Hotel berhampiran Collezione Contini Bonacossi di Florence

We arrived at the hotel pretty late as we were travelling from Rome. Gabriele was pretty prompt and sent us all the necessary information ahead of our arrival as the reception service was until 3pm on Sunday. The room was surprisingly nice and clean, and indeed exceeded our expectation. Even though for just a night I thought this was a pretty good one. Nearby hotel has a nice pasta restaurant Al Peposo, just need to walk about 10 mins. Day time you can just walk towards town areas, you won’t get bored with the surroundings.

We stayed for 3 nights in April, the Hotel was clean, convenient, quiet and comfortable. The staff were lovely without exception. Everyone from the front desk to the breakfast staff and room service were friendly and helpful making us feel very welcome. Our room was at the rear of the hotel (204) with a balcony which was a pleasant surprise. The view was nothing special as it overlooked the rear of other properties but it was nice and comfortable and very quite. There is a Spa that you can book for your exclusive use. This is sometimes included in your deal but otherwise is 25 euros each for 50 minutes and well worth it. The view from the roof top is superb and you can get a drink from the reception bar and take it up there or even take your own bottle of wine! Breakfast centres mainly on pastries, fruits and meats. There is a “hot” option of eggs and bacon but is only ever warm at best. However, the pastries are very nice and more than enough available. It also has to be the most convenient trip I have ever experienced from Airport to hotel! Exit the airport turn left and walk to the tram stop about a minute away. Take the T2 tram to UNITA and get off at Rosselli. That’s it!, it takes about 20 minutes and when the t4am leave you will be facing the hotel. It cost 1.50 euros each. You can buy the tickets on the tram platform but I would visit the shop Hudson as others have mentioned on here and get them there as there can be a queue to get your ticket on the platform. Don’t forget to slide it into the machine to validate it when you board. The hotel is about 15 minutes walk for the “Dome” in the centre and about 25 minutes to the bridges on the river. There are some excellent restaurants such as Casa Ciabattini and Osteria Vecchio Cancellous within 6/7 minute walk both of which I would highly recommend. I would not hesitate to return.

What a friendly and clean hotel! Convenient, excellent continental breakfast (even included eggs!), and superb staff to help with everything. Miguele, at the front desk was especially helpful with our entire 3 day stay. Parking was a big bonus, not usually included in this price range.

This is honestly the best place to stay in Florence. It was so convenient and the accommodation provides you with everything which include a social area, pool, bar, laundry and even a gym which was free of charge. The pool and bar area provides a spectacular view of the city. Staff was professional and friendly and allowed us to leave our luggage after check out. I would say this was the best stay throughout my trip in Europe by far.

This location is really convenient if you need to take the flight to domestic airlines or other countries, just few minutes by taxi or trans. Don’t forget to make a reservation if you take early flight. The staff is also very helpful when we need to leave the luggage at the hotel. Recommend this hotel if you just need 1 or 2 nights for transferring.

Abbiamo soggiornato una sola notte ma posso dire che fin dall'inizio siamo stati accolti calorosamente;siamo arrivati alle 09 del mattino per lasciare solo le valigie e visitare Firenze,ma la stanza era già libera e ce l hanno consegnata. Camera pulita, completa di tutto, abbiamo notato che era molto recente come arredamenti, molto bella. Ci hanno dato sani consigli su dove andare a cenare ( consiglio rist l'amorino a Scandicci 3 minuti in auto dall'hotel). Al mattino colazione al TOP, dolce e salato con prodotti freschi e di qualità, il ciambellone era fatto in casa😋. Il signore che era alla colazione, gentile e sempre presente fin dalla sera precedente per qualsiasi dubbio o informazione. Dopo la colazione,abbiamo lasciato la camera ma ci hanno concesso di lasciare l'auto nel loro parcheggio privato fino al pomeriggio senza pagare alcun supplemento e così ci siamo spostati con i mezzi (fermata tram a circa 900 metri dall'hotel)

