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Residence Inn Florence

Residence Inn Florence

4.3/592 Ulasan
We are long time Marriott elite customers and have traveled extensively, but it's not often that we can say we felt like honored guests at a property. The Florence, SC Residence Inn was excellent! It was our overnight stop on our way north on I95 from Florida to Maryland, and what a nice experience, from check in to check out. The typical Residence Inn breakfast was made very special by staff member Sharon, who greeted EVERYONE and welcomed them as if they were family! She made sure that everyone had what they needed. When I asked if there was any green tea, she immediately went and got some food me. A family came in with young children and she spoke to all the kids, asked their names, how old they were, and if their breakfast favorites were there! When we checked out, I wanted to fill my water bottle so I asked where the ice machine was, and the front desk mgr handed me several water bottles that were already chilled. But more important than WHAT they did was the fact that it was done with a truely genuine smile on their faces! Marriott, many of your other properties could benefit from a few customer service lessons from the staff here! This will definitely be our go to hotel on our many trips back and forth from FL to MD to visit our children and grandchildren.
Home2 Suites by Hilton Florence

Home2 Suites by Hilton Florence

4.1/5101 Ulasan
The hotel was a fairly good deal after booking at the last minute. The front desk staff (Deanna) and her associate were professional and pleasant. The room itself was OK at best. It offered a kitchenette area, but no stovetop. The coffee maker did not work and the hot water in the shower was only tepid. The coffee station in the lobby had free coffee and tea, but the hot water was also not warm! The room had a strange curtain above the bed which hid a huge bright light that you could still see when the lights were off in the room. This made for an uncomfortable sleep and I had to sleep on the sofa. All in all, a few upgrades would make this a 4 star hotel.
Hilton Garden Inn Florence

Hilton Garden Inn Florence

4/555 Ulasan
Stayed here on our trip back from Florida and had a few irritating surprises. We have stayed here many times over the years with good results. The facility normally meets our expectations but not so this time. Upon checking in we found the carpet had not been vacumed and had rice or something around the bed and informed the front desk. We were moved to another room. The new room had issues with the shower door and we informed the front desk and they added it as a maintenance item to be dealt with the next day. The restaurant met our expectations and food and service were great. We even caught happy hour. Staff were friendly and helpful. We do not like the little fridges with out a freezer portion to freeze ice packs but staff helped us with a work around.
Hampton Inn & Suites by Hilton Florence Center

Hampton Inn & Suites by Hilton Florence Center

4.4/5101 Ulasan
I love the service and the location
Staybridge Suites Florence - Center

Staybridge Suites Florence - Center

4.6/5102 Ulasan
Good location, excellent service, beautiful hotel- will definitely be back
Days Inn by Wyndham Florence Near Civic Center

Days Inn by Wyndham Florence Near Civic Center

3/5103 Ulasan
Ruangan itu sangat bersih & bilik mandi tidak bersih! Semuanya bersifat tempatan jadi saya tidak keberatan berjalan-jalan menikmati pemandangan. Saya pasti akan kembali !!!

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