Hotel Florence dengan Gim

A 3* hotel that exceeded my expectations. Well placed next to the SMN railway station, and literally next to the SMN bus station for Siena and other Tuscan town. The hotel is also not that far from the Florence historic centre. There is also a supermarket very close by. I stayed in a single room, no 315, for 2 nights. Although a single it was not very small, as so often in Italy. The bed was also not too narrow for a large person like me, and was comfortable. Bathroom was large, with a bathtub. Towels were soft and fluffy, of good quality. Cleanliness was very good, and maintained so throughout my stay. The wardrobe was large enough, and the safe & minibar were useful. Overall, the hotel is not a new one, with rather old furniture that shows its age, but I like old-fashioned hotels so it was fine for me. Breakfast was very good, and the service at breakfast was excellent, which is so rare nowadays, even in high star hotels, kudos to the tall Italian guy running the breakfast room from the bar. Also of great help was the young lady from the reception, always helping efficiently, kindly, with a smile. Walls are paper-thin, you can hear everything from the adjoining rooms. It was not warm enough in my room, the AC showed it was working towards 22 degrees, but in fact in was not, and temperature stayed at 19 degrees, which was uncomfortable for me. TV was very small.

Super nice hotel. We stayed in a classic room which was a bit small but tastefully decorated. Small kettle in the room with several tea options was a nice touch. The room window has a wooden door that when closing it, it totally blocks the light from outside. I loved it! The view from our room was of green hills and a small field of olive trees. So beautiful and so peaceful! The room, the bathroom and the all hotel area were spotless clean. I have stayed in hotels were sometimes the room is a bit dusty or the bathroom’s utensils are with spots, but in Villa Neroli it was totally the opposite, their cleaning standard were higher than usual. My only advice for improvement for the hotel is to fill the room with more bathroom supplies like body lotion, shower cap and soft tissue. There weren’t any of them and I needed to go to reception and ask for supply. Breakfast- really liked everything that was offered. All products were fresh and of high quality. The bread, the coffee, the amazing fruit salad, the yogurts and everything else were very good. There was even a corner with carrots, pineapple and ginger to prepare fresh juice and a self service pancake machine. Location- the hotel isn’t located in the center of Florence but it is about a 10-15 minutes drive from the center. Since I came with my car it was perfect for me. The hotel has an outdoor free parking, which was extremely convenient . The neighborhood o the hotel is a residential one. It doesn’t have the lively atmosphere of Florence center, but I didn’t mind about it and suited me perfectly. Last but no least I want to note highly the lovely staff of the reception. What a team! Always polite, helpful and genuinely nice. I liked them a lot. Thank you for making my stay a pleasant and memorable.

I was in Florence for a work conference. There were 40 of us and nearly everyone stayed at the Hotel Savoy. I coordinated a group rate which was very competitive for Florence in early February. Everyone loved their stay. I was there for 8 nights in a room on the second floor with a small balcony overlooking the square. The view was amazing and I could hardly hear anything with the windows closed. The room was very comfortable and well appointed. The breakfast was very good with a lot of choices and great coffee. We used the meeting room and they went above and beyond to make sure we had it set up in a format that worked for us and helped us with the AV needs. The beverages and snacks in the meeting room were tasty. The staff at the hotel is all very helpful, extremely professional, and lovely to work with. If you need a room block this is the perfect place for your group. The location can't be beat. The rooms are all wonderful and the hotel team is one of the best I have worked with. You really can't go wrong staying here! We have a picky crowd, and they were all very, very happy with the hotel.

Alfieri luxury suites collection operates several different buildings under its brand name behind the main entrance doors & courtyard. A central front desk and 2 onsite restaurants. Both restaurants open onto the street as well as behind the doors of the entrance. A great place to eat or an afternoon drink talk about the day and watch ppl. The staff members are professional, very friendly & accommodating. Located on the Arno River, quick walking distance to just about anywhere. We had a room on the 4th floor with a private terrace facing the river and lovely views across the river. I walked up & down the stairs every day, except for our arrival with our luggage and our departure w/ our luggage. The elevator works perfectly well if your not into stairs! The weather permitted us to enjoy a bottle of wine w/ cheese and crackers on 2 of our 4 afternoons. Room amenities were replenished daily, very nice products. Robes are in the bathroom, plenty of nice towels and crisp sheets on the bed. There is an electric awning that came in handy to keep the direct sun off after a while of being out on the terrace. Breakfast was included in our room cost and was a beautiful buffet daily. We’d stay here again in the future!

Nice hotel, there is beautiful courtyard, very quiet and not far from the centre and train station. Great service! They do everything to make you feel happy. You have opportunity to choose room, every your word is heard. Room is nice, clean and have high ceiling, bed is comfortable. Special thank you to Enrice, he is very attentive and helpful!

The hotel as such is nice, relativ clean, except for some little things, like the ”mini storage room”, which they cleaned up after the complaint. There is no closet in the room, only 10 hangers for 2 people. We were very dissatisfied with the breakfast - ham pork, ham turkey, 1 salami and 1 kind of cheese - emmental, the bread didn't seem fresh. In the restaurant was very cold - the air conditioning was on at a very cold temperature. We expected more from Italy and a 4* hotel. This one was equivalent to 2*-3*. But the most interesting thing was waiting for us - the hotel blocked the whole amount for accommodation 2x! Even after several emails and urgings (to Mrs Silvia) that 1 amount had already been charged, but that they were blocking it again even after 14 days after our departure, there was no solution. Only a complaint to our bank, which acknowledged that the hotel was blocking the amount wrongfully, helped to release it. No one has even apologized so far.

Breakfast can be much better. It is an expensive hotel but their breakfast buffet doesn't have fresh fruit, poor cheese selection and they also don't serve multi grain bread. For some reason, i felt like the staff were serving the Europeans faster. Also, at the hotel reception, the staff will give you incorrect information regarding the city tours and hotels. Please be careful

地段優越，從酒店十分鐘不到就能走到火車站與聖母百花教堂。一進門發現酒店大堂與用餐區域連在一起。 房間裝修很新，並且看得出無論是房間內還是走廊上每一處都花了心思設計。設施總體齊全，牆上有usb充電口，迷你吧也有贈飲，對短住旅客來說體驗比較好。 早餐服務人員比較熱情，但種類不算多，煎蛋也要額外收費。 總體超預期，推薦

The dinner was delicious, especially the Tuscan dessert - sponge cake filled with cream. The service was very attentive, but not overbearing. The included breakfast was very fresh and there was enough variety of hot and cold items to make a complete meal. This boutique hotel is easy walking distance from the Florence train station, which makes it an ideal hub for exploring the entire country. I loved The Grand Hotel Adriatico three years ago and it was just as great this time as well.

地點一流，環境很好，早餐舒服，服務絕對，這間酒店真的找不出差的地方，我也很喜歡。 但設施方面讓人覺得不舒服，儘管業主應該很有誠意。空調系統好像花了不少錢，但客人不能自己控制，每次需要聯絡前台，啟動也是很慢很慢，讓人覺得麻煩。廁所的燈亮得讓人炫目，夜裡上個廁所應該就睡不着了。 房間有蟲，我看到了電蚊香，但感覺應該不是臭蟲，住了兩晚 幸好沒發現身上癢的問題。 前台服務員辦理入住手續，辦完了就送你進房間，呵呵，感覺怪怪的，如果酒店、房間設施就中規中矩 不需要這樣服務吧。房間窗簾也是怪 最外層就是拉一半，呵呵，造型別致。衣櫥也是怪。 第一次點評酒店這麼糾結，總體挺好的，但感覺到很多地方有點奇怪。於是退了最後一晚住宿，換去其他酒店