I am not writing this type of reviews often, but unfortunately this time I have to in order to reflect the reality about this hotel. Prior to this hotel we stayed at another hotel in Rome also 4-star that we really enjoyed (price level and distance from city center was similar). Firstly, I would like to point out that this hotel, even though it has 4 stars, cannot be considered to be a European-level 4-star hotel at all, at maximum a refurbished 3-star hotel. Given the price and its location, I would like to tell you straight, it is quite expensive for what you get, especially given the further circumstances described below. Secondly, I have not read many negative reviews regarding the noise level, but would like to shed some light on that. Even though we asked for a quiet room, we got the room facing the hotel parking and front road. I cannot say that there was a lot of noise from the road, but you could definitely hear cars from the road. But the biggest problem is the noise insultaion, or more precisely its complete absence. We could hear our neighbours talking in the other room like they were in our room. Our neighbours were awake until late night and we could hear them receiving messages while chatting on the phone and it seemed like the phone was vibrating each time near your ear. There was also noise from outside and other neighbours (it was partially not clear where it was coming from), so overall an awful experience also given the fact that each room has roller blinds and some people are using them at night and each time you can hear the mechanism working (it is quite loud). When people flush in other rooms, it sounds like it starts raining heavily. To sum up, insulation is really bad. Thirdly, the room was furbished at the level of refurbished 3-star hotel, the old hairdriers from the 20th century, only one card key, thus you cannot leave the AC on when you leave the room. Room was not ventilated at all once we arrived, so it was very hot to sleep and smell was not very pleasant. Breakfast at the level of 3-star hotel maximum and they do not let people finish their breakfast telling at 9:55am that you have to leave in 5 minutes since the breakfast time ends at 10am. As a cherry on the tart, when we were leaving we were told that the water in the room was not complimentary when we arrived, even though we did not found anywhere information with pricing of water in the room. When I asked where we could find price list for water in the room, as I belive it should be clearly placed in a visible spot, the person at reception firstly insulted us in Italian (not knowing that we speak Italian) and then just answered arrogantly ”it is in the room”, showing that he does not want to speak with us. Unbelievable and unacceptable behaviour from staff, you are paying them for being treated in such a manner... Overall, I understand that Florence is an expensive and crowded city, but in this instance when we unfortunately had only extremely negativ

I made a booking and payment through the application Booking.com for a night. Upon checking-in, the lady on the front desk told me that there is no reservation under my name. I showed her the copy of the payment I did and the email of confirmation I received. After 10 minutes of checking their system, she apologized and told me there was something wrong with their computer. I should have read well all the reviews and not just looked at the 4 ⭐ label this hotel have because the establishment is already old. There was even a leak on the lobby where the staff just put a couple of white towels. When we entered our rooms and bathrooms, we did not expect them to be in such conditions. The hotel definitely needs proper maintenance. The walls are dirty and stained. Along the corridor the paint and the cabinets are old. The ceiling of the bathroom has bars, but you can see the rust/mold accumulated. When we went to the bar for the breakfast (which was also included in my booking), the server told me that we do not have the breakfast included. I was about to go to the front desk when the same lady apologized and told me that yes we can do the buffet. We paid very low for one night that is why we were not expecting much from the said buffet..croissant and coffee to heaten our tummies will do good. The good side we noticed is with regards to the staff. They all seem of the same age (nearly 60s). It is possible that they've been working in the hotel for many years meaning the management is good..just need to pay some attention to the maintenance of their establishment. Thank you!

Few minutes walk from the station past McDonald’s (exit the station from the left). Hotel is set back so can easily be missed. We had a room for three, one double bed and a low camp bed. Rooms made up everyday and towels changed frequently. Wardrobe with plenty of hangers, safe, complimentary water in fridge. I asked if we could have a kettle and this was no problem. Bathroom quite big, shower cubicle with toiletries. Lovely white, big bath towels. Great location for lots of great restaurants and only minutes away from attractions. Rooms are quite warm but there is air con. Breakfast consists of yogurts, fresh fruit, breads, croissants, scrambled eggs and great coffee. Hotel staff are so helpful, even printed out our tickets for one of our trips. Would stay there again, next time exit the train station from the left!

This is a lovely, clean hotel with good facilities and location and an excellent breakfast. It has a very traditional decor, with a modern bathroom. Our room was pleasant enough but the window faced a wall and had huge shutters which we couldn't open. Hence, there was hardly any natural light in the room. I also found the staff a bit unfriendly, especially at the reception desk. There was no greeting if you walked past, and they did seem slightly condescending - not the usual friendliness you would expect on a reception desk. The staff at breakfast were much nicer. I liked this hotel, but a little friendliness and a smile go a long way and would have enhanced our stay.