali apabila kami melawat pulau itu. Kami mengucapkan terima kasih kepada pengurusan dan kakitangan hotel!

I travel the world with Marriott brand only, this is the very disappointed Sheraton Phu Quoc that I happen to stay, I booked a family suite oceanfront during June1-5,2023. This review written on June 2,2023. It isn’t 5 star resort. Marriott Should not put their name on it, because it degrade the quality of Marriott Brand. We check in during lunch and went to Garden restaurant, the lunch buffer have nothing worth to eat so we order from menu total of 5 hot dish for 5 of us, only 3 dish come out 20 minute, 1 dish come out 45 minute later and final dish never come. So 1 of us can’t have lunch. We lelf the restaurant and came to our SUITE all the keys doesn’t work so after the trip to front desk again finally we got in the suite. The room temperature was at 25C degrees and keep go up. Call the maintenance no help there The resort is old and need upgrade ASAP including AC units. We went down to front desk and request to change the room, they told us to leave our phone number so they can contact us regarding the room transfer. We never received the call, we have to went out to find a decent place for our dinner because we are not sure about restaurant dinner buffet!!! So by the time get to the room we too tired to call and bother the front desk. I am a Platium Bonvoy of the Marriott. It mean I stay at least 50 nights per year with Marriott. This is the first time I feel like I got cheat out of 5 stars resort. So today I will ask them to cancel the rest of the stay and move to another resort, hopefully JW Marriott in the other end of the island. My review is not prejudiced about the staff or Food not even the normal wear and tear of the resort but mainly with the management team. On the small note to resort management director. You should try your own food in the restaurant including the ice cream in the snack bar, I think the Ice cream was there too long. I wish all the best to my fellow guess and hope that you will be better luck then me. After my first impression with The 5 star resort. I would like update my review. Just one action of the top team management in breakfast room, it change my opinion and I am very appreciated his customer services. His name is Mr Hoang. He fresh up my family’s morning with an offer a cup of Green Tea, when services like that happen, it took out of all the bad experience and show you how great the staff can brighten your day. Furthermore in the long conversation he explains to me the new management just took over last September 2022 and in process of remodel the resort. Also the staff had been trained and continue to update their customers services. Therefore I would like to update my review with a 5 stars and continue to believe in Marriott branding Sheraton Phu Quoc Long Beach. This is on my day 4 at the resort and I am very happy to share with everyone. Thank you for read my review and after all we have a happy ending. My best wish remain with the staff of the Hotel specifically with the Breakfast room management

Sarapan pagi sangat kaya, termasuk jus yang baru diperah dan mi nasi yang baru dimasak. Terdapat beberapa kolam renang dan pantainya sangat cantik! Ketidakpuasan hati ialah unit luar penghawa dingin terlalu kuat, yang menjejaskan sedikit tidur. Selain itu, anda hanya boleh mendaftar masuk pada pukul 3 petang. Secara amnya, anda boleh mendaftar masuk ke hotel pada pukul 2. Terdapat bas ulang-alik percuma ke stesen kereta kabel di hadapan hotel. Apabila menginap di hotel, anda mempunyai ketiga-tiga hidangan di hotel Anda boleh memesan makan tengah hari dan makan malam dan harganya tidak terlalu mahal.

Terdapat pusat hiburan yang besar, persekitaran yang sangat indah, dan pantai yang bersih. Terdapat hanya satu restoran Barat di hotel. Jika anda ingin makan sesuatu yang lain, anda hanya boleh pergi ke luar bas setiap kali anda keluar Terdapat banyak lagi. Mengecewakan bahawa restoran telah ditutup dengan senang hati. Saya akan kembali ke hotel ini apabila saya pergi ke Pulau Phu Quoc pada masa akan datang.