Hotel berhampiran Eurocentres Firenze, Florence

My wife and I really enjoyed our stay at NH Collection Florence - Porta Rossa. Our room was outstanding and unique! And the breakfast we had each morning was amazing! Also, all the staff helping us at this hotel from the front desk, to the doorman, to the servers, and others were outstanding. The location was also in the heart of everything, which was excellent. I also wanted to send a special thank you to the Manager, Nadine, who during my stay helped me with purchasing surprise gifts for my wife on her birthday. I’m from the United States and wasn’t sure where to go in the area to get a cake made and a card for my wife. I met with Nadine and she provided me with cake options of what could be made at the hotel. She also reached out to a florist in the area and provided details on options for me to give roses to my wife. Nadine worked quickly and prioritized my gift needs and within only a few hours had the cake, flowers, and card delivered to our room to surprise my wife before we went to our dinner reservation to celebrate my wife’s birthday. The cake and especially the presentation of the flowers far exceeded my expectations, and my wife absolutely loved them both. The gifts helped make her feel so special! And this provided an memorable moment for lifetime. A million thanks, Nadine! We’ll definitely recommend NH Collection Florence - Porta Rossa to others coming to Florence! We’ll also plan to come back if we’re ever in Florence, Italy, again. If you're looking for a great place to stay, this is it!!

Great hotel that is very well located, its within walking distance of all the most famous places in Florence. The staff is very friendly and helpful, and the lobby of the hotel is beautiful. We found the room and the bed in particular very comfortable. The food served in the breakfast is very good. Our only suggestion is to improve the wifi service, the internet was very slow and sometimes it disconnected. Everything else was perfect, we definitely recommend it.

From the moment I checked in, until the moment I checked out, I was thoroughly looked after at the hotel by the friendly and professional staff. Many thanks to Alessandro on Reception and Claudio from the bar for looking after me so well. If you are travelling from the airport, catch the tram to Uscita Place which is a four minute walk to the hotel. Keep to the left when you alight the tram and the hotel is situated opposite United Colours of Benetton on Via Cerretani. The location of the hotel is fabulous as I walked everywhere. I was upgraded to a Superior King Room, which for Italy was very spacious, clean and comfortable. I asked for a room in a quiet area of the hotel and heard no disturbances throughout my stay. The hotel is not very large and very contemporary inside with a good restaurant, bar and lobby area. I had a complimentary cocktail in the bar and all of my soft drinks in the mini bar were also complimentary and unlimited free water as part of my All Accor status. The breakfast was buffet style and had a quality selection of food and drinks, and an excellent selection of pastries, which I walked off every day. I thoroughly recommend this boutique style hotel for your stay in Florence due to its excellent connection links with the airport, it's location for all the local attractions and large rooms for Italian properties.

I arrived with my septuagenarian parents on April 27 for a week-long stay. The hotel provided us with the right room classification on arrival, but I was concerned that the suite was single bathroom instead of two and the closet space was not optimal for our needs. Annamaria, Victoria and Samuele stand out as front office staff who listened and acted swiftly to help address our request for help and resolved the issue the next day. That was the first wow moment of our stay. I also recommend the breakfast (came with our reservation package) and you should take advantage of the Rooftop Bar, the view of the Duomo and across the city 360 degress is suberb. After 10+ visits to Florence, this hotel has become my new preferred location and I anticipate returning here in the years to come.

The staff was very professional and everyone spoke English. The room was clean and had everything we needed. The location was good for me because I could walk to everywhere I wanted to visit. Their ”continental breakfast” was good and had a lot of things - yogurt, muffins, eggs, bacon, croissants, and various other things.

This was our 40th year staying at this beautiful , elegant hotel in Florence . We are always made to feel most welcome by all the staff and even get a warm welcome from the room maids who clean the rooms to a very high standard and would mention the rooms are extremely comfortable . This hotel is a must if you are planning a trip to Florence and we suggest you visit their website which is full of information . You will not be disappointed . You will have a wonderful experience as we have had for the last 40 years . Ken Boston and Tont Hutt

The front office team is outstanding. Didn't manage to get his name, he was on duty on the night(9/7/2024) we checked in. Extremely patience and fed us with info. Alberto who seems to be the front office manager have been very accommodating. Thank you team. Location is great, steps from Firenze S.M.N and to most tourist spots. Will stay at the property if we visit Florence again.

Few minutes walk from the station past McDonald’s (exit the station from the left). Hotel is set back so can easily be missed. We had a room for three, one double bed and a low camp bed. Rooms made up everyday and towels changed frequently. Wardrobe with plenty of hangers, safe, complimentary water in fridge. I asked if we could have a kettle and this was no problem. Bathroom quite big, shower cubicle with toiletries. Lovely white, big bath towels. Great location for lots of great restaurants and only minutes away from attractions. Rooms are quite warm but there is air con. Breakfast consists of yogurts, fresh fruit, breads, croissants, scrambled eggs and great coffee. Hotel staff are so helpful, even printed out our tickets for one of our trips. Would stay there again, next time exit the train station from the left!

If you are coming to Florence (Firenze) via the train, staying at the Hotel Mercure Firenze Centro is a good choice as it is located just about a block away. It maybe a bit tricky to locate it the sign is not very apparent and is somewhat small. It is more visible from across the street. There is also a side entrance .When we were there in July 2022, they had a mandatory appointment time to reserve for the continental breakfast each morning starting at 7a.m. to avoid overcrowding and social distancing. Hotel Mercure Firenze Centro is a very convenient 10 minute walk to the Duomo. The service was very efficient at check in and they were very more than welcome to store our luggage as check in time wasn't until after 4p.m. The rooms are very huge and daily room service was good.

Great for its value of money . Walking distance to train station and main city of Florence. But if you want really close and convenient , I suggest you look between the train station and river. Service was great and rooms comfortable and clean. The bar was super cool and fun . We probably would like them to improve there gym. Maybe there swap over ping pong play room over to be the gym , it was way too small. All up we did have a great stay